Park Place Motorcars Reviews in Dallas-Fort Worth, TX | Glassdoor

Park Place Motorcars Dallas Reviews

Updated March 28, 2017
26 reviews

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Dallas-Fort Worth, TX Area

4.0
Star Star Star Star Star
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Ken Schnitzer Jr.
13 Ratings

26 Employee Reviews

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  1. "Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Service Manager in Dallas, TX
    Former Employee - Assistant Service Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Park Place Motorcars full-time (More than 8 years)

    Pros

    The clientele are great to work with. Excellent benefits. Internal educational sources available.

    Cons

    Some customers are challenging. Demanding results. Pay is altered by 40% based on CSI survey.

    Advice to Management

    Remove CSI from the equation. No one EVER wants to give poor quality service.


  2. "Sales Experience Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Experience Manager in Dallas, TX
    Former Employee - Sales Experience Manager in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Park Place Motorcars full-time (More than 5 years)

    Pros

    In terms of working in the retail automotive space, I cannot imagine a better company to work for. They truly care about the "client experience" and will go above and beyond to do the right thing to ensure the client is happy. I worked at the Dallas MB dealership and the management and culture at that particular location are second to none.

    Cons

    At the end of the day, the car business + retail = difficult work/life balance. That is not a Park Place problem, but just the nature of the industry,

    Advice to Management

    Keep doing what you're doing!


  3. "Great place to work and advance in."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Technician in Dallas, TX
    Current Employee - Automotive Technician in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time (More than 5 years)

    Pros

    Internal promotions, employee recognition events, year round climate controlled shop. Awards and recognition for good performance and several locations through out the metroplex.

    Cons

    No cons that come to mind. Any concerns that have come up have been addressed by management in a efficient time frame.


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  5. Helpful (5)

    "One of the best places to work in the car business - But it is still the car business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Experience Manager in Dallas, TX
    Current Employee - Sales Experience Manager in Dallas, TX
    Recommends
    Negative Outlook

    Pros

    For sales:
    -Ability to make a great income
    -Getting to work with a great product
    -Professional atmosphere when looking at the industry as a whole

    Cons

    For sales:
    - Still the car business, and i stress this. No matter how high end the product or how good the company name - this is still the car business. You are only as good as your last months earnings.
    - This is a sales job, the commissions you make are your only form of income. The pay structure is not what it should be. Selling a $200,000 car and making $1000 is not okay.
    -Porsche survey system is broken.
    - The gap between management and the rest of the staff. Your ideas, concerns and desires are not heard or truly listened to.
    - Working every Saturday and being pressured to work on your day off.

    Advice to Management

    Improve on your relations with your employees. Care about them on a personal level, this job is hard enough as it is working every Saturday and spending so much time away from your family. Cut the BS with the survey system and actually look at the issues. Improve your pay structure.


  6. Helpful (1)

    "service advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Dallas, TX
    Current Employee - SERVICE ADVISOR in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time

    Pros

    company cares about it's members and seeks to promote within

    Cons

    it is a commission job and pay plan is catered to the individual so don't expect all that much help from other co workers in the same situation.


  7. "Loyal Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Corporate - Information Technology in Dallas, TX
    Former Intern - Corporate - Information Technology in Dallas, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at Park Place Motorcars as an intern (More than 10 years)

    Pros

    In the beginning all was great and growth looked good.

    Cons

    You have to know management. Promotion is based on who you know not what you know.

    Advice to Management

    Please don't destroy this company. Train people and give them option to use the training. Don't just look for you own benefits. Be a leader not boss.


  8. "Park Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Grapevine, TX
    Former Employee - Valet in Grapevine, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Park place treats the employees with amazing respect. The culture is unparalleled and the client relationships are excellent.

    Cons

    Might be hard to work your way up through the company. May take some time

    Advice to Management

    Motivate employees by giving them future opportunities at park place.


  9. "Parts Internship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Parts in Dallas, TX
    Former Intern - Parts in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Park Place Motorcars as an intern (Less than a year)

    Pros

    Good benefits and the people are very friendly

    Cons

    Most holidays car dealerships are open


  10. "Client Care Center Manager"

    Star Star Star Star Star
    Current Employee - Call Center Manager in Lewisville, TX
    Current Employee - Call Center Manager in Lewisville, TX

    I have been working at Park Place Motorcars (More than a year)

    Pros

    Great focus on member engagement

    Cons

    The lurkers are watching. Shhhhhhh


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Positive Outlook

    I worked at Park Place Motorcars full-time (More than a year)

    Pros

    Trying to implement a new One Touch sales process

    Cons

    Still have vestiges of old style back and forth price negotiation as a major pressure point

    Advice to Management

    practice actual training which values Customer first in all aspects of relationship


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