Partners in Health Reviews | Glassdoor

Partners in Health Reviews

Updated August 23, 2017
40 reviews

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2.7
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Gary Gottlieb
9 Ratings

40 Employee Reviews

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Pros
Cons
  • Executive leadership treats its employees poorly, largely due to negligence investing in their own personnel and a general lack of transparency (in 3 reviews)

  • Even people in the leadership team have been turning over (some thankfully) (in 3 reviews)

More Pros and Cons

  1. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Partners in Health full-time

    Pros

    mission driven organization, social, people have good values

    Cons

    not enough transparency from leadership


  2. "Very bad environment in the Boston office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Partners in Health full-time (More than 3 years)

    Pros

    The mission to help the poor of many countries is strong and important to support. the vision of the founders is innovative and unique.
    good place to get an immersion in global health, but would be much better to get an opportunity in one of the country-based programs rather than in this US office.

    Cons

    CEO is unable to manage the toxic work environment in the expensive-to-lease Boston office. (The lease is convenient because its steps from his home so I guess its ok for him and the leadership team that it costs $25 to park for the day, when most of the employees are on minimum wage). "let them take the MBTA then!" Expensive prime real estate is at odds with mission to serve the worlds poorest people.

    The office environment is toxic to people of color, and to women. Women are called emotional. Most POC have been either harassed out of the office or fired over the last 2 years. There are currently only a small number of managers of color. But you can expect platitudes and false statements about diversity. A diversity and inclusion officer was hired and is a life-saver, kind, thoughtful, compassionate and knowledgeable, but was quickly dis-empowered so its hard for him to make any changes.

    HR is not competent in managing simple issues like withholding taxes for expatriate workers or in dealing with reports of conflict. And does not follow up on reports of racist behavior. Has been known to participate in name-calling.

    The medical directors office is chaotic and is routinely no-show for meetings, always late, double-booked, more interested in promoting herself in a movie than actually getting things done.

    The board is great at raising money, but don't get involved in the serious issues in management.

    Advice to Management

    Work on racism and sexism issues. Revitalize HR team. Set some expectations for executive leaders.

    Partners in Health Response

    Sep 18, 2017 – CFO

    Thanks very much for the honest feedback. As a woman in leadership at PIH, I'd like to try to help address these issues. Please come and talk to me.
    Ann Quandt

  3. "A place you want to like but struggle to..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Partners in Health part-time (Less than a year)

    Pros

    Who can argue with the PIH mission to serve the poor? To see health care as a human right? PIH is "the real thing" and has more than put its money where its mouth is. For this reason it attracts some of the brightest minds and committed folks I've ever run into.

    Cons

    Where to begin...poor upper management (despite being "pedigree"), lack of transparency, lack of ethnic, racial and sexual diversity, massive salary disparities between the ruling class and the worker bees, lack of understanding of country sites among the financial management team, bad (or unlucky?) financial planning, very little career trajectory opportunities. The list goes on.

    Advice to Management

    Forget what you learned in your corporate lives!


  4. Helpful (2)

    "Great Mission, Mixed Colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant
    Former Employee - Executive Assistant
    Negative Outlook

    I worked at Partners in Health full-time (More than a year)

    Pros

    - Mission is wonderful and a draw for many - particularly more junior - colleagues.
    - Certain colleagues are truly experts in their field (clinical, public health).
    - Big emphasis on cultivating talent from countries in which they work.
    - New office in Boston is very snazzy .
    - PIH is well respected within the global health work. Good opportunity for people early in their careers to gain field experience or experience at HQ.

    Cons

    - Management skills and efforts vary DRAMATICALLY. Some senior colleagues are wonderful, organized and great leaders. Many others are the opposite. I personally experienced harassment and witnessed cronyism coming from multiple men in more senior positions. I raised these issues, but HR capacity also differs dramatically between field offices and HQ.
    - Few opportunities for advancement, especially in the realm of policy and advocacy.
    - Lack of transparency with senior leadership. Leadership needs to have more women and more professional with field experience themselves.

    Advice to Management

    Demand accountability and results from leadership and management. Institute a rigorous and mandatory annual review process and act on allegations of harassment and poor performance.


  5. Helpful (2)

    "Disheartening"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Partners in Health full-time

    Pros

    The organization contains many kind, smart and compassionate people trying to do good. You also never know when an opportunity will pop up to do new and exciting things

    Cons

    Executive leadership treats its employees poorly, largely due to negligence investing in their own personnel and a general lack of transparency. The organization has strayed from its founding principles.

    Advice to Management

    Management needs to listen to its own employees. There are very few mechanisms for actual feedback, and the chief officers fail to outline strategy and vision in a way that gives its employees an understanding of future direction.


  6. "current employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Partners in Health full-time (More than 5 years)

    Pros

    commitment to the poor and vulnerable unequaled by other organizations

    Cons

    insufficient focus on managing people

    Advice to Management

    focus more on strengthening people management


  7. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Partners in Health full-time

    Pros

    Good work atmosphere, camaraderie and feeling of working toward a common goal.

    Cons

    Sense of separation from senior management.

  8. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent working environment, medium pay, long lunch breaks

    Cons

    Tight office, medium pay, long commute to office.


  9. Helpful (2)

    "Disorganization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend

    I have been working at Partners in Health full-time

    Pros

    The mission is noble and the fieldwork is a real service to developing nations. The people who work here mean well.

    Cons

    PIH has a very top down approach to management where decisions are made without consulting the staff who has to carry the projects through. There is a stark lack of foresight that leads to the staff scrambling to keep up with the seemingly arbitrary decisions handed down to them.

    Advice to Management

    Believe in your staff and trust that they know what they're doing when it comes to their day to day work.


  10. Helpful (1)

    "Great People & Mission, Poor Structure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Partners in Health (More than a year)

    Pros

    -amazing mission
    -fun and dedicated coworkers
    -great new office in Prudential Center
    -*depending on your manager as they vary widely in style* supportive supervisors that help navigate the PIH system and support career growth
    -opportunities to travel abroad

    Cons

    -unclear org structure with sister sites leads to confusion in programs & projects
    -no project management = no institutional memory = repeating flawed projects
    -planning time is not valued and therefore projects are rushed into haphazardly
    -no clear path for growth (depending on team)
    -very high turnover rate. the best people leave for grad school and better opportunities

    Advice to Management

    Sit down and decide on a concrete organizational plan of how Boston relates to the sites. The line between sister site and headquarters is danced around a lot and leads to frustration on both sides and worse outcomes for people in the field.


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