Cover image for Paper Source
Logo

Paper Source

Is this your company?

Paper Source

Add a Review

Paper Source Reviews

Updated Nov 30, 2022

Verify your email to use filters. Having problems? Resend email
Found 557 of over 584 reviews
3.4
54% Recommend to a Friend
47% Approve of CEO

Found 559 of over 584 reviews

3.4
54%
Recommend to a Friend
47%
Approve of CEO
Paper Source CEO Winnie Park (no image)
Winnie Park
159 Ratings

Top Review Highlights by Sentiment

Pros
  • "Great coworkers and the vibe & atmosphere of the store is awesome(in 36 reviews)
  • "Great people to work with and is flexible with scheduling(in 35 reviews)
  • "casual work environment, pretty store, creative place to work, good if you are looking for temporary part time work in college(in 12 reviews)
  • "The team here is great and you get to craft and get paid for it.(in 12 reviews)
  • "Great and flexible hours.(in 11 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Paper Source and is not affected by filters.

Want more demographic options?
  1. 5.0
    Current Employee, more than 1 year

    Nice place for a basic retail job

    Oct 12, 2022 - Sales Associate in Brookline, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It's a lovely store with generally pleasant customers, as most people are doing crafts or buying gifts. You learn a lot of new crafting skills and that's fun! The team of workers at my store was super nice. They also promoted to keyholder from within.

    Cons

    It's a minimum wage retail job.

    Be the first to find this review helpful
  2. 3.0
    Former Employee, more than 1 year

    Fun place to work

    Nov 30, 2022 - Key Holder 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Inspiring, fun products and atmosphere.

    Cons

    Dull periods when not many customers come in to shop.

    Be the first to find this review helpful
  3. Join the Paper Source team
    See Our Latest Jobs
  4. 3.0
    Former Employee, more than 1 year

    Some major issues but work is being done

    Nov 30, 2022 - Sales Lead in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    *The people working for Paper Source are tremendous across the board and I cannot praise the people that I worked with strongly enough, especially the two NYC Market Leaders *The corporate culture values and encourages creativity and ingenuity and self expression *The merger with Barnes and Noble is bringing about some much needed corporate restructuring and I believe that in time, things will be much smoother

    Cons

    *Doesn't pay a competitive/living wage for management or for associates *Store level management are often woefully under-supported by higher management *General disorganization stemming from the after effects of the pandemic and also the merger with Barnes and Noble

    Continue reading
    Be the first to find this review helpful
  5. 2.0
    Former Employee, more than 1 year

    Wouldn’t Recommend This Company

    Nov 22, 2022 - Acting Store Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun work environment Great people Dynamic work days Opportunity to move up (due to high turn over)

    Cons

    Extremely High Turnover Rate Terrible Pay Demanding workload No work/ life balance Over worked staff No help from corporate management Ridiculous deadlines for expected workload Most stores don’t even have an assistant manager position leaving managers extremely overworked and unsupported Pay is so bad it makes it hard to higher any staff

    Continue reading
    1 person found this review helpful
  6. 5.0
    Former Employee

    Great People, Great Place

    Nov 3, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked in the retail division of Paper Source and always enjoyed coming to work. My coworkers were the best people, and we always enjoyed it when new merchandise would arrive or putting up new displays.

    Cons

    Sometimes it could be unbearably slow with nothing to do.

    Be the first to find this review helpful
  7. 3.0
    Former Employee, less than 1 year

    Could be better

    Nov 16, 2022 - Customer Service Agent in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company works like a well oiled machine

    Cons

    Very corporate, structured hierarchies, low pay, few benefits

    Be the first to find this review helpful
  8. 4.0
    Current Employee

    Amazing work/life balance

    Oct 31, 2022 - Key Holder 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A place that challenges and allows you to grow.

    Cons

    You have to be creative and artsy.

    Be the first to find this review helpful
  9. 4.0
    Former Employee

    Comfortable

    Oct 26, 2022 - Front Desk Receptionist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I enjoyed the people I worked with and taking care of the store.

    Cons

    The pay was not much.

    Be the first to find this review helpful
  10. 3.0
    Former Employee

    Was great until it wasn't

    Nov 9, 2022 - Jr assistant manager in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Everyone was like a family, there was a lot of support from the merchandise managers to help you grow

    Cons

    - Merger - Leadership left

    Be the first to find this review helpful
  11. 3.0
    Former Employee, less than 1 year

    A good introduction to retail

    Nov 8, 2022 - Customer Service Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome co-workers Learning curve Good customer discount

    Cons

    Minimum wage Pricey (uncomfortable explaining that to customers) Difficult customers (might just be my area)

    Be the first to find this review helpful
Viewing 1 - 10 of 559 Reviews
</>Embed

Paper Source Reviews FAQs

Paper Source has an overall rating of 3.4 out of 5, based on over 584 reviews left anonymously by employees. 54% of employees would recommend working at Paper Source to a friend and 35% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Paper Source employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Paper Source. This rating has been stable over the past 12 months.

54% of Paper Source employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Paper Source 3.2 out of 5 for work life balance, 3.3 for culture and values and 2.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Paper Source to be culture, workplace, coworkers and the cons to be senior leadership, career development, benefits.

Popular Careers with Paper Source Job Seekers

JobsSalariesInterviews

Work at Paper Source? Share Your Experiences

Paper Source logo
or

Reviews by Job Title

Paper Source Photos

+ Add Photo
Paper Source photo of: Create Award WINNER
Paper Source photo of: Designers at work
Paper Source photo of: Having fun in stores with our new product
Paper Source photo of: 2015 Store Manager Holiday Conference; showing their creative side for our Masquerade event
Paper Source photo of: Recruitment department team event
Paper Source photo of: Workshops and Events
Paper Source photo of: Lip Sync contest at our 2015 Store Manager Holiday Conference
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Paper Source Job Seekers Also Viewed

Groupon Logo
Groupon

3.4

4,086 Reviews
Compare

Glassdoor has 584 Paper Source reviews submitted anonymously by Paper Source employees. Read employee reviews and ratings on Glassdoor to decide if Paper Source is right for you.