Papa John's Reviews in Charlotte, NC | Glassdoor

Papa John's Charlotte Reviews

Updated December 9, 2017
34 reviews

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Charlotte, NC Area

2.4
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Approve of CEO
Papa John's President and CEO Steve M. Ritchie
Steve M. Ritchie
0 Ratings

34 Employee Reviews

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Pros
Cons
  • Wear and tear on vehicle (obviously) (in 62 reviews)

  • Yes you make tips but they still are paying you below minimum wage when you are driving (in 100 reviews)

More Pros and Cons

  1. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unemployed in Charlotte, NC
    Current Employee - Unemployed in Charlotte, NC
    Doesn't Recommend
    Negative Outlook

    I have been working at Papa John's part-time

    Pros

    None besides the free food

    Cons

    Bad hours bad customers quick to fire

    Advice to Management

    Learn how to train new people


  2. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Charlotte, NC
    Former Employee - Shift Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Papa John's (More than a year)

    Pros

    Handle the restaurant business and have exceptional knowledge of manager duties, handle a staff of over 10 employees and handle all computer work for the daily business as well as helping with the business inventory and ordering all items needed for day to day business.

    Cons

    New owners bought the business and let everyone go to bring in their own staff and changed the restaurant to a Burger king.

    Advice to Management

    Excellent management skills as well as outstanding customers service skills and knowledge required to be successful in the position for customer service.

  3. "Driver papa johns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pizza Delivery Driver in Lake Wylie, SC
    Current Employee - Pizza Delivery Driver in Lake Wylie, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's part-time (Less than a year)

    Pros

    Good money in tips. great staff.

    Cons

    low in store pay.


  4. "Family type environment you become pretty close with fellow co workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Charlotte, NC
    Current Employee - Shift Leader in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Papa John's full-time (More than 5 years)

    Pros

    as long as you work hard and try to learn new things it can be easy to climb up in the company

    Cons

    even though it is fairly easy to move up not sure the pay is worth the extra work

    Advice to Management

    pay should be increased but is about average with all other major shops my advice go get a higher education


  5. Helpful (1)

    "GM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Charlotte, NC
    Current Employee - General Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's full-time (More than 3 years)

    Pros

    Awesome Atmosphere, good pay, fun place to work and I enjoyed making pizza, fun customers!

    Cons

    Long hours, work six days a week, pressure to keep up with numbers. Rude customers

    Advice to Management

    More LSM!


  6. "Okay stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Designate in Gastonia, NC
    Current Employee - Manager Designate in Gastonia, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Papa John's full-time (More than a year)

    Pros

    Hours are there if you want them. Easy to move up in the company and the only promote within. A lot of money to be made within the company.

    Cons

    Favorites are a big flaw with papa johns, each manager has their all star person. Overall no cobs though.


  7. "its okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insider in Charlotte, NC
    Current Employee - Insider in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    great people to work with, not that bad of a job, relatively easy.

    Cons

    Low hours, low wage and not enough to pay the bills part-time

    Advice to Management

    MORE HOURS

  8. "For Drivers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Waxhaw, NC
    Current Employee - Delivery Driver in Waxhaw, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Papa John's part-time (More than a year)

    Pros

    It's a pretty easy job. Not really all that stressful, and the job is rather enjoyable if you meet good people, which I have. Improves your sense of direction.

    Cons

    Expect overtime frequently - the longest overtime I've ever worked was almost 5 hours longer than scheduled, though that's an extreme case. The job is extremely demanding on your car.

    Advice to Management

    N/A


  9. "Wouldn't do it again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Charlotte, NC
    Former Employee - Manager in Charlotte, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Papa John's full-time (More than 5 years)

    Pros

    Management pay is decent but you cap out if you're just a shift manager and it's very difficult to get a raise. Drivers make decent money (more than lower management) if full time. Ok for part time students.

    Cons

    Most stressful environment I've ever worked in. All managers are under the same pressure as the general manager with frequent threats to your job. I know of an employee that passed away from a heart attack while on the job in his late 20's. Another was advised to quit by a doctor after a panic attack in which he thought was a heart attack. They pay GM's less now than they did 3-4 years ago. Terrible hours.

    Advice to Management

    Give credit where it's due and make every perform equally


  10. "It's okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Charlotte, NC
    Current Employee - Team Member in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Papa John's part-time (More than a year)

    Pros

    Most of the time one can get free pizza. Tips

    Cons

    Poor opportunity for raises. Business is unsteady


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