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Patten Cat Reviews

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2.6
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Garrett Patten
6 Ratings

16 Employee Reviews

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  1. Helpful (1)

    "Service supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Supervisor in Elmhurst, IL
    Former Employee - Service Supervisor in Elmhurst, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Patten Cat full-time (More than a year)

    Pros

    Great team, if you have an interest in the industry of diesel power and inovation, this place is a wealth of knowledge. Great work hours, good life work balance.

    Cons

    Technicians are completely underrated, supervisors don't have power to supervise as they get office bound so you can't improve field ops if you can't monitor low performers!
    No one does safety audits on field techs, should hire corporate consultant, promotion from within should never be in same departments causes power struggles, listen to the opinions of the workers it counts, and pay for the work you want done "if you pay peanuts you get monkeys"

    Advice to Management

    Pay attention to those incharge, high turnover is not because people want to leave!!! People leave management.


  2. "Probably the best company in the industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elmhurst, IL
    Former Employee - Anonymous Employee in Elmhurst, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Patten Cat full-time (More than 3 years)

    Pros

    The product offering is strong. The best in the industry for the most part.The pay is pretty good for most jobs. Benefits aren't going to wow you, but they're acceptable. What division you're in will determine how good your teammates are, but most are really good. There are a few good managers.

    Cons

    The company believes that everyone is replaceable. This lack of respect is displayed in the actions taken by upper management. Then middle management passes the blame to employees who just leave.

    Advice to Management

    You need to hire a consultant for your company culture, sales, and operations.You have no idea what you're doing and it will cost you as your competitors improve.

  3. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment and best teammates in Chicagoland.

    Cons

    Tied to the economy. When it's up, it's good. When it's down...


  4. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elmhurst, IL
    Current Employee - Anonymous Employee in Elmhurst, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Patten Cat (Less than a year)

    Pros

    Patten is competitive in the Chicagoland area with benefits and pay. The leadership team recognizes that the status quo is not acceptable and making change to make Patten a better place

    Cons

    continue the path you are on and there won't be any "cons"

    Advice to Management

    continue making the changes. It is going in the right direction.


  5. Helpful (1)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grayslake, IL
    Former Employee - Anonymous Employee in Grayslake, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Patten Cat full-time (More than a year)

    Pros

    Some of thje best colleagues I have ever worked with.

    Cons

    Management seems to be disengaged.


  6. "Bad environment to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Elmhurst, IL
    Former Employee - Manager in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good hard working people whom want to make the company successful. Strong brand that the market respects.

    Cons

    The upper management have no knowledge of the market, employee needs, and most importantly what the customers want. They are a group that blames and point fingers but never take any responsibility for themselves. They are ruthless to the point you can't trust them with has led to the erosion of the company.

    Advice to Management

    Grow up and take ownership of what is going on. You had a solid team and most of them left. Learn the business and things will slowly improve at the company. Lastly, start taking ownership of what goes on and stop blaming others. start being leaders and you may gain back respect of the employees, Cat and the customers.


  7. "Sink or Swim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elmhurst, IL
    Former Employee - Anonymous Employee in Elmhurst, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Patten Cat full-time (More than 5 years)

    Pros

    Opportunity to learn about engines and electric power, if you choose to learn. Work with some great technicians. 401k. Holiday Pay.

    Cons

    Place has gone downhill since the recent VP change, anyone with talent who is employable has left. Few of the new engine guys are good, about it.
    *Managers need to get out of their own way, micro management runs rampant, then poor follow up from management (ie emails sit for days), would be good for managers to learn and understand the jobs of everyone from top to bottom.
    *Managers make decisions with little knowledge of what processes are currently in place.
    *Managers set the boundaries and guidelines, then change their ideas and contradict themselves depending on which way the wind blows, then call you an idiot.
    *Its sink or swim here, they show you how do something once, then figure it out.
    *Managers crave being "the smartest one in the room".
    *Managers recruit "Yes people" for sales who have little knowledge and dump all the work and responsibility on inside staff.
    *Training?

    Advice to Management

    If you have a problem with employee, spend more time with them to understand how their process can be improved, give leadership. The current norm is you write someone off and ignore them if you don't like them. Talk to your employees, ask them what can be done to make them more productive (servant leadership).

  8. Helpful (2)

    "Thanks for the wasted year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Supervisor in Elmhurst, IL
    Former Employee - Service Supervisor in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Patten Cat (More than a year)

    Pros

    Team members at lower levels can empathize and support efforts to get the job done.
    TOP management (C-Suite) and some promising leaders have great heads on their shoulders.

    Cons

    >Management is recruited from within due to turnover and time of employment and as a result vastly unqualified to lead
    >College Degree is seen as a negative trait
    >Veteran Status seen as a negative trait
    >Turnover is high so nobody knows what they are doing
    >Little to no training - sink or swim environment where most people just get fed up and leave
    >Human resources will report back to your management if you go to them for help and then they will then gang up on you
    >No upward movement unless you stay for 10+ years (but who would want to stay?)
    >I was getting paid $60k for a job that pays $80k elsewhere. but I didn't find out until after I started
    >11 Days Paid Time off a year to start out
    >ENTIRE Bonus/Incentive Team Based Unless you're in sales.
    >Outdated computer Software/Hardware
    >Work Work Balance - Overworked for less pay than other comparable positions.
    >Customers can Dehumanize office personnel and management doesn't back the employees up.
    >High performance teams/individuals frowned upon and motivation squashed.

    Advice to Management

    Pick ANY management book, read it, watch your teams and managers, they'll be doing the opposite of that book. Fire them, get managers who are inspiring leaders that can train others and inspire growth of the employees. Then you'll have employees ready to manage and lead when the time comes. 12-15 years working at Patten does not a leader make.


  9. "Field Sales Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Elmhurst, IL
    Current Employee - Anonymous Employee in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook

    Pros

    CATERPILLAR quality product globally recognized

    Cons

    salary decreased every year due to management selfish motives. Management lacked education and ability to make wise decisions.

    Advice to Management

    hire sales professionals


  10. "Equipment Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Former Employee - Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    New team synergy, initially great experience. Felt I my experience was

    Cons

    New team did not last long. Still too many old phonies that ruin the moral of most. Too many cooks in the kitchen. Old regime still can't let the new create and prosper.

    Advice to Management

    Pay attention to those you believe are your top producers, they are not!!!!!!!!!!!!


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