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PayPal

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PayPal

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PayPal Reviews

Updated Jun 1, 2023

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Found 6,876 of over 8K reviews
4.0
75% Recommend to a Friend
PayPal President and CEO  Dan Schulman
79% Approve of CEO

Found 6,684 of over 8K reviews

4.0
75%
Recommend to a Friend
79%
Approve of CEO
PayPal President and CEO  Dan Schulman
Dan Schulman
3,337 Ratings

What people are saying about PayPal

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of PayPal and is not affected by filters.

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  1. 5.0
    Former Employee, more than 3 years
    Featured Review

    Best company I’ve worked for

    Nov 30, 2022 - Head of Small Business in Sydney
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can’t describe how great it was to work for PayPal. Best company I’ve worked for to date.

    Cons

    I honestly can’t think of any negatives.

    Be the first to find this review helpful
  2. 5.0
    Former Employee

    Great place to work

    Apr 2, 2023 - Payment Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, great training, friendly culture

    Cons

    Bureaucratic, sometimes poor communication between departments.

    Be the first to find this review helpful
  3. Join the PayPal team
    See Our Latest Jobs
  4. 3.0
    Former Employee, more than 3 years

    Senior software engineer

    May 31, 2023 - Senior Software Engineer in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I got a chance to work with one of the best teams but sadly people left due to bad management

    Cons

    I also got to work in one of the worst team where I saw toxic environment, poor technical work and bad manager. So I guess it depends on the team and people.

    Continue reading
    Be the first to find this review helpful
  5. 2.0
    Former Employee, more than 3 years

    Very Poor Management

    May 12, 2023 - Business Relationship Expert in Omaha, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Insurance is good and starts in day one. They recently changed insurance companies and it’s not as good as it once was. They offer a significant amount of time off. The company had a really good culture for many years.

    Cons

    There are a few good managers at the company, but the company is more about promoting those who can’t do anything else into management. They are very poor managers. They are abusive, manipulative and violate labor laws willingly. Bonuses will often be stock which has decreased dramatically in value. Pay is bottom level especially for entry-level. The culture has changed and there is almost no support especially in a virtual environment.

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Employee

    Great place to work

    Jun 1, 2023 - Content Designer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PayPal takes excellent care of their employees and those they serve.

    Cons

    I can't think of any.

    Be the first to find this review helpful
  7. 4.0
    Former Employee, more than 3 years

    Pretty typical Silicon Valley Tech Co

    Mar 16, 2023 - Program Manager in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and benefits. Friendly people and culture. Actually value employee wellness as evidenced by company-wide "wellness" holidays every few weeks during Covid since nobody was taking time off

    Cons

    Super-woke leadership, which permeates all levels of the company. Either a plus or minus depending on your political views. Work-life balance varies by manager and timing. About average compared to other tech companies I've worked for. Stock volatility/crash cost me a LOT of money while there. Layoffs are constant, and mostly suppressed. 2023 where they laid off 7% of their workforce (2000 employees) was too big for them to hide. But it was just one of many, which get to be their worst in the February-March timeframe.

    Continue reading
    7 people found this review helpful
  8. 3.0
    Current Employee, more than 1 year

    Is going directionless now

    May 29, 2023 - Software Engineer in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team members are great Work life balance is good

    Cons

    Pay is low when compared to other tech companies Stock dip is huge, making tc peanuts No proper direction moving forward

    Be the first to find this review helpful
  9. 4.0
    Current Employee, more than 1 year

    Great Work - but uncertain future

    May 30, 2023 - Software Engineering in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great WLB, but stock is down bad, unclear of the growth.

    Cons

    people are debby downers, lots of self centered fresh off the boat people.

    Continue reading
    Be the first to find this review helpful
  10. 2.0
    Current Employee

    Needs work

    May 22, 2023 - Business Relationship Expert in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nice stock plans Yearly bonus

    Cons

    Training is not reflective of day to day duties Management is out of touch with day to day duties Little to no communication with coworkers Little to no avenues for help when needed 95% inbound phone calls (don't let the job description reel you in saying that you will take chats, you will not)

    Continue reading
    Be the first to find this review helpful
  11. 2.0
    Former Employee

    Bad WLB and poor growth

    Jan 3, 2023 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Nothing notable. I'd say the salad bar was decent at office but I dont really miss it. Despite the cons below, I'd still recommend the company because not all teams are alike. If you are lucky, you might end up in a good org with a good team.

    Cons

    1. Was typecast into a maintenance project/working on a legacy code base. Because of parental leaves, couldnt look for jobs outside. Despite expressing need for more challenging work for 2 years, NOTHING was done. 2. WLB - imbalanced on-call support. I was made to be the primary on-call guy for supporting a legacy app that was prone to frequent crashes. Not given cycles to improve its tech stack/performance, just to keep supporting it till its deprecation. 3. Because of above, no room for personal career growth/skillset upgrade. 4. Bad/basic parental policy. The managers treat you like you are going on a vacation if you take parental leave. 5. Disgruntled old time employees who liked being knowledge silos and hated sharing their knowledge unless coddled/getting manager involved.

    Continue reading
    4 people found this review helpful
Viewing 1 - 10 of 6,684 Reviews
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PayPal Reviews FAQs

PayPal has an overall rating of 4.0 out of 5, based on over 7,687 reviews left anonymously by employees. 75% of employees would recommend working at PayPal to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, PayPal employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PayPal. This rating has decreased by -1% over the last 12 months.

75% of PayPal employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PayPal 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at PayPal to be career development, culture, benefits and the cons to be senior leadership, management.

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PayPal

22 days ago

Hiring
Are you passionate about providing exceptional service and solving customer inquiries? Join our growing customer operations team at PayPal in Mexico City where you'll have the opportunity to impact our customers in a meaningful way. As a Customer Solutions Specialist, you will play a vital role in ensuring that our customers receive the highest level of service. Your main responsibilities will include researching customer issues, using analytical skills to find solutions, and proactively seeking ways to improve internal processes. To be successful in this role, you must be a team player who thrives on collaboration and is an excellent communicator. You should be able to engage and connect with customers, while also working closely with your team to achieve common goals. In addition, you should be driven by curiosity and have a continual interest in learning. Click the link to APPLY TODAY!
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PayPal

24 days ago

Company News
We are proud to share our latest Global Impact Report, which illustrates the many ways the PayPal community came together in the past year to continue building a more inclusive and equitable economy for all. In 2022, we created more ways for our customers to give, supported small and medium-sized businesses, worked to mitigate our environmental footprint, empowered employee community impact, and continued to prioritize our employees’ financial, mental, and physical health. Learn more when you click the link and visit the PayPal Newsroom.
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PayPal's 2022 Global Impact Report: Transforming Digital Payments to Create Economic Opportunity
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Glassdoor has 7,687 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.