I have been working at Pasadena City College Police and Safety Services full-time (More than 10 years)
It's a good stepping stone for furthering oneself in that field.
Hopefully things have changed since then!
Advice to Management
Have front office staff more understanding, as your polices & procedures change, we are not familiar and get offended easily when a new Police/Safety person refutes requests formerly handled in a positive way with a smile from someone we know!!
Good training and hands on action
Need to deal with troublesome people more effectively
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