Papa John's Reviews in Louisville, KY | Glassdoor

Papa John's Louisville Reviews

Updated June 8, 2017
37 reviews

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Louisville, KY Area

3.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Papa John's Founder, Chairman, and CEO John H. Schnatter
John H. Schnatter
23 Ratings

37 Employee Reviews

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Pros
Cons
  • If you are a delivery driver you will accumulate wear and tear on your car fairly quickly (in 52 reviews)

  • You get paid under minimum wage because you are a tipped employee (in 91 reviews)

More Pros and Cons

  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's full-time (More than 10 years)

    Pros

    The office has a lot of amenities and the people are great.

    Cons

    There are no cons currently.

    Advice to Management

    Keep doing what you are doing.


  2. "Its a Gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY
    Disapproves of CEO

    I have been working at Papa John's (Less than a year)

    Pros

    Easy work AND easy money

    Cons

    Management uses you as much or as little they need. No full-time. Over staff shifts then cut according to sales so you may not make anything if its slow.

  3. "Employee issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Louisville, KY
    Current Employee - Delivery Driver in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Papa John's part-time (Less than a year)

    Pros

    Great place to work for, I really like it

    Cons

    The general manager keeps scheduling me during my class hours on purpose so I can not go to school like we agreed when I was hired so I have to quit

    Advice to Management

    Stop playing with employees were human too


  4. "Better Opportunities, Better Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's full-time (More than 3 years)

    Pros

    Lots of opportunity for growth for self-starters. I've been with Papa John's for approximately 3 years.I have seen first hand how many employees have started out in the restaurant and have been promoted throughout the organization. Very fun and diverse atmosphere that promotes creativity. I have worked in IS for other large organizations within the Louisville over the past 20 years and am glad I found my way into the Papa John's Family!

    Cons

    Under-estimation of project scope and planning is lacking sometimes. Rate of growth vs. growth of resources.

    Advice to Management

    Sometimes the vision gets blurred by the rate of change. Spend more time thinking through the ramifications of major changes and how to "Manage the change" instead of "Break/Fix" after the change.


  5. "Love the culture! And amazing digital technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Louisville, KY
    Current Employee - Anonymous Employee in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's full-time (More than a year)

    Pros

    Where to start? Fantastic culture of "Go Left" (i.e. what got us here won't get us there), P.A.P.A. (People Are Priority Always), celebrating success, and enough transparency to "take the hit" and move on. Senior leadership are great examples of the company values by and large. Most of the company is laser focused and committed to the same foundational objectives. Little things like jeans for a majority of the week, and onsite Starbucks etc. perks.

    More of a technology leader than you'd think...Digital drives 60%+ of sales. We won Technomic's Restaurant Consumers’ Choice Award for use of technology to improve the customer experience, and were also recently recognized in the Top 5 for Mobile among 75+ restaurant brands.

    Cons

    I haven't discovered many downsides to be honest. There are some politics but far less than I expected for a company this size.


  6. "Lots of kool-aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Louisville, KY
    Current Employee - Marketing in Louisville, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Papa John's full-time (More than a year)

    Pros

    Most people are friendly most of the time. Pay is ok I guess.

    Cons

    Some of the people in HR will punish you for things outside of your control. They aren't understanding about certain unique situations.

    Advice to Management

    Allow more flexible schedules, dress codes, etc.


  7. "Hope to retire here, and I'm only 30 years old"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Louisville, KY
    Current Employee - Senior Manager in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Papa John's (More than a year)

    Pros

    environment and job is appropriately challenging, coworkers are smart and supportive. Benefits include: On site doctor that is available and free with info-pay for team members and dependent, yoga studio on campus with free classes daily, gym on campus with doctor guided training programs at no cost to team members, Starbucks on campus with reduced prices, on campus restaurant with reduced prices, organization will provide you with equipment, (mac or pc), software necessary to do your job (adobe creative suite, sprinklr, etc), and pay for trainings/certifications. Group legal services also available for only $15/mo, tuitition and adoption assistance available.

    Cons

    No on campus child care.

  8. Helpful (1)

    "Papa John's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pizza Delivery Driver in Louisville, KY
    Current Employee - Pizza Delivery Driver in Louisville, KY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Papa John's part-time (More than a year)

    Pros

    Great camarderie, team members are very friendly
    Roles are easy to understand
    The CSR2CEO Training regiment is wonderfully built and if followed, will lead to quick advancement
    Fantastic job for those who prefer to not stay in one building all day

    Cons

    As a delivery driver, sometimes it isn't your fault for a delivery being late, but customers can be unforgiving.
    Extremely high wear and tear on your vehicle, wouldn't recommend to those who's car has over 150000 miles.
    On the road pay isn't typically great.

    Advice to Management

    Stagnation isn't attractive, and the CSR2CEO curriculum isn't followed at all stores.


  9. "Human Resources Manager - Corporate Offices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Louisville, KY
    Former Employee - Human Resources Manager in Louisville, KY

    Pros

    Great co workers, Great Bosses, Great work environment, $1 pizza

    Cons

    Off the beaten path - no covered parking

    Advice to Management

    Keep doing what you are doing .


  10. Helpful (1)

    "GIS Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GIS Analyst in Louisville, KY
    Former Employee - GIS Analyst in Louisville, KY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Papa John's full-time (More than a year)

    Pros

    Food, coffee, and gym on site with many other employee amenities. The ability to work over time with no limitation on hours. Discounts of products from other stores

    Cons

    Poor management and overall staff behavior


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