Pappas Restaurants Reviews in Houston, TX | Glassdoor

Pappas Restaurants Houston Reviews

Updated May 10, 2017
44 reviews

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Houston, TX

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Chris Pappas & Harris Pappas
10 Ratings

44 Employee Reviews

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Pros
  • Great opportunities for advancement (in 4 reviews)

  • Fun, Fast Paced Work Environment (in 5 reviews)

Cons
  • As with any Service job very long hours (in 8 reviews)

  • some managers are inexperienced straight out of high school or half way thru college so maturity isn't there (in 3 reviews)

More Pros and Cons

  1. "Corporate Dining Cards"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pappas Restaurants full-time (More than 10 years)

    Pros

    Work well with your schedule

    Cons

    Pay rate could of been more


  2. "Dot Coffee Shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Pappas Restaurants full-time (Less than a year)

    Pros

    Easy training,Hours decent company to work for.

    Cons

    Hires anyone (people with no experience) frustrating favorites and leniency towards employees acting out without reprimand.

    Advice to Management

    Listen to employees when they give constructive criticism .

  3. "Best restaurant option for quality and class"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Pappas Restaurants part-time (More than 5 years)

    Pros

    Great first job! Becoming a trainer takes some time, but getting management to push you into it is easy.

    Cons

    Regular employees becoming managers without proper ethics, common sense and proper managerial education. Dealing with rude customers.

    Advice to Management

    Leave your "I am a manager, I am above you" attitude at the door.


  4. "Pappasitos"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX
    Recommends
    Positive Outlook

    I have been working at Pappas Restaurants full-time (More than 3 years)

    Pros

    Very flexible hours , you can make really good money sometimes. The people are great and if you do your best there's a lot of room for advancement.

    Cons

    The money isn't always consistent you have good days and you have bad days. Sometimes the managers take the job way too seriously.


  5. "Amazing place to wrok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    Approves of CEO

    I worked at Pappas Restaurants (More than 5 years)

    Pros

    Growth, Family, Teamwork, Great place to grow and learn

    Cons

    Pay, and managers do not treat employees well

    Advice to Management

    do not micromanage


  6. "Kitchen manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager in Houston, TX
    Current Employee - Kitchen Manager in Houston, TX

    I have been working at Pappas Restaurants full-time (More than 3 years)

    Pros

    Meals, fast paced work environment , opportunities for advancement.

    Cons

    Late nights, challenging guest, manipulating labor hours.


  7. "Great company to work for!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Houston, TX
    Former Employee - Server/Bartender in Houston, TX
    Recommends
    Positive Outlook

    I worked at Pappas Restaurants part-time (More than 3 years)

    Pros

    Ample room for growth and progress, schedule flexibility, pay was great.

    Cons

    Sometimes managers allowed personal life to bleed into work life, but that was only occasionally.

  8. "Every situation has a protocol to follow, but test kitchen situations are nothing like real world Restaurant customers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter in Houston, TX
    Former Employee - Waiter in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pappas Restaurants full-time (More than 3 years)

    Pros

    good money depending on location of course; corporate structure is a great thing for restaurants with huge amount of employee's

    Cons

    a lot of political / high school type favoritism; every location has managers with either zero restaurant experience, was promoted based literally based on attractiveness, or worse both. it's a fact the company believes a decent looking women is better for their business.

    Advice to Management

    with an associates degree in even pillow fighting, they'll make you a manager in the first week no real restaurant experience perfered


  9. "Pigeon holed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Houston, TX
    Current Employee - Server in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pappas Restaurants part-time (More than a year)

    Pros

    Great company, super organized. Family oriented, team motivated. Work hard, keep your nose down you will get moved up. Great opportunity for advancement.

    Cons

    My specific store, doesn't value the employee. If a guest has something to say such as a complaint you get "blacklisted" you don't get moved up and you could get written up, If a guest compliments you, nothing happens. Given no chance to defend yourself.

    Advice to Management

    Value the employee. Other wise good job!!


  10. "Catering Manager"

    Star Star Star Star Star
    Former Employee - Catering Manager/Sales Representative in Houston, TX
    Former Employee - Catering Manager/Sales Representative in Houston, TX
    Recommends
    Approves of CEO

    I worked at Pappas Restaurants (More than a year)

    Pros

    Grate training program. Grate benefits.

    Cons

    Working on weekends and holidays.

    Advice to Management

    Yes.


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