Park Place Motorcars Reviews | Glassdoor

Park Place Motorcars Reviews

Updated May 24, 2017
28 reviews

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Current Employees

4.2
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Ken Schnitzer Jr.
17 Ratings

28 Employee Reviews

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Pros
  • Good benefits and the people are very friendly (in 5 reviews)

  • its a great company that stands behind its employees (in 3 reviews)

Cons
  • When the cash flow is at a low for the techs no one is there to help you (in 3 reviews)

More Pros and Cons

  1. "Management doesn't care about its people only about making money"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    a job there are none

    Cons

    No raises, too far to drive


  2. Helpful (1)

    "Experts in excellence? Not so much...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time

    Pros

    -Good pedigree
    -Well organized
    -Focus on continuous improvement for the customer
    -Modern

    Cons

    -Poor commission structure
    -No room for advancement
    -Poor management
    -No concern for employee welfare

    Advice to Management

    Take a more human look at the way you pay employees and perhaps you will retain more of them. It is evident that the company care for its clients, but the treatment of employees is sub par.

  3. Helpful (5)

    "Experts in Creating Unnecessary Stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Leader- Technician in Dallas, TX
    Current Employee - Group Leader- Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Park Place Motorcars full-time

    Pros

    -Great facility
    -Clean building
    -Clean bathrooms
    -Pay check clears every Friday
    -Great awards banquet
    -people who care about their job and co-workers

    Cons

    -Unrealistic work expectation
    -Driven to meet Customer service numbers at all costs
    -Turnover rate is alarming
    -Hiring of inexperienced employees at extremely low pay
    -Pay reflects circumstances beyond what you can control
    -Management who is out of touch with reality
    -Overwelming and difficult workload/expectations
    -Under pay for commission jobs
    -Stressful work environment
    -No concern for employees children and families
    -Horrible and expensive benefit packages
    -"What have you done for me lately" feeling from management
    -Owner doesn't seem to care about his people who helped build his company anymore
    -Companies goals no longer seem to include long term employees

    Advice to Management

    Owner should pay more attention to what his management team is doing to exploit the goodwill of their subordinates. What once was great place to work has turned into a stressful and hostile pass the buck environment to avoid disiplinary actions. Management has created a feeling of learned helplessness in the employee's jobs to accompany their decline in pay.


  4. "Client Care Center Manager"

    StarStarStarStarStar
    Current Employee - Call Center Manager in Lewisville, TX
    Current Employee - Call Center Manager in Lewisville, TX

    I have been working at Park Place Motorcars (More than a year)

    Pros

    Great focus on member engagement

    Cons

    The lurkers are watching. Shhhhhhh


  5. Helpful (1)

    ""Experts in Excellence." The idea is right, The execution: A step above neolithic incompetency."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet/Greeter in Dallas, TX
    Current Employee - Valet/Greeter in Dallas, TX
    Approves of CEO

    Pros

    -Base pay is decent, but taxes and deductions eat it up quickly.

    -Good benefits, Incentives.

    -Often busy pace, There is always something to do.

    Cons

    -The hours and general scheduling if left alone can leave a lot to be desired, Often chewing up your whole day.

    -Promotion is seemingly possible, but unfortunately with as many deciding factors as there are in the automobile service, and sales industry, it is very easy to slip up and have that be the cause of getting passed over for a promotion or bonus.

    -The constant feeling of micromanagement is felt in just about everything that one as a Valet does. (The Greeters tell Valet's what to do, The Asst. Lead Valet tells Valet's what to do. The Lead Valet tells Valet's what to do, The Asst. Service Managers, or Service Advisors usually don't get involved, but their higher-ups, Service Managers will step in and tell Valet's what to do. Even the Service Director, and up on higher will tell Valet's what to do. )

     In short, there is almost as many management figures as there are Valet's, And at times it can be very disconcerting, and even irritating to go take care of a task and have 5 different levels of management ask/tell you about it.

    -The Asst. Service Managers at times can be lackadaisical in their response to a waiting client on the service drive.

    -As with any environment where there are many in the same position, there is the usual element of competitive smearing (Someone in your same position making you look bad in front of management or fellow peers), and gossip. Word gets to management quickly over any little quibble.

    Advice to Management

    -Allow one to take ownership over their work and perfect it.
    -Make promotion an even more attractive and attainable incentive, not just a carrot on a stick in front of the proverbial donkey.


  6. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Park Place Motorcars full-time

    Pros

    Good management in regard to the way employees are treated and good benefits for this type of company.

    Cons

    Major pay change, meaning cuts, while the amount of work required increased significantly.


  7. Helpful (5)

    "One of the best places to work in the car business - But it is still the car business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Experience Manager in Dallas, TX
    Current Employee - Sales Experience Manager in Dallas, TX
    Recommends
    Negative Outlook

    Pros

    For sales:
    -Ability to make a great income
    -Getting to work with a great product
    -Professional atmosphere when looking at the industry as a whole

    Cons

    For sales:
    - Still the car business, and i stress this. No matter how high end the product or how good the company name - this is still the car business. You are only as good as your last months earnings.
    - This is a sales job, the commissions you make are your only form of income. The pay structure is not what it should be. Selling a $200,000 car and making $1000 is not okay.
    -Porsche survey system is broken.
    - The gap between management and the rest of the staff. Your ideas, concerns and desires are not heard or truly listened to.
    - Working every Saturday and being pressured to work on your day off.

    Advice to Management

    Improve on your relations with your employees. Care about them on a personal level, this job is hard enough as it is working every Saturday and spending so much time away from your family. Cut the BS with the survey system and actually look at the issues. Improve your pay structure.

  8. "The industry is the issue!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Technician in Dallas, TX
    Current Employee - Automotive Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time (More than 3 years)

    Pros

    I work with some of the coolest cars in the world, the company cares about its employees and tries to show that with yearly events and quarterly get togethers.

    Cons

    As a Tech you are subject to the ups and downs of work flow which is never good for your wallet, and it only worsens as more and more dealerships are opened meaning customers do not need to go to you they can take a shorter drive. When the cash flow is at a low for the techs no one is there to help you. You just suffer with your check that could be 20% lower than you are use to.

    Advice to Management

    The technicians should be taken seriously not like a tool everyone uses to get what they need, ultimately the client comes first but if techs don`t have some kind of guarantee to fall on when times are rough it will leave a sour taste in there mouth and urge them to walk away from the industry completely


  9. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Plano, TX
    Current Employee - Sales Consultant in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Park Place Motorcars full-time (More than a year)

    Pros

    Good compensation,company morals, different than your typical auto dealership

    Cons

    Long hours, little room for upward mobility


  10. "Great Place to work, any position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun to work at, appreciates and respects members. Good work/ life balance for a car dealership

    Cons

    Too many levels of management. Hard to increase pay unless you move into manager position


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