Parx Casino Player Service Representative Reviews | Glassdoor

Parx Casino Player Service Representative Reviews

Updated May 29, 2019

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Found 4 reviews

3.4
StarStarStarStarStar
44%
Recommend to a Friend
45%
Approve of CEO
Anthony Ricci
3 Ratings
  1. "Work on slot machines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Player Service Representative in Bensalem, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Parx Casino full-time for more than 3 years

    Pros

    Good pay and great coworkers

    Cons

    10 hour days are too often

    Advice to Management

    Less 10 hour days

    Parx Casino2019-01-29
  2. "Money is good but hours suck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Player Services Representative in Bensalem, PA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Parx Casino part-time for more than 3 years

    Pros

    the money is pretty good

    Cons

    the hours and days suck

    Parx Casino2019-05-29
  3. Helpful (1)

    "its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Player Service Representative in Bensalem, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Parx Casino full-time for more than 5 years

    Pros

    The new CEO is trying very hard to turn around the mistakes of the past, great job for young college students, easy work

    Cons

    No room for growth, must work holidays, must work weekends, no over time available, emotionally difficult to work with gamblers, over night employees do not get a differential.

    Parx Casino2013-10-23
  4. Helpful (5)

    "An Absolutely Despicable Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Player Service Representative in Bensalem, PA
    Doesn't Recommend
    Positive Outlook

    I worked at Parx Casino full-time for more than 3 years

    Pros

    Remarkable pay. I was able to save all of my checks in the bank and live solely off my tips. There's also room for advancement if you are popular enough (not based off of the merit of your work; strictly based off of your friendships in this department)

    Cons

    Kiss your family goodbye. You will not see them for the remainder of your employment. When I was hired, the VP of marketing said to me, "I didn't spend Christmas with my daughters; we opened presents on Christmas Eve because I was here on Christmas. If you don't think you can do that, don't take this position." Boy was she right. I spent both Thanksgiving and Christmas at Parx. I caution all older Pennsylvanians and...

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    Advice to Management

    The share holders need to come clear house. Everyone's credentials need to be looked at. It's absolutely crucial at the lower management level. Why would you allow nepotism at a company that handle millions of dollars per week? The only thing that keeps their money safe is a system of checks and balances but, if everyone "checking and balancing" is related...

    Parx Casino2012-07-06
Found 4 reviews