Park Place Motorcars Reviews | Glassdoor

Park Place Motorcars Reviews

Updated May 24, 2017
45 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
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Ken Schnitzer Jr.
26 Ratings

45 Employee Reviews

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Pros
  • Good benefits and the people are very friendly (in 5 reviews)

  • its a great company that stands behind its employees (in 3 reviews)

Cons
  • When the cash flow is at a low for the techs no one is there to help you (in 3 reviews)

More Pros and Cons

  1. "Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Service Manager in Dallas, TX
    Former Employee - Assistant Service Manager in Dallas, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Park Place Motorcars full-time (More than 8 years)

    Pros

    The clientele are great to work with. Excellent benefits. Internal educational sources available.

    Cons

    Some customers are challenging. Demanding results. Pay is altered by 40% based on CSI survey.

    Advice to Management

    Remove CSI from the equation. No one EVER wants to give poor quality service.


  2. "The industry is the issue!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Technician in Dallas, TX
    Current Employee - Automotive Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time (More than 3 years)

    Pros

    I work with some of the coolest cars in the world, the company cares about its employees and tries to show that with yearly events and quarterly get togethers.

    Cons

    As a Tech you are subject to the ups and downs of work flow which is never good for your wallet, and it only worsens as more and more dealerships are opened meaning customers do not need to go to you they can take a shorter drive. When the cash flow is at a low for the techs no one is there to help you. You just suffer with your check that could be 20% lower than you are use to.

    Advice to Management

    The technicians should be taken seriously not like a tool everyone uses to get what they need, ultimately the client comes first but if techs don`t have some kind of guarantee to fall on when times are rough it will leave a sour taste in there mouth and urge them to walk away from the industry completely


  3. "Deceitful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Park Place Motorcars full-time (More than 3 years)

    Pros

    The best thing about this place are other employees (non-management). The good people get overrun by the bad employees and turnover is constant (but they will lie about that too...)

    Cons

    Well... I doubt there's enough space for the cons. The corporate people are the biggest con. And cons they are. They talk about unwavering integrity, passionate service and personal commitment to excellence as core convictions - but they are the POLAR opposite of all of these. I doubt people would be so upset if they were just honest about who they really are - just another dirtbag group of car dealers who only care about money. If you do decide to take a job here, just know you will be overworked, underpaid and undervalued.

    Advice to Management

    Sell already! You've ruined it. A bunch of uneducated clowns.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sales Experience Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Experience Manager in Dallas, TX
    Former Employee - Sales Experience Manager in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Park Place Motorcars full-time (More than 5 years)

    Pros

    In terms of working in the retail automotive space, I cannot imagine a better company to work for. They truly care about the "client experience" and will go above and beyond to do the right thing to ensure the client is happy. I worked at the Dallas MB dealership and the management and culture at that particular location are second to none.

    Cons

    At the end of the day, the car business + retail = difficult work/life balance. That is not a Park Place problem, but just the nature of the industry,

    Advice to Management

    Keep doing what you're doing!


  6. "Great place to work and advance in."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Technician in Dallas, TX
    Current Employee - Automotive Technician in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time (More than 5 years)

    Pros

    Internal promotions, employee recognition events, year round climate controlled shop. Awards and recognition for good performance and several locations through out the metroplex.

    Cons

    No cons that come to mind. Any concerns that have come up have been addressed by management in a efficient time frame.


  7. Helpful (5)

    "One of the best places to work in the car business - But it is still the car business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Experience Manager in Dallas, TX
    Current Employee - Sales Experience Manager in Dallas, TX
    Recommends
    Negative Outlook

    Pros

    For sales:
    -Ability to make a great income
    -Getting to work with a great product
    -Professional atmosphere when looking at the industry as a whole

    Cons

    For sales:
    - Still the car business, and i stress this. No matter how high end the product or how good the company name - this is still the car business. You are only as good as your last months earnings.
    - This is a sales job, the commissions you make are your only form of income. The pay structure is not what it should be. Selling a $200,000 car and making $1000 is not okay.
    -Porsche survey system is broken.
    - The gap between management and the rest of the staff. Your ideas, concerns and desires are not heard or truly listened to.
    - Working every Saturday and being pressured to work on your day off.

    Advice to Management

    Improve on your relations with your employees. Care about them on a personal level, this job is hard enough as it is working every Saturday and spending so much time away from your family. Cut the BS with the survey system and actually look at the issues. Improve your pay structure.


  8. Helpful (1)

    "service advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SERVICE ADVISOR in Dallas, TX
    Current Employee - SERVICE ADVISOR in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time

    Pros

    company cares about it's members and seeks to promote within

    Cons

    it is a commission job and pay plan is catered to the individual so don't expect all that much help from other co workers in the same situation.


  9. "Park Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Grapevine, TX
    Former Employee - Valet in Grapevine, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Park place treats the employees with amazing respect. The culture is unparalleled and the client relationships are excellent.

    Cons

    Might be hard to work your way up through the company. May take some time

    Advice to Management

    Motivate employees by giving them future opportunities at park place.


  10. "Client Care Center Manager"

    Star Star Star Star Star
    Current Employee - Call Center Manager in Lewisville, TX
    Current Employee - Call Center Manager in Lewisville, TX

    I have been working at Park Place Motorcars (More than a year)

    Pros

    Great focus on member engagement

    Cons

    The lurkers are watching. Shhhhhhh


  11. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Positive Outlook

    I worked at Park Place Motorcars full-time (More than a year)

    Pros

    Trying to implement a new One Touch sales process

    Cons

    Still have vestiges of old style back and forth price negotiation as a major pressure point

    Advice to Management

    practice actual training which values Customer first in all aspects of relationship


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