Pay-O-Matic Corp Reviews | Glassdoor

Pay-O-Matic Corp Reviews

Updated August 14, 2017
39 reviews

Filter

Filter

Full-timePart-time

2.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Pay-O-Matic Corp Chief Executive Officer and President Jay Guskind
Jay Guskind
4 Ratings

39 Employee Reviews

Sort: PopularRatingDate

  1. "Service Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pay-O-Matic Corp part-time

    Pros

    It was a through week long training before going to your home site

    Cons

    High stress not to make errors

    Pay-O-Matic Corp Response

    Aug 21, 2017 – CMO/Head of Retail Operations

    Thank you for taking the time to write a review. We appreciate your comments, and we value your contributions to the success of your store.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Pay-O-Matic Corp full-time (More than 10 years)

    Pros

    I learned at lot is a good place to work.

    Cons

    The management stinks there are no communication. H.R. Is running by three family member so we have no one to complain.

    Advice to Management

    They should be more out to visit stores so they can see what is going on.

    Pay-O-Matic Corp Response

    Aug 3, 2017 – CMO/Head of Retail Operations

    We thank you for taking the time to write a review. All of us at Pay-O-Matic salute your years of service and your contributions to the success of your store. We will forward your comments to the... More

  3. Helpful (1)

    "A lot of repetition is involved and a lot of patience is required."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pay-O-Matic Corp full-time (More than 3 years)

    Pros

    Well established employees get treated fairly, As is pertains to scheduling. Laid back environment if you are attentive and adequate at your job.

    Cons

    The pay is horrendous and inappropriate. Which is why HR might find employee retention to be a challenge.. Incoming staff should NOT get higher starting wages than established and experienced staff.

    Advice to Management

    Work on employee retention. And have an annual wage increase system in place for staff that performs well. Then perhaps staff would not have to get recycled after every couple of months. Which in turn, would assist our customers with better and more experienced customer service.

    Pay-O-Matic Corp Response

    Aug 3, 2017 – CMO/Head of Retail Operations

    Thank you for taking the time to submit a review; we appreciate your valuable contributions to the success of your store team. We continually review our programs and policies in order to improve the... More


  4. "cashier"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    none at all. bad company

    Cons

    bad pay. literally BAD BAD

    Pay-O-Matic Corp Response

    Aug 3, 2017 – CMO/Head of Retail Operations

    Thank you for taking the time to write a review. We want to deliver a positive experience for all our team members, and we’re disappointed that Pay-O-Matic was not able to meet your expectations as... More


  5. "50/50"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pay-O-Matic Corp full-time (More than 3 years)

    Pros

    Family company values not yet vanished

    Cons

    Management changes in direction often confusing and inefficient

    Advice to Management

    Set a course and stick to it

    Pay-O-Matic Corp Response

    Mar 27, 2017 – CMO/Head of Retail Operations

    Thank you for taking the time to write a review. We appreciate your comments, and we value your contributions to the success of your store.


  6. Helpful (1)

    "Csr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Brooklyn, NY
    Current Employee - Customer Service Representative in Brooklyn, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pay-O-Matic Corp full-time (Less than a year)

    Pros

    Hours, Over time , Understand management Plus great benefits medical dental vision

    Cons

    Trainings in The Bronx and it is pretty simple just alot of repetition
    mainly females apply but men are hired
    managers dont care bout your time really
    switch from store to store when you start

    Advice to Management

    Have dedicated floaters to go to last minute stores instead of calling your worker 40 minutes before shift and say hey i know you were going to Point B but go to C instead

    Pay-O-Matic Corp Response

    Feb 27, 2017 – CMO/Head of Retail Operations

    We thank you for taking the time to submit a review. We appreciate your contributions to the success of your store team. We continually review our programs and policies with the goal of improving the... More


  7. Helpful (1)

    "service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Associate in Bronx, NY
    Current Employee - Service Associate in Bronx, NY
    Recommends
    Positive Outlook

