Paradise Bakery & Café Reviews | Glassdoor

Paradise Bakery & Café Reviews

Updated June 8, 2017
65 reviews

Filter

Filter

Full-time Part-time

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
David Birzon
14 Ratings

65 Employee Reviews

Sort: Popular Rating Date

Pros
  • Discounts on food and being able to try new foods (in 6 reviews)

  • Lots of good food to sample and they cross train you on pretty much everything from salads to coffee to registers (in 8 reviews)

Cons
  • Fast paced job with little advancement (in 4 reviews)

  • Worked there well over a year making minimum wage before I was given a (in 4 reviews)

More Pros and Cons

  1. "Never again."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista/Cashier in Avondale, AZ
    Former Employee - Barista/Cashier in Avondale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Paradise Bakery & Café part-time (More than a year)

    Pros

    People are fun to work with.

    Cons

    Anyone could call out thirty minutes before their shift began. It messed up the closing crew ALL the time. Worked more than scheduled all the time. Very busy environment and always running out of food!

    Advice to Management

    Consider a no calling out policy and stop favoring people.


  2. Helpful (1)

    "Abysmal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Mesa, AZ
    Former Employee - Associate in Mesa, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Paradise Bakery & Café full-time (More than a year)

    Pros

    The coworkers I had were alright, for the most part. The job itself wasn't bad at all, but the Signal Butte/Baseline location was horrible.

    Cons

    The most dysfunctional group of managers I've ever worked with. One chewed dip inside the restaurant while on the clock, one ignored blatant health violations and had an excuse for everything, and another harassed the employees daily about a dress code that she didn't even follow.

    Advice to Management

    Get a new job.

  3. "No Standards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Trainer in Tucson, AZ
    Former Employee - Associate Trainer in Tucson, AZ
    Doesn't Recommend
    No opinion of CEO

    I worked at Paradise Bakery & Café full-time (More than a year)

    Pros

    Most of the managers were pretty decent, lots of good people to work with in the back of the house, Generous pay, room for advancement, and free food.

    Cons

    Management is not allowed by corporate to fire poor workers simply for being bad at their jobs, which means that if you work hard, you'll just have to do someone else's job too.

    Advice to Management

    Fire the garbage employees or keep losing your good ones, I loved doing my job but didn't want to do my coworkers jobs too.


  4. "Unfair"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista
    Current Employee - Cashier/Barista
    Doesn't Recommend
    No opinion of CEO

    Pros

    The food is good and you get a 70% discount if you work that day.

    Cons

    They took away the 40% off-duty employee discount and raised prices. The managers give raises to the people they feel like no matter their job performance while I have been working there longer than a lot of them and do not even get paid starting wage. It is unfair as I am head cashier and have a lot of responsibilities that others do not. The people I train just starting out make significantly more money than I make there.

    Advice to Management

    Practice ethics.


  5. Helpful (1)

    "Work you butt off so they make all the money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier Hired As Supervisor Lied to in Albuquerque, NM
    Current Employee - Cashier Hired As Supervisor Lied to in Albuquerque, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Paradise Bakery & Café full-time (More than a year)

    Pros

    Good employee discounts for decent food. Sometimes fun and relaxed working atmosphere.

    Cons

    Pay is poor. You only get 10 cent raises at the MOST every year for your review. They dont follow through on their training matrix, only enough to cover their a**. No rewards for good work other than cheap pins to put on you visor only non managers are forced to wear regardless of migraines they produce. Managers only act professional when big wigs are in town. New Mexico district manager favors those of his religion and promotes based on it (Mormon). Comes frozen

    Advice to Management

    Really observe your stores in Albuquerque. Go on undercover boss.


  6. "Lack of Respect leads to poor performance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Allen, TX
    Former Employee - Supervisor in Allen, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Paradise Bakery & Café part-time (Less than a year)

    Pros

    Taking home leftover cookies.

    Cons

    Their top priority is money. Some customers and co-workers were rude. High turnover rate for employees and General Manger.

    Advice to Management

    They should promote a better working atmosphere which would lead to happier employees and better business.


  7. "Cashier"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Paradise Bakery & Café part-time

    Pros

    good food good location nice ambiance

    Cons

    long hours night shift long derive

    Advice to Management

    pay motre

  8. "Financial Analyst"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Paradise Bakery & Café (More than 5 years)

    Pros

    Great people to work with

    Cons

    Corporate headquarters bought Paradise for the store locations and laid off their management after 3 years of integration and assisting in PNRA going from $38 a share to $160. Then they retained the long term incentives that they offered for the management to stay.

    Advice to Management

    Be honest up front on your intentions. It's the right thing to do. Loyalty has to work in both directions, not just worker to management.


  9. "Good for students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Paradise Bakery & Café full-time

    Pros

    Job is not very difficult, enjoyable work, not very strenuous, customer interaction, very good for part time high school or college students

    Cons

    Very difficult to move up in company, do not seem to care about current associates, well-deserved raises-even ones that are a part of company policy- are not given out freely

    Advice to Management

    focus on employee turnover, find the causes (difficult managers, unfair wages, etc). and remove the issue. If associates stayed in their jobs rather than moving on quickly, the cafe would run a lot more smoothly


  10. "This is no paradise."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Phoenix, AZ
    Former Employee - Associate in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Paradise Bakery & Café part-time (Less than a year)

    Pros

    The workers/fellow employees made the job enjoyable. I made quite a few close friends, we had fun, and we were always there for each other when we needed it.

    Cons

    Management was something else. They talked crap about you, belittled you, and made a fool out of you. I had one manager grab me by my shoulders, turn me around, and push me towards customers who had just arrived at my station. I had been helping another employee out and hadn't noticed it, so they decided to do that instead of just helping the customers themselves. The customers laughed at me. They don't care about effort you put in, and only promote favorites. They don't care at all, as long as it doesn't have to do with them.

    Advice to Management

    Don't pick favorites and listen to your employees.


Showing 65 of 66 reviews
Reset Filters