Pappadeaux Seafood Kitchen Reviews in Houston, TX | Glassdoor

Pappadeaux Seafood Kitchen Houston Reviews

Updated January 11, 2017
47 reviews

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Houston, TX

3.2
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Christopher and Harris Pappas
22 Ratings

47 Employee Reviews

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Pros
  • Really good money and you work with great people (in 18 reviews)

  • It's great food with high prices, so you get good customers who will typically tip well (in 16 reviews)

Cons
  • low pay compared to salaried managers doing the same job, inconvenient hours, long hours, rude guests can be exhausting (in 20 reviews)

  • Management sucks, no benefits, no breaks or lunch breaks (in 7 reviews)

More Pros and Cons

  1. "Very Flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    Former Employee - Server in Houston, TX
    Former Employee - Server in Houston, TX

    I worked at Pappadeaux Seafood Kitchen part-time (More than a year)

    Pros

    Pappadeaux is great for students because their scheduling system is very flexible. There is usually always someone willing to pick up your shift.

    Cons

    No cons for the company. Only con specific to me was lifting those heavy trays. It did some damage to my wrist.

    Advice to Management

    None. I have had some decent managers.


  2. Helpful (2)

    "Horrible management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess/Carside to Go in Houston, TX
    Current Employee - Hostess/Carside to Go in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pappadeaux Seafood Kitchen full-time (Less than a year)

    Pros

    Great people to work with

    Cons

    Management doesnt care about you. Only about the money. Some in your same position can make upwards of 10+ and hour yet have the same experience. Dead end

    Advice to Management

    care about the employees


  3. "Tips"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pappadeaux Seafood Kitchen part-time (Less than a year)

    Pros

    Majority of the guests there don't tip a lot. But you'll be trained well there for sure.

    Cons

    Did not make top dollar tips

    Advice to Management

    Nothing, y'all are awesome.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Waiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Houston, TX
    Former Employee - Server/Waiter in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a very profitable company.

    Cons

    They don't put up with substandard work. You have to be on your game.

    Advice to Management

    Keep growing.


  6. "RUN AS FAST AS YOU CAN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Houston, TX
    Former Employee - Server/Waiter in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Tip share is a maximum of $35. you can eat for free if you work a double and thats only kids menu items

    Cons

    Management
    Training
    Customers
    If you want to go to school and work here not a great idea, I was constantly put on the schedule for hours i simply could not work.

    Advice to Management

    Have some one else buy the company and do an overhaul! Fire Enrique asap and get rid of those slavery costumes you all call uniforms.


  7. "Pappas Waiter/Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Houston, TX
    Former Employee - Server/Bartender in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Lots of great people to work with
    Learn great work ethic
    Easy money for little or no skill

    Cons

    Scheduling a nightmare
    Management cares about Pappas not you.... and it shows

    Advice to Management

    Have a heart


  8. "Excellent job during school!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX

    Pros

    Pappadeaux is my first serving job and I absolutely love it. The training program they have designed, really helps one succeed, even if you have no server experience at all.

    Cons

    Nothing really bad. Staff is friendly and very helpful. Fun working environment


  9. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pappadeaux Seafood Kitchen full-time (More than a year)

    Pros

    we are the busiest seafood restaurant in Houston, especially during happy hour and the weekend!

    Cons

    some days aren't predicted so it could be a slow day

    Advice to Management

    cater to servers a little more


  10. "Server"

    Star Star Star Star Star
    Former Employee - Waiter in Houston, TX
    Former Employee - Waiter in Houston, TX

    I worked at Pappadeaux Seafood Kitchen full-time (Less than a year)

    Pros

    its a lot of opportunity for those whom don't mind working...

    Cons

    the clientele there tends to be difficult to deal with


  11. "Your experience here will depend on location"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pappadeaux Seafood Kitchen (More than a year)

    Pros

    If you work at a good location, there is great money to be made. When I was at the airport, I was easily making $150-200 per shift. In both the locations I worked, management In the restaurants themselves has been great (I'm not talking about the owners), they can be strict, but very understanding at the same time. There's a lot of opportunities to move up, you will make it to the bar and eventually managment if you put enough time and effort into it. You also get a permanent schedule, which is a huge benefit since most service jobs give you a different schedule every week.

    Cons

    If you work at a bad location (I just transferred from the airport to the galleria location and it's awful) you'll struggle to make over $60 a shift. Clientele can be awful as well, which can beany restaurant, but I literally had a guest throw a hot fondue on my manager. If you work doubles here, you often will not get breaks, meaning a 10-14 hour shift without a single break. The Pappas brothers don't seem to care about their employees at all; for example, in most restaurants, the bussers and hosts get a portion of our tip pool at the end of the night, however, in Pappas restaurants, they take the tip pool and put it into a savings account, which they use to pay their other employees hourly so that the owners don't have pay them with their own money, which seems super scummy to me. Don't work here if you're not a server.

    Advice to Management

    Give your employees breaks. Stop letting the guests get away with anything they want; I know that's easier said than done, but stop chomping everything just because the guest had a minor complaint.



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