PatientPoint "upper management" Reviews | Glassdoor

PatientPoint Employee Reviews about "upper management"

Updated Jan 13, 2019

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3.9
74%
Recommend to a Friend
91%
Approve of CEO
PatientPoint CEO Mike Collette
Mike Collette
50 Ratings
Pros
  • "there is a good work environment and opportunity to grow as an employee(in 6 reviews)

  • "Great people who care a lot about the company(in 5 reviews)

Cons
  • "The general consensus is that upper management cant get on the same page(in 4 reviews)

  • "(in 3 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (2)

    "Healthcare Media Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at PatientPoint full-time

    Pros

    They will literally hire anyone

    Cons

    HIGH TURNOVER. Constantly hiring & firing reps. The ones they don't fire, they run off. Reps are told to do business THIS way one day and THAT way the next. Theirs little consistency or stability, which includes the comp plan as well. The general consensus is that upper management cant get on the same page. The LR location has ZERO female leadership. Best of luck coming from an outside sales position because MICROMANAGING is a huge part of this companies culture.

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    PatientPoint2019-01-14
  2. Helpful (3)

    "Company that is lacking the tools needed for longterm growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthcare Media Specialist in Brentwood, TN
    Doesn't Recommend
    Negative Outlook

    I worked at PatientPoint full-time for more than 3 years

    Pros

    This company had many Pro's when it came in to acquire the smaller company I worked for (MedCenterDisplay). The only pros remaining would be a very close and tight knit sales team that works great together.

    Cons

    The cons begin and end with upper management and it trickles down from there. I really question the long term plan of this company when there seems to be more focus on what competitors are doing and not what is being down in house. Sales people are being asked to sell a product that has no long term value and is being backed with ZERO customer service. Those renaming customers are only angry at the lack of customer service given. Sales people are asked to sell, move on, and trust the company will service those customers. If you don't like being in a call center environment where you are not trusted to handle information pertinent to your process then this job is for you!

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    PatientPoint2017-10-02
  3. Helpful (3)

    "Great local culture, dysfunctional senior leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at PatientPoint full-time for more than 3 years

    Pros

    Company has a great benefit package, but healthcare costs have been increasing. Pay for most positions is fair to above average, and is very good for some positions. Work environments tend to be enjoyable and tend to be somewhat relaxed (depending on supervisor). The majority of management tend to be heavily focused on the end result and as long as you are meeting your targets you will be fine. Company offers a good product and genuinely seems like they value the employees. Overall, was a very good place to work.

    Cons

    Questionable upper management & senior leadership- company has gone through multiple reorganizations over the last several years and all have included layoffs. Hint- if you lead a company through multiple layoffs in the course of a few years, perhaps you should look at the job senior management is doing. Could be a great place for a career, but have to question the financial performance and handling of the company. Also, the company seems to be a bit top heavy with managers, and should look at increasing the lower levels of the organization.

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    PatientPoint2015-06-05
  4. Helpful (1)

    "Big aspirations but can't deliver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I have been working at PatientPoint full-time for more than a year

    Pros

    People are great, products make sense

    Cons

    Low pay for the industry. They can't deliver on the expectations that they promised to upper management. Layoffs already, more likely to follow.

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    PatientPoint2014-08-27

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