Paradise Point Resort & Spa Reviews | Glassdoor

Paradise Point Resort & Spa Reviews

Updated April 28, 2017
12 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
Paradise Point Resort & Spa Managing Director Richard N. McLennan
Richard N. McLennan
1 Rating

12 Employee Reviews

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  1. Helpful (1)

    "Improvements Leading to a Fun and Productive Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Diego, CA
    Current Employee - Manager in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paradise Point Resort & Spa full-time (More than a year)

    Pros

    Paradise Point has experienced gradual changes at both a property and corporate level (with Two Roads Hospitality), which is creating a work environment that's both more organized and more fun than it has been in the past. Positive changes I've seen have been an increase in communication, increase in attention to detail, increase in follow-through on major projects and increase in employees just loving where they work.

    Other pros: location (the resort is located on its own island), benefits (all medical, dental, 401k, fitness programs, free parking, free food, and use of gym for managers), incentive plans for all departments, employee recognition programs (associate of the month/leader of the quarter), and the people.

    Cons

    Improvements can only happen with change. Change and transition can be difficult for some, so those who don't do well in a fast-paced, flexible environment might not enjoy working here.

    Advice to Management

    Continue encouraging the open forum that has been created. Listen to all employee concerns, suggestions and questions. Continue offering employee incentives and making improvements when needed.


  2. Helpful (1)

    "Paradise Point on the UPSWING!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in San Diego, CA
    Current Employee - Associate in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Paradise Point Resort & Spa full-time (More than a year)

    Pros

    Awesome NEW management! The restructure has made a huge difference in everything!

    Cons

    Needs a remodel- which it is scheduled for.

    Advice to Management

    Keep on doing what you're doing!


  3. "Pleasant during busy season, but no upward movement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist- SPA in San Diego, CA
    Former Employee - Receptionist- SPA in San Diego, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Paradise Point Resort & Spa part-time (More than a year)

    Pros

    Beautiful atmosphere, lots of downtime to do homework or other computer things during slow hours, great employee discounts, caring HR.

    Cons

    No upward movement in the spa, no managers- only a director stretched way too thin, hours could be 30+/wk one month and less than 8 the next. Can't actually get any of the spa services, so it's hard to explain each one to clients!

    Advice to Management

    YOU NEED MANAGERS. This job is way too much for one director!


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  5. "Fun but limited growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Runner in San Diego, CA
    Current Employee - Food Runner in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Paradise Point Resort & Spa part-time (More than a year)

    Pros

    You work with great people.
    Managers are nice and forgiving.
    You work in a beautiful environment along Mission Bay.
    Don't have to work so many hours during the day.

    Cons

    Things could be run tighter.
    For most of the year you rely on groups to come in and bring most of the business.
    There isn't a lot of opportunity for job growth. It will take forever to be bumped up.

    Advice to Management

    Don't be afraid to move people up and help them develop their careers. If they put in the effort, outside help shouldn't be needed.


  6. "housekeeper"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeper in Myrtle Beach, SC
    Former Employee - Housekeeper in Myrtle Beach, SC

    I worked at Paradise Point Resort & Spa part-time (Less than a year)

    Pros

    Got to meet different people

    Cons

    Had to put alot of codes to ho on different floors and would get lost

    Advice to Management

    You keep doing a good job


  7. "Fun and beautiful place to be, but very long days"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dock Hand in San Diego, CA
    Former Employee - Dock Hand in San Diego, CA
    Recommends
    Neutral Outlook

    I worked at Paradise Point Resort & Spa part-time (More than 3 years)

    Pros

    Out on the water a lot, outside in the sun. Discounts on all the toys.

    Cons

    Long days, often expect people to work 10 hour days and they don't give you overtime for it.

    Advice to Management

    Try to get some of the logistics together.


  8. Helpful (1)

    "Great team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hotel Meeting Sales in San Diego, CA
    Former Employee - Hotel Meeting Sales in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Paradise Point Resort & Spa full-time (More than 3 years)

    Pros

    Great place to sell. Lots of meeting space and guest rooms. Plus, the resort setting is spectacular. Exactly what attendees imagine when they go to San Diego.

    Cons

    Sales quotas were a bit high based on the pricing they hoped to attain.

    Advice to Management

    Involve team in decisions. You'll discover a whole new set of good ideas.


  9. "Good food, great friends, Management can use work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook

    I worked at Paradise Point Resort & Spa full-time (Less than a year)

    Pros

    You were fed breakfast, lunch and dinner. Not the healthiest choices, but it did help the pockets. Made some great friendships, had good benefits, managers were nice.

    Cons

    Management can use work, front desk was disorganized at the time. Less micro-management, trust your employees-- you hired them.


  10. Helpful (2)

    "Very poorly run resort, overly focused on profit instead of quality."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Paradise Point Resort & Spa full-time (More than a year)

    Pros

    The resort is situated on a man made island which is very beautiful. Great idea of core values. Easy to get hired!

    Cons

    The rooms are habitually dirty and not up to the standard advertised creating constant complaints to the staff. Housekeeping has to clean their quota of rooms as fast as possible and they are not permitted overtime. The rooms also have a lot of mold from the environment and no proper ventilation. Positions are cut when someone leaves or gets fired instead of moving a suitable candidate into the vacant position. Wages are the lowest in the hospitality field in the area across the board. Trip Adviser score is constantly going down.


  11. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun atmosphere, everyone is very friendly, turn over rate pretty high

    Cons

    Too relaxed, but fun for a summer job


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