Patterson Companies Reviews | Glassdoor

Patterson Companies Reviews

Updated February 6, 2017
89 reviews

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Full-time Part-time

3.1
Star Star Star Star Star
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Patterson Companies President, CEO, and Director Scott P. Anderson
Scott P. Anderson
48 Ratings

89 Employee Reviews

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Pros
  • Depending on management but there is often flexibility and good work/life balance (in 6 reviews)

  • great benefits-- PTO, VTO, bonuses, fun, teambuilding activities, sitewide parties, etc (in 4 reviews)

Cons
  • Long-term employees pride themselves on not taking vacations, coming into the office during snowstorms rather than working from home (in 3 reviews)

  • This company is boys club law breaking company (in 4 reviews)

More Pros and Cons

  1. "Years of employment doing what love.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Desk in Valencia, CA
    Former Employee - Service Desk in Valencia, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Patterson Companies full-time (More than 10 years)

    Pros

    Outstanding Benefits, Dental offices provide you w/job opportunities if you ever leave the company, get experience in dentistry.

    Cons

    Cost of leaving rises, All Insurances costs rise Job duties added to you..etc....No Raise in 4 years but Management gave themselves a raise 😠 every year.

    Advice to Management

    Before Management gives themselves raises, golf tournaments, lavish trips, sales representatives included, PLEASE give the above material things up, go hands on only doing the job of either a Customer Service Rep, Scheduler or a Technician for no less than 2mos consecutive days every year for 4yrs at that Dept pay, hours & during the industries bestest time of year. Then just MAYBE it will help you all understand that your job & salaries are because of the employee that actually sits there everyday & keeps the customers happy & buying. Bonuses, company picnics w/invited family members & company holiday dinners w/invited spouses all don't happen anymore because of selfish deep pockets. The 2 words that are a rarity in the dental industries is, "Thank You." Not to just the customers but to those of us that have the personal relationships w/the customers that in the end pay all of our salaries. Keep Smiling!!


  2. Helpful (1)

    "Decent company that is going backwards"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Patterson Companies full-time

    Pros

    A lot of people really care and are invested in the company. Depending on management but there is often flexibility and good work/life balance.

    Cons

    Benefits are ok but not great. Pay is pretty low in the industry. Too many people who have only worked at Patterson or have been here too long, aversion to outside thinking. Not a lot of opportunity.

    Advice to Management

    Hire some new blood and look for employees who are getting it done. Don't be afraid to take a leap and be more forward thinking, less reactive.


  3. Helpful (2)

    "Culture Clashes as Company Adapts to New World"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mendota Heights, MN
    Current Employee - Anonymous Employee in Mendota Heights, MN
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Patterson Companies full-time

    Pros

    • Relaxed atmosphere.
    • $3 lunches at Corp Office.
    • Fitness center at corp office.
    • Co-workers supportive of life events (ie. parties for birthdays, weddings, kids).
    • New talent is receptive to change, and has been a breath of fresh air.

    Cons

    • Stubborn, Old-School, Boys Club Management.
    • No maternity leave policy. Women are forced to use short term disability, meaning they receive 70% of their salary for 6 weeks. Unacceptable for a large company in 2017.
    • No paternity leave policy.
    • Many people talk behind others back when they decide to work from home. Bitterness from long-term employees exists.
    • Long-term employees pride themselves on not taking vacations, coming into the office during snowstorms rather than working from home.
    • Misiak, Guggenheim, and Anderson continue to receive millions each year as competitors pass them by. Patterson stock is trailing the Dow by 24% and Henry Schein’s by 100% over the past 5 years as of January 2017.
    • Salary for corp employees is consistently 10-15k less than market value. 2-3% annual raise is standard without consideration to individual performance.
    • Manufacturing 1920’s work attitude is heavily present here (time spent at your desk is more valued more than actual productivity).
    • Some people very resistant to change in the Corp office.
    • No 401k matching. Employee stock purchase plan requires you to remain with company for 6 years to be vested.

    Advice to Management

    To the board of directors - Time to think about shaking things up at the top. Scott and Dental leadership have missed many market opportunities while continuing an old white conservative salesman culture. It's time to become more inclusive and representative of the markets you wish to serve.


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  5. "n/a"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounts Payable in Eagan, MN
    Former Employee - Accounts Payable in Eagan, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Patterson Companies full-time (More than a year)

    Pros

    I enjoyed my co-workers on my team.

    Cons

    Severe workload overload, insufficient training

    Advice to Management

    n/a


  6. Helpful (1)

    "Changing as a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Paul, MN
    Former Employee - Anonymous Employee in Saint Paul, MN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Patterson Companies full-time (More than a year)

    Pros

    If you fit the culture, there are multiple options for development and achievements. Company is slowly changing, bringing in new people, ideas and opportunities.

    Cons

    Needs a lot of work to improve processes, systems. Sales drives the organization. Lack of strategic planning and execution strengthens competition's positions.

    Advice to Management

    Develop your in-house talent before you look outside.


  7. Helpful (1)

    "PDT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Patterson Companies full-time

    Pros

    great benefits-- PTO, VTO, bonuses, fun, teambuilding activities, sitewide parties, etc.

    Cons

    Poor people management, corporate feel


  8. Helpful (1)

    "supervisor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Patterson Companies full-time

    Pros

    fun working environment for employees

    Cons

    long hours, short staffed at times


  9. Helpful (3)

    "I have been very disappointed working here."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Not many 'pros' come to mind
    Flexible schedule
    Great benefits and casual dress code
    Fun team

    Cons

    Management is deceptive. They tell you what they think you want to hear. They hire for one position and then switch it to something completely different. Most departments work mandatory Saturdays (they will deny this in the interview). Honest communication is lacking. Raises and promotions are almost nonexistent. Management shows visible favortism. Directors try to use intimidation to get results.


  10. Helpful (5)

    "Mixed bag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lino Lakes, MN
    Current Employee - Anonymous Employee in Lino Lakes, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Patterson Companies full-time (More than a year)

    Pros

    Good pay. A self starter will do well at Patterson. Some managers are good at knowing what is going on and giving guidance. Others leave you completely alone and expect you to figure it out. Really good employees will figure it out - but don't necessarily enjoy not receiving feed back.

    Cons

    The company seems to behave still as if it is a small, privately owned company rather than a publicly traded one. There is a communications breakdown between several departments which lead to duplicate work or rework as full information hasn't been shared.

    Advice to Management

    Get teams together to work out their communication issues and hold people accountable for not communicating information that effects other departments.


  11. Helpful (8)

    "Want to grow at this company? You CAN'T be good at your job then!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Patterson Companies full-time (More than 3 years)

    Pros

    Flexible work environment. Opportunities to work remote and flex your schedule, should your manager approve. There isn't fair treatment because there aren't any set policies; it's all determined by how much your manager and director like you.

    Cons

    If you have any hopes to grow your career, you cannot do it at Patterson unless you're not very good at your job. If you're good at your job you will be held back because you're "too valuable in your current role". Mediocre talent gets promoted to leadership roles, so you can imagine what "leadership" is like around Patterson. It's almost non-existent. If you have any desire to grow as a person or in your career, go somewhere else!

    They pay is also ridiculous. The turnover is terrible because they're constantly letting the more valuable people go for younger, cheaper college grads.

    The values and vision are a joke. Just something abstract for leadership to preach, but they're not followed. Example: Innovation. Patterson executes: you cannot change the world by trying to be like everyone else!! Stop following what your competitors are doing and BE innovative!

    Advice to Management

    It's hopeless. Management doesn't listen anyway, so most people have given up trying.



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