Papa John's Reviews | Glassdoor

Papa John's Reviews

Updated September 25, 2017
1,720 reviews

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1,720 Employee Reviews

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Pros
Cons
  • Wear and tear on vehicle (obviously) (in 55 reviews)

  • You get paid under minimum wage because you are a tipped employee (in 94 reviews)

More Pros and Cons

  1. "Driver"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Papa John's full-time

    Pros

    relaxed and easy going and set your own schedule

    Cons

    Some of the managers get the power over their head. Drivers do more than what is their job description.

    Advice to Management

    treat employees better and with respect


  2. "Deliverg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Charlotte, NC
    Former Employee - Delivery Driver in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Papa John's (More than a year)

    Pros

    Easy job, good for learning the area well.

    Cons

    You don't know when you will get off.

    Advice to Management

    Make better schedules.

  3. "Shift manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Beltsville, MD
    Former Employee - Shift Manager in Beltsville, MD
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Papa John's part-time (More than 3 years)

    Pros

    Great peers. Very friendly environment to work in.

    Cons

    You have some days where no one likes you. But as long as you handle your work it'll be great to work at!


  4. Helpful (1)

    "Little money for lots of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Lexington-Fayette, KY
    Former Employee - Delivery Driver in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Papa John's part-time (More than 3 years)

    Pros

    Flexible hours, Free food, Nice people

    Cons

    you have to drive your own car in harsh way which cause lots of mechanical problems once I got Michelin tires and they were bald after 5 months. While on the road delivering pizza they pay you half of the minimum wage because you make money from tips. Sometimes you don't get tip and make very little money.

    Advice to Management

    increase drivers' and insiders salaries instead of general managers


  5. "Drivers make bank but no one else does"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Papa John's full-time (More than a year)

    Pros

    Flexible schedule. Great work environment. My crew and & I have a blast no matter how bad it gets.

    Cons

    Drivers make all the money, the rest of us don't get paid enough for what we do. Especially me being the GM and salary, no matter how much I put in I don't see anything in return but I'm expected to put in more than the hourly employees who get paid extra for their overtime.


  6. "OK"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    I worked at Papa John's part-time

    Pros

    semi flexible hours move around learn town

    Cons

    If store in bad area almost no tips

    Advice to Management

    N/A


  7. "Good tips terrible job"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Delivery Driver in Tyrone, GA
    Former Employee - Delivery Driver in Tyrone, GA
    Doesn't Recommend

    I worked at Papa John's part-time

    Pros

    If you need money quick it's a good choice.

    Cons

    Half of your money will go to your gas tank and repairing your car so its not worth it.

    Advice to Management

    Let people off on time

  8. "Location location location (management)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Austell, GA
    Current Employee - Shift Leader in Austell, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Papa John's full-time (Less than a year)

    Pros

    -If you have a good gm you will succeed in your career choices.
    -full time employees get great benefits.
    -it can be super fun if you have a great team that works together.
    -fast advancement. ( in my case I became a shift manager within 6 months.) if you are strong about what you want these people will help you get there.
    -you get to eat pizza (depending on GM and DO) 50% off
    -(personal opinion) their dough, thin crust and wings are better then other competing companies.

    Cons

    -you don't get breaks. (That may not be the case at other stores)
    -drivers are walked all over.
    -employees are almost always lazy if your in a bad location.
    -the need for management and drivers leave everyone exhausted.
    -turnover rates are beyond ridiculous.
    -the customers can be incentive. And just out right rude.
    -personally I have opened the store without drivers for 5 hrs.. because of call outs.
    -at my location there is no course of action on people that no show no call, show up late consecutively, or cuss out customers and throw pizza at them.

    Advice to Management

    DO's need to be more involved with the stores that are struggling!

    Training management needs to be taken seriously.

    Time management needs to be taught better. No one likes slapping gross over proofed dough.

    Don't promote some one to gm when they have only managed shifts for a year. These people are the people management and other employees are supposed to look up to. And if they are not fit to deal with customers on a regular basis then they are not fit to deal with a store full of employees.

    Make it easier to transfer.


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Bensalem, PA
    Former Employee - Shift Manager in Bensalem, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Papa John's full-time (More than a year)

    Pros

    Flexible Hours, Enjoyable job, Everyone loves pizza :)

    Cons

    Superbowl is a very very busy day heh


  10. "My personal start over job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Papa John's part-time

    Pros

    Flexible hours, easy work load, fun environment

    Cons

    It has a low starting pay


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