Papa John's Reviews in Indianapolis, IN | Glassdoor

Papa John's Indianapolis Reviews

Updated November 25, 2017
11 reviews

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Indianapolis, IN Area

4.5
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Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
6 Ratings

11 Employee Reviews

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Pros
  • Flexible hours for high school students (in 121 reviews)

  • Flexible Schedule, Good Pizza, Friendly Management (in 103 reviews)

Cons
  • Wear and tear on vehicle (obviously) (in 60 reviews)

  • Pay ranging from minimum wage to about (in 99 reviews)

More Pros and Cons

  1. "Instore and Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instore in Westfield, IN
    Current Employee - Instore in Westfield, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Papa John's part-time (More than 3 years)

    Pros

    Flexible hours and nice environment

    Cons

    Not something you can live off of

    Advice to Management

    Make sure your employees are getting along well.


  2. "Good Part-Time Job"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Westfield, IN
    Former Employee - Customer Service Representative in Westfield, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Papa John's part-time (More than a year)

    Pros

    Half Off Discount
    Flexible Schedule
    Friendly Managers

    Cons

    Short Shifts
    Sometimes Dead
    Hot Inside Restaurant

  3. "Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Team Member in Indianapolis, IN
    Former Employee - Team Member in Indianapolis, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Papa John's part-time (Less than a year)

    Pros

    Discount on food, gain customer service skills, and get work experience for future jobs. Having some spending money.

    Cons

    Hours are short if you are part-time if the store is slow they can send you home early.
    It gets demanding and fast paced when it is busy especially during sporting events.

    Advice to Management

    Try making sure employees are happy. Happy employees are loyal employees who will present their best effort for the company that shows their employees are important to them.


  4. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phone Operator in Indianapolis, IN
    Former Employee - Phone Operator in Indianapolis, IN
    Negative Outlook
    No opinion of CEO

    I worked at Papa John's part-time (More than 3 years)

    Pros

    First time job was not bad.

    Cons

    People cussing you out ...


  5. "Pretty decent place to deliver for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Indianapolis, IN
    Current Employee - Delivery Driver in Indianapolis, IN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Papa John's full-time (More than a year)

    Pros

    Even if you're a slow driver, in most areas you can average about $8-10 an hour in only tips.
    Daily cash
    Freedom. Most managers are cool with you stopping to grab food while you're out, etc.

    Cons

    Gas gets expensive, especially when you get busy. On a very busy night in Indianapolis, I drove about 80 miles that night, and averaged about 15mpg. So thats nearly 6 gallons at $3/ gal. I made about $100, but had to spend almost $20 in gas. Just keep that in mind.

    In order to keep up with delivery times, and customer satisfaction, it's not uncommon for managers to schedule too many drivers. The stores numbers stay within reason, but there are often times where 4-5 drivers are waiting for deliveries. That doesn't make for a very lucrative night.

    Advice to Management

    Find a good balance between how many drivers are scheduled vs how busy you are. Don't be afraid to send someone home. Have faith in your good drivers to keep your numbers up. Remember, they're making more money, and that gives them the drive to get back to the store to take out more.


  6. "Need's Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Indianapolis, IN
    Current Employee - Shift Leader in Indianapolis, IN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Papa John's part-time (Less than a year)

    Pros

    50% off, training, coworkers. Flexible hours for shift leads, hours are available upon needing them.

    Cons

    Compensation for shift leads, stress of controlling variables, no positive feedback for shift leads.

    Advice to Management

    Shift Leads are under compensated. I was a shift lead, I started at $10 an hour and had to control labor, food, and quality. That's a lot for shift lead. The balance of compensation is so heavily focused on one side (drivers) the morale of the store was very low. Also the DO that was over us, was very unprofessional. Often yelling at the GM and treating to fire him as well as other shift leads for a bad pizza score. That's unacceptable.


  7. "OK Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Avon, IN
    Former Employee - Team Member in Avon, IN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Papa John's part-time (More than 3 years)

    Pros

    Good manager, gained customer facing experience

    Cons

    Customers aren't fun to work with. High turnover rate for employees so you don't get long lasting relationships with coworkers

  8. "Decent job for part time or college work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Indianapolis, IN
    Former Employee - Delivery Driver in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Papa John's full-time (More than a year)

    Pros

    Free food on occasion. Decent money during football/weekends/winter. Gas pay can work in favor when taking multiple orders to a single locations. Can get up to 5 deliveries in an hour on busy days

    Cons

    Slow times means no money. Paying for Gas sucks, and wear on car can pop up anywhere. Summer is a lot slower then winter. Have to continue working in poor weather. Hard to get sudden time off if other drivers aren't willing to cover.

    Advice to Management

    Small raise to driver there longer then 6 months, to around 6/hr on road would be great.


  9. "Papa Johns"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Indianapolis, IN
    Current Employee - General Manager in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's full-time (More than a year)

    Pros

    Great Pay and great benefits

    Cons

    People are unprofessional and lazy

    Advice to Management

    Clean House


  10. "Great high school job, but never got the feeling that this job could turn into a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - In-Store in Franklin, IN
    Former Employee - In-Store in Franklin, IN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Papa John's part-time (More than 3 years)

    Pros

    builds teamwork skills, communication skills, guest satisfaction skills. learn to work in a fast past environment.

    Cons

    long hours, never a weekend off, managers not really professional, no team meetings to discuss future goals

    Advice to Management

    should be more professional


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