Papa John's Reviews | Glassdoor

Papa John's Reviews

Updated July 16, 2018
2,155 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Papa John's President and CEO Steve M. Ritchie
Steve M. Ritchie
87 Ratings

2,155 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "The wear and tear on your car as a delivery driver" (in 68 reviews)

  • "Yes you make tips but they still are paying you below minimum wage when you are driving" (in 103 reviews)

More Pros and Cons

  1. "Delivered"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Papa John's full-time

    Pros

    Driver more money and better option

    Cons

    Driver insider association manager assistants

    Advice to Management

    Good


  2. "One of the best to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader
    Positive Outlook

    I have been working at Papa John's full-time (More than 3 years)

    Pros

    Pay is great, the job is fun, and there is always hours to get.

    Cons

    There isn’t always enough coverage for the amount of service provided. Things can get real hectic real fast.

  3. "currently work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Food Handler in Parrish, FL
    Current Employee - Cashier/Food Handler in Parrish, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Papa John's part-time (Less than a year)

    Pros

    nice people to work with, pay is okay

    Cons

    really no cons except not having a steady schedule

    Advice to Management


  4. "Papa John's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead in Yakima, WA
    Former Employee - Shift Lead in Yakima, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Papa John's full-time (Less than a year)

    Pros

    You gain great experience and friends

    Cons

    there are no downsides to working here


  5. "Store Insider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Papa John's part-time

    Pros

    The job pretty is easy.

    Cons

    The hours aren't great. Mostly dictated by the dinner rushes.


  6. "Order selector"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Papa John's full-time

    Pros

    Pay is great every week

    Cons

    Job sucks and the people make it harder


  7. "Delivery Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Current Employee - Delivery Driver in Blue Springs, MO
    Current Employee - Delivery Driver in Blue Springs, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Papa John's part-time (Less than a year)

    Pros

    -Tips are cashed out at end of day, as well as your portion of the delivery fees
    -Tasks to be completed are made very clear by "happy chores"
    -Everyone is expected to have completed this task before leaving for the day
    -Comfortable work uniform
    -You get to be in your own environment when you're on a delivery, listen to your own music
    -Wages after tips average between $15-$17/hour in the winter, $13-15/hour in the summer

    Cons

    -John Schnatter
    -They track your speed/acceleration/braking and cornering on a scale out of 100, anything less than 90 and you get talked to by Management, constantly under 80 and they consider termination.
    -You use your own personal vehicle
    -You can put over 25k miles on your car on the job in under a year
    -You only get roughly $1 of the delivery fee to help with gas

    Advice to Management

    -Give drivers the full delivery fee
    -Give a consistent schedule, given more than a week before its application
    -Get rid of tracking system

  8. "Customer Service Representative In-store"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Homemaker in Winston-Salem, NC
    Former Employee - Homemaker in Winston-Salem, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Papa John's part-time (Less than a year)

    Pros

    Free food and weekly pay. Some of the other employees were really good to work with. Fast paced work environment at times and you could stay busy.

    Cons

    Profanity used by the general manager towards employees and in front of customers. Favoritism by lower management given to certain people and gossip between management and regular employees. No breaks offered during shift, could be on feet for 5-6 hours. Very bad training but I luckily had experience in customer service. No pay increase until you learn all areas of in store operation.

    Advice to Management

    If there is a issue with an employee's job performance, then it should be handled and the employee talked to inside an office in a professional manner. Training a new employee should also be done by management instead of another hourly employee who can pick and choose what they show you and tell you to feel more secure about keeping their position.


  9. "OK"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    no stress and easy work

    Cons

    Pay is not good obviously


  10. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa John's full-time

    Pros

    Competitive pay, paid vacation

    Cons

    Long hours, work every weekend


Showing 2,155 of 2,163 reviews
Reset Filters