Park Place Motorcars Reviews | Glassdoor

Park Place Motorcars Reviews

4 reviews

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2.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
(no image)
Ken Schnitzer Jr.
1 Rating

4 Employee Reviews

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  1. "Client Care Center Manager"

    Star Star Star Star Star
    Current Employee - Call Center Manager in Lewisville, TX
    Current Employee - Call Center Manager in Lewisville, TX

    I have been working at Park Place Motorcars (More than a year)

    Pros

    Great focus on member engagement

    Cons

    The lurkers are watching. Shhhhhhh


  2. Helpful (3)

    "Experts in Creating Unnecessary Stress"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Leader- Technician in Dallas, TX
    Current Employee - Group Leader- Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Park Place Motorcars full-time

    Pros

    -Great facility
    -Clean building
    -Clean bathrooms
    -Pay check clears every Friday
    -Great awards banquet
    -people who care about their job and co-workers

    Cons

    -Unrealistic work expectation
    -Driven to meet Customer service numbers at all costs
    -Turnover rate is alarming
    -Hiring of inexperienced employees at extremely low pay
    -Pay reflects circumstances beyond what you can control
    -Management who is out of touch with reality
    -Overwelming and difficult workload/expectations
    -Under pay for commission jobs
    -Stressful work environment
    -No concern for employees children and families
    -Horrible and expensive benefit packages
    -"What have you done for me lately" feeling from management
    -Owner doesn't seem to care about his people who helped build his company anymore
    -Companies goals no longer seem to include long term employees

    Advice to Management

    Owner should pay more attention to what his management team is doing to exploit the goodwill of their subordinates. What once was great place to work has turned into a stressful and hostile pass the buck environment to avoid disiplinary actions. Management has created a feeling of learned helplessness in the employee's jobs to accompany their decline in pay.


  3. Helpful (1)

    "Experts in excellence? Not so much...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Park Place Motorcars full-time

    Pros

    -Good pedigree
    -Well organized
    -Focus on continuous improvement for the customer
    -Modern

    Cons

    -Poor commission structure
    -No room for advancement
    -Poor management
    -No concern for employee welfare

    Advice to Management

    Take a more human look at the way you pay employees and perhaps you will retain more of them. It is evident that the company care for its clients, but the treatment of employees is sub par.


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  5. "Problems that need to be fixed"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Valet in Dallas, TX
    Former Employee - Valet in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    -Pays well
    -Can make friends in the work place

    Cons

    -The hours at Park Place are horrible and long
    -No good channels of promotion. Most people in upper management have either been there forever or are placed there from outside.
    -Can't take ownership of your own job and improve
    -Upper level employees can be condescending
    -Management either has no policies or does not follow them. If there is a problem no one knows the procedure for dealing with it and usually gets botched.
    -The car dealership world can bring about sketchy environments

    Advice to Management

    Put down policies and procedures so that everyone is on the same page and make sure you follow them.



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