Party City Reviews | Glassdoor

Party City Reviews

Updated October 16, 2017
1,162 reviews

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1,162 Employee Reviews

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Pros
  • Worked at Party City for almost 6 years and lived through many hellish halloweens but overall it was a lot of fun to work here (in 34 reviews)

  • Fun environment, tasks are repetitive, but not necessarily boring (in 72 reviews)

Cons
  • Even tho I was paid above minimum wage, supervisors don't get paid extra (in 75 reviews)

  • low pay increase for hourly associates (in 62 reviews)

More Pros and Cons

  1. "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Party City part-time (Less than a year)

    Pros

    staff was fun to work with for the most part, interesting merchandise, good first time job, fun work environment.

    Cons

    I was told I would be assisting in the MERCHANDISING of a new store. This was not the case. I was building walls, assembling stock shelves and doing things I felt I was underqualified to do (I've worked retail and set up stores before but I was literally building the store which I am not qualified to do) so I toughed it out as long as I could but I felt it was severely mismanaged and not a good fit for me. There is only ever 1 manager in the store and one sales associate for a very large store. Totally understaffed.

    Advice to Management

    Be honest about the job duties involved and have at leas 4 employees in the store at once. Get better management.


  2. "Seasonal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Corpus Christi, TX
    Former Employee - Team Member in Corpus Christi, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Party City part-time

    Pros

    The job was simple and easy

    Cons

    A slow job it's hard to keep yourself busy

  3. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Euless, TX
    Current Employee - Operations Manager in Euless, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Party City full-time (More than 5 years)

    Pros

    The ONLY pro for working with party city is the employee discount.

    Cons

    Cons for management are, they work you long hours, usually about 10 1/2, with only one 30 minute lunch. Their expectations are unrealistic with the hours that they give you. The hours are so bad that management has to run a register in the morning on top of doing all of their other duties. They have never cared about customer service until recently and even then if you spend too much time helping a customer plan their party they get mad because you're spending to much time helping! They have unrealistic goals for what should be accomplished when, and cooperate has no idea what's going on in stores! They say a planogram should take 2 hours and in all reality it takes 4, and that's only helping customer a few times! They pay isn't that great either. Don't let them fool you with the dollar amount. You have work overtime to make it even worth your wild. Also don't ever get sick or have a family emergency, they will make you feel like absolute dog crap if you need to call out.

    Advice to Management

    This advice is more upper management and cooperate. Pay attention to your stores, a lot of gms come in at 4am and stay until 8pm just to try and get things done. Your goal are unrealistic. And don't keep somebody in an operations manager position and never have any plans to promote them, you're just wasting your time and their time.


  4. "Low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Chesterfield, MO
    Current Employee - Front End Supervisor in Chesterfield, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Party City part-time (More than 3 years)

    Pros

    Great people to work with. Flexible scheduling. Some members of management are very understanding and hate how corporate does things too.

    Cons

    Bad customers, horrible pay, more work to do than there are employee's to complete the work, management chooses favorites!!! Some managers can get away with sitting in the office on their phone while others work the floor and do what they're supposed to do. Other managers will be down your throat and hold your hand while you work on projects assigned .Good luck trying to move up in the company-- promotion increase provided is an insult to hard work.

    Advice to Management

    Stop choosing favorites, pay employee's better, corporate needs to back off with putting too much on managements plate. FIGURE IT OUT!!! People will stay if they feel appreciated and understood! Loading work onto people will only scare them away!!!!


  5. "No"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Costumers are generally great. The discount is good too.

    Cons

    Corporate doesn't care about is employees. Recently a bunch of changes were made and they're just harder on everyone. Always understaffed because we don't get hours. Pay sucks for what you see expected to do.

    Advice to Management

    Go somewhere else


  6. Helpful (1)

    "Overwhelming obstacles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, IL
    Former Employee - Anonymous Employee in Springfield, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Party City full-time (More than 10 years)

    Pros

    Customers were the best part of this job.

    Cons

    Chronically understaffed, even during peak hours on weekends. Management has been relegated to glorified cashiers because company keeps payroll hours so low.

    Advice to Management

    Find another position, you deserve better


  7. "Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Party City part-time

    Pros

    Fun working environment, Love working for Halloween season, Balloon department is my favorite,

    Cons

    Difficult customer base, minimum opportunities to advance

  8. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Fenton, MO
    Current Employee - Sales Representative in Fenton, MO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Party City part-time (More than a year)

    Pros

    Very easy
    Very friendly
    Good as a first time job
    Flexible

    Cons

    Management is very unorganized
    Hours given by cooperate are not enough
    Work for a year and get one 10 cent raise

    Advice to Management

    Give more opportunity for advancement and pay raises. Give more hours and distribute them evenly.


  9. "easy job for first timers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Party City part-time

    Pros

    easy work, positive work environment.

    Cons

    inconsistent hours or no hours at all.

    Advice to Management

    could be better if you gave employees set hours


  10. "Pretty cool job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Party City part-time

    Pros

    easy training, funny music, small discount, easy clean up.

    Cons

    Long lines and long response times from managers

    Advice to Management

    Listen to your employees more than just off of bias. New or not.


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