    I have been working at Pay-O-Matic Corp full-time (More than a year)

    Pros

    Family-like culture Flexible schedule. Good work/life balance. I had my baby then find a shift for me to get to the babysitter then come to work. Good place to work even when I was a student because I got to work weekends and some evening shifts while not at school. I got more hours when school was out of session. I learn a lot at Payomatic. I learn how to do all type of transactions from cashing check, West Union, Debit Card, helping customer pay all types of bills, communicate with people more. Chance for advancement based on performance. I remember in training class, they mention almost all promotion to branch manager happens from within. I see a few of my colleges got promoted. Also looking to apply for a branch manager position. Good medical, they cover my hospital bill when I had the baby.

    Cons

    It wasn’t so much downtime in my branch. The first week of the month is very very busy it does get a little hectic but for most part is good to go. Customers are sometimes very rude. Long hours, but flexible.

    Advice to Management

    Make sure all managers at all locations enforce all company expectations at all times. I work at 5 or 6 stores since in the company and every store do things differently. It is confusing sometimes.

    Pay-O-Matic Corp Response

    Mar 30, 2017 – CMO/Head of Retail Operations

    Thank you very much for taking time out of your day to write a review. We’re very pleased you enjoy working at Pay-O-Matic, and we appreciate your valuable contributions to the success of your store.

  8. Helpful (1)

    "Life as a teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Bronx, NY
    Current Employee - Teller in Bronx, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pay-O-Matic Corp full-time (More than a year)

    Pros

    Great future bank experience
    Fast paced
    Money handling

    Cons

    Lack of Safety
    Poor management skills
    Poorly trained tellers
    Out of date computer systems
    To many tasks for one person to handle

    Advice to Management

    Retrain tellers and managers every 3-6 months to make sure they no what to do . Enforce the rules better ! Hire well qualified managers to run stores. Be more Sturn with employees about lateness and absences and issue penalties

    Pay-O-Matic Corp Response

    Mar 23, 2017 – CMO/Head of Retail Operations

    Thank you for taking the time to submit a review, and thank you for your valuable contributions to the success of your store team. We continually review our programs and policies in order to improve... More


  9. "Don't do it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Syosset, NY
    Current Employee - Anonymous Employee in Syosset, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pay-O-Matic Corp full-time

    Pros

    There is parking and free snacks

    Cons

    Poorly managed, no leadership, high turnover, old systems

    Advice to Management

    Update the systems and give the employees the tools to be able to do their job proficiently

    Pay-O-Matic Corp Response

    Feb 27, 2017 – CMO/Head of Retail Operations

    Thank you for taking the time to submit a review. We appreciate your comments and will be sure to forward them to the appropriate executive. Pay-O-Matic is committed to providing a positive employee... More


  10. "Bad company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in New York, NY
    Former Employee - Teller in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pay-O-Matic Corp full-time (Less than a year)

    Pros

    Lots of down time. Perfect for people in school. Good skills learned if you want to move onto a bank or anything with financial.

    Cons

    Management staff do not care about your life outside the company. Corporate / in office workers are racist, have an attitude and doesn't want to work. If you make one mistake you are crucified. No room for advancement or growth. Multiple stores are closing due to the fact everyone is now doing direct deposit. Collects all sorts of unnecessary customer information and everyone that works there has access to your personal information. This company likes to pick on innocent employees and accuse them of theft when that wasn't the case. I had a friend who worked here and was accused of stealing, he spent 3 days in prison only to find out he wasn't guilty. I would never work for this company ever again.

    Advice to Management

    Hire people with English as a first language. Stop promoting people with English as a second language.

    Pay-O-Matic Corp Response

    Feb 27, 2017 – CMO/Head of Retail Operations

    We appreciate your taking the time to write a review. We value your comments, and we’re disappointed that Pay-O-Matic was not able to meet your expectations as an employer.


Showing 39 of 39 reviews
Reset Filters