Passport Health Reviews | Glassdoor

Passport Health Reviews

Updated April 6, 2017
47 reviews

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Full-time Part-time

2.5
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Fran Lessans
16 Ratings

47 Employee Reviews

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Pros
  • Flexible hours and ability to work as your own manager (in 4 reviews)

  • The work environment is fast-paced and collaborative, with a strong team environment (in 4 reviews)

Cons
  • not enough clinical or patient care, no benefits (in 6 reviews)

  • No benefits, no pension, low pay, disorganized (in 4 reviews)

More Pros and Cons

  1. "Clinic Flu Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flu Clinic Nurse in Faribault, MN
    Former Employee - Flu Clinic Nurse in Faribault, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Passport Health part-time (Less than a year)

    Pros

    Very nice employees to work for. Well organized. Work independent. Enjoyed all the Flu Clinics I did. Contracted companies were all welcoming. I mostly like all the clients I gave flu shots because everyone had fun.

    Cons

    I would have like to work more hours.

    Advice to Management

    Thumbs up!!!!!


  2. "Call Center Falls Short Of Company Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Appointment Booking Representative in Scottsdale, AZ
    Former Employee - Appointment Booking Representative in Scottsdale, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Passport Health full-time (Less than a year)

    Pros

    Casual work atmosphere, catered lunches once a month, overtime accepted, decent insurance benefits, all other departments than call center run smoothly and with integrity

    Cons

    High turnover rate, employees constantly reminded they are replaceable, favoritism and politics a huge issue, new call center manager did not follow through with promises of a more employee friendly/welcoming call center, employees not valued and disciplined based on hear-say, low employee moral

    Advice to Management

    Follow through and employee recognition are of the most important qualities of management. Taking on supervisory role of multiple departments seemed to cause management to lose focus on original call center team. Stress is visible and felt in this company which falls negatively on other employees.


  3. Helpful (1)

    "More a "sales" job than a "nursing" job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN in San Diego, CA
    Former Employee - RN in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Passport Health part-time (More than 3 years)

    Pros

    Flexible hours!
    No doctors on-site!
    10% commission pay! Good opportunity to make $.
    Low-stress, interesting work!
    Generally good co-workers and bosses!
    Clean, modern office spaces in high-profile locations.

    Cons

    The focus is on selling vaccines and products - making money for the franchise owner.
    Patients are ambushed into a full hour appointment and often surprised they are paying to sit through an entire consult that's basically a sales pitch. Beware franchise owners trying to squeeze as many appointments into a day as possible and overloading nurses with too much responsibility. Most sites require RNs to "prescribe" medications (that are approved by an offsite provider before going to pharmacy) - this toes the line of scope of practice and carries a lot of liability most RNs aren't okay with taking on.

    Advice to Management

    Re-think the approach to prescribing - many RNs aren't comfortable making "prescriptions" based on standing orders. Don't try to force blood from a stone; there's only so much RNs can cram into one hour with a patient.


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  5. Helpful (1)

    "Probably not the best option"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Passport Health part-time (Less than a year)

    Pros

    Can be a fun atmosphere

    Cons

    There are a lot. Unprofessional and loosely managed, extremely low pay for what is expected, no benefits, rude and condescending behavior from those that have been there a little while.
    If you don't mind being treated poorly, talked down to, working with marginally trained individuals then this might work for you. Otherwise, steer clear of this place.

    Advice to Management

    It won't be considered so I won't bother. They are interested in making money no matter what. They won't let anything get in the way of that.


  6. Helpful (4)

    "Should have called the EEOC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Chandler, AZ
    Former Employee - Customer Service Representative in Chandler, AZ
    Doesn't Recommend

    I worked at Passport Health (More than 3 years)

    Pros

    It's Not worth mentioning really.

    Cons

    This company should be shut down. How management gets away with some of the actions they do, I'm surprised it hasn't been. The amount of nepotism is astounding and the way employees are shifted between positions and job duties makes absolutely no sense. "Human Resources" consist of one incapable individual and is basically a joke. Witnessed countless violations. Attrition is in the high 80%. Corners are cut in almost every aspect of the business. Not a professional establishment by any means. Do not apply here.


  7. Helpful (3)

    "RUN!!! PPH WEST IS A JOKE!! (SCOTTSDALE)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Sales Representative in Scottsdale, AZ
    Former Employee - Customer Sales Representative in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook

    Pros

    None. Not even one! Taking a dump in this place was a nightmare!

    Cons

    Management, leads, lies, deceptive practices, low pay and bonus, sophmoric staff and management. I could increase the list ad infinitum!

    Advice to Management

    They don't listen anyway. Poor training from Director all the way down to the lowly trainer.


  8. Helpful (2)

    "Insanity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Passport Health full-time

    Pros

    It's nice to work somewhere that helps the community...

    Cons

    Everything else. Gossip galore goes on here. The owner is nice but clueless that his employees are bullies.

    Advice to Management

    If you know that people that work for you can't be polite to their fellow employees and cause nothing but an unpleasant work environment, you might think about letting them go. Letting someone that fights, argues and is down right mean to several other people that work for you, is not okay.


  9. "Travel Nurse Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Rosa, CA
    Former Employee - Anonymous Employee in Santa Rosa, CA
    Recommends
    Positive Outlook

    I worked at Passport Health part-time (Less than a year)

    Pros

    Amazing management, flexible hours, work was fun and overall enjoyable.

    Cons

    It is a customer service style business, so if you do not like interacting with people a lot then it could be challenging.


  10. "Wonderful company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Passport Health part-time (More than 3 years)

    Pros

    I work for Passport Health Chicago/Wisconsin. The Medical director is a great person to work for. He is very human, and kind while still being business like. The Clinical director is a working manager. Energetic, fair, hard working. I am part time, my schedule is flexible, and if I have a work/ family conflict the response ALWAYS is "family first".

    The work environment is pleasant for a nurse. Lots of autonomy. Excellent opportunity to use critical thinking skills and take responsibility for decision making. One on one care of patients is amazing and gives the opportunity to really interact with patients as a nurse.

    It is a low stress environment.

    Cons

    The pay is not as high as a hospital. Lack of benefits for part time employees.

    Advice to Management

    Keep on doing what you are doing.


  11. "Worst experience of my life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cincinnati, OH
    Former Employee - Anonymous Employee in Cincinnati, OH

    Pros

    Pay was good and co-workers were great.

    Cons

    Nothing you ever do will be good enough nor will you or your opinion be valued.

    Advice to Management

    Stop micro-managing and value your employees for what they have to offer. Your way is not always the only way nor the best.


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