Patten Cat Reviews | Glassdoor

Patten Cat Reviews

Updated October 4, 2016
15 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Garrett Patten
4 Ratings

15 Employee Reviews

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  1. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment and best teammates in Chicagoland.

    Cons

    Tied to the economy. When it's up, it's good. When it's down...


  2. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elmhurst, IL
    Current Employee - Anonymous Employee in Elmhurst, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Patten Cat (Less than a year)

    Pros

    Patten is competitive in the Chicagoland area with benefits and pay. The leadership team recognizes that the status quo is not acceptable and making change to make Patten a better place

    Cons

    continue the path you are on and there won't be any "cons"

    Advice to Management

    continue making the changes. It is going in the right direction.


  3. Helpful (1)

    "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Grayslake, IL
    Former Employee - Anonymous Employee in Grayslake, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Patten Cat full-time (More than a year)

    Pros

    Some of thje best colleagues I have ever worked with.

    Cons

    Management seems to be disengaged.


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  5. "Bad environment to work in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Elmhurst, IL
    Former Employee - Manager in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good hard working people whom want to make the company successful. Strong brand that the market respects.

    Cons

    The upper management have no knowledge of the market, employee needs, and most importantly what the customers want. They are a group that blames and point fingers but never take any responsibility for themselves. They are ruthless to the point you can't trust them with has led to the erosion of the company.

    Advice to Management

    Grow up and take ownership of what is going on. You had a solid team and most of them left. Learn the business and things will slowly improve at the company. Lastly, start taking ownership of what goes on and stop blaming others. start being leaders and you may gain back respect of the employees, Cat and the customers.


  6. "Sink or Swim"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elmhurst, IL
    Former Employee - Anonymous Employee in Elmhurst, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Patten Cat full-time (More than 5 years)

    Pros

    Opportunity to learn about engines and electric power, if you choose to learn. Work with some great technicians. 401k. Holiday Pay.

    Cons

    Place has gone downhill since the recent VP change, anyone with talent who is employable has left. Few of the new engine guys are good, about it.
    *Managers need to get out of their own way, micro management runs rampant, then poor follow up from management (ie emails sit for days), would be good for managers to learn and understand the jobs of everyone from top to bottom.
    *Managers make decisions with little knowledge of what processes are currently in place.
    *Managers set the boundaries and guidelines, then change their ideas and contradict themselves depending on which way the wind blows, then call you an idiot.
    *Its sink or swim here, they show you how do something once, then figure it out.
    *Managers crave being "the smartest one in the room".
    *Managers recruit "Yes people" for sales who have little knowledge and dump all the work and responsibility on inside staff.
    *Training?

    Advice to Management

    If you have a problem with employee, spend more time with them to understand how their process can be improved, give leadership. The current norm is you write someone off and ignore them if you don't like them. Talk to your employees, ask them what can be done to make them more productive (servant leadership).


  7. Helpful (1)

    "Thanks for the wasted year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Supervisor in Elmhurst, IL
    Former Employee - Service Supervisor in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Patten Cat (More than a year)

    Pros

    Team members at lower levels can empathize and support efforts to get the job done.
    TOP management (C-Suite) and some promising leaders have great heads on their shoulders.

    Cons

    >Management is recruited from within due to turnover and time of employment and as a result vastly unqualified to lead
    >College Degree is seen as a negative trait
    >Veteran Status seen as a negative trait
    >Turnover is high so nobody knows what they are doing
    >Little to no training - sink or swim environment where most people just get fed up and leave
    >Human resources will report back to your management if you go to them for help and then they will then gang up on you
    >No upward movement unless you stay for 10+ years (but who would want to stay?)
    >I was getting paid $60k for a job that pays $80k elsewhere. but I didn't find out until after I started
    >11 Days Paid Time off a year to start out
    >ENTIRE Bonus/Incentive Team Based Unless you're in sales.
    >Outdated computer Software/Hardware
    >Work Work Balance - Overworked for less pay than other comparable positions.
    >Customers can Dehumanize office personnel and management doesn't back the employees up.
    >High performance teams/individuals frowned upon and motivation squashed.

    Advice to Management

    Pick ANY management book, read it, watch your teams and managers, they'll be doing the opposite of that book. Fire them, get managers who are inspiring leaders that can train others and inspire growth of the employees. Then you'll have employees ready to manage and lead when the time comes. 12-15 years working at Patten does not a leader make.


  8. "Really bad company being propped up by great brand"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elmhurst, IL
    Current Employee - Anonymous Employee in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Patten Cat full-time

    Pros

    You get a chance to get a lot of valuable experience with a valuable brand that looks great on a resume.

    Cons

    Pay is bad, hours are bad, morale is bad, office is old and in bad shape, product is technical but no one is trained on it, managers don't know anything about the product.

    Advice to Management

    When work isn't getting done, hire more people. Don't demand more work from people who are already overworked. Pay to keep good people. Don't hire mid-level managers with no technical knowledge and/or poor communication skills.


  9. "Field Sales Engineer"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Elmhurst, IL
    Current Employee - Anonymous Employee in Elmhurst, IL
    Doesn't Recommend
    Negative Outlook

    Pros

    CATERPILLAR quality product globally recognized

    Cons

    salary decreased every year due to management selfish motives. Management lacked education and ability to make wise decisions.

    Advice to Management

    hire sales professionals


  10. "Equipment Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Former Employee - Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    New team synergy, initially great experience. Felt I my experience was

    Cons

    New team did not last long. Still too many old phonies that ruin the moral of most. Too many cooks in the kitchen. Old regime still can't let the new create and prosper.

    Advice to Management

    Pay attention to those you believe are your top producers, they are not!!!!!!!!!!!!


  11. "power service department employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elmhurst, IL
    Former Employee - Anonymous Employee in Elmhurst, IL
    Recommends
    Negative Outlook

    I worked at Patten Cat full-time (More than 8 years)

    Pros

    b benefits and holidays are reasonable

    Cons

    raises almost nonexistent -some areas better to work in than others

    Advice to Management

    eliminate red headed step child departments. when discharging employees without major cause - treat them as you would expect in return - at least 2 weeks notice



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