Party City Reviews in San Francisco, CA | Glassdoor

Party City San Francisco Reviews

4 reviews

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San Francisco, CA

1.0
StarStarStarStarStar
Recommend to a friend
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Party City CEO Jerry Rittenberg
Jerry Rittenberg
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4 Employee Reviews

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Pros
  • Worked at Party City for almost 6 years and lived through many hellish halloweens but overall it was a lot of fun to work here (in 34 reviews)

  • Fun environment, tasks are repetitive, but not necessarily boring (in 73 reviews)

Cons
  • Even tho I was paid above minimum wage, supervisors don't get paid extra (in 76 reviews)

  • low pay increase for hourly associates (in 64 reviews)

More Pros and Cons

  1. Helpful (6)

    "Worst Retail Company Ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager in San Francisco, CA
    Former Employee - District Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Party City full-time (Less than a year)

    Pros

    Benefits are ok
    30% discount on product that already has high margins
    Company makes, distributes own product
    Pay rate depending on what position you hold

    Cons

    *Leadership is awful, does not spend anytime focusing on people development within stores or the field. Actually talks down and belittles people on the sales floor
    *No Payroll Model or structure implemented for the store teams. Payroll is given on as needed basis to complete overdue tasks. (Throw a dart at the wall to see how many hours a store will get)
    *Workload is not realistic for the store teams with new tasks coming out daily. Time to complete each task is far greater than the staffing headcount or payroll hours allow.
    *Micromanaging at all levels. Field team focuses more on workload than the value of the associates that are trying to complete the work.
    *Huge Disconnect between corporate and the field. In most cases HR has no idea what is going on and does very little to support.
    *Technology is outdated
    *Policies and Procedures are from the 1980s with no innovation to update or change.
    *Company lacks forward thinking, innovative, strategic leaders who can identify with each of the markets.
    *Not compliant with State laws around hazmat, meal premiums, working off the clock or scheduling.
    *Just did a huge restructure to save money

    Advice to Management

    In a volatile retail environment it is imperative that changes happen from the top down. Focus should be on people development, placing great talent in strategic markets. Move away from leaders that can't influence, recognize, develop, innovate or belittle/yell at their teams.


  2. "Run if you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are nice, except executives.

    Cons

    No payroll to complete endless tasks. Upper management is clueless about what it takes to run a store and give conflicting direction on the hour.

    Advice to Management

    Get leadership that knows specialty retail in place.

  3. "Boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in San Francisco, CA
    Former Employee - Sales Associate in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook

    Pros

    None, none, none none, none.

    Cons

    Break room in the warehouse consisted of a TV tray, small fridge, microwave and two chairs. Had to get up on tall ladders to get overstock, narrow aisles and part-time hours, no benefits.

    Advice to Management

    Treat your employees with respect and give them a better break room. Don't worry about the rent and wanting to use the store for selling space only.


  4. "Clear out some upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in San Francisco, CA
    Current Employee - Management in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Party City full-time (More than 5 years)

    Pros

    I received excellent compensation and was able to earn a healthy bonus. Decent benefits and they have learned how to run a busy Halloween season.

    Cons

    Change in Upper Management has caused turmoil. Open hostility between vice president and regional people made things uncomfortable. Had a very hard time finding people who wanted to be promoted into this mess. They have also shifted towards having salaried employees do less supervisory work, something they've been successfully sued for in the past.

    Advice to Management

    Change your upper management people if you are not comfortable with them. Keep politics out of the stores


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