PayPal Reviews

Updated May 11, 2021

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4.1
79%
Recommend to a Friend
94%
Approve of CEO
Pros
  • "Awesome company with great benefits(in 200 reviews)

  • "Great work environment for interns(in 193 reviews)

  • Cons
  • "Work/life balance or lack thereof(in 179 reviews)

  • "too many re-orgs- too many levels- not enough org stability(in 59 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

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    1. 5.0
      Current Employee, less than 1 year

      Fantastic team and communication availability

      May 8, 2021 - Software Engineer II in Plymouth Meeting, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Things move fast but communication is readily available for help or whatever is needed. Engineering culture + product oriented culture has a good mix here

      Cons

      a lot of stuff is self guided so yes you can ask questions to get yourself going but it really is on you to get yourself up to speed. But this is expected at most jobs anyways

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    2. 5.0
      Current Employee, less than 1 year

      What it’s like to be a PayPal employee?

      Apr 5, 2021 - Software Engineer -2 in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Balanced Work and life, although depends on the team but the overall culture is really, they do care about you, giving you the freedom to take of yourself and your society together. The PP gives initiative is really great where PayPal matches the amount you donate to a noble cause of your choice. The tech stack and quality of work is up to date with the industry standards and you do get the freedom of trying new things and suggest better solutions. People are really helping here be it new hire training or any support regarding any internal product. You will definitely find a help slack channel for it. Overall as a professional you will grow well here. The leadership is also very supportive they host Ask Me Anything sessions also encourage questions during the All hands session to hear your voice and concerns and the best part is you can go anonymous.

      Cons

      As with everything there are cons as well. This is a part of our industry it seems, layoffs happen here as well, as the atmosphere is competitive, one has to keep learning and growing to be of value for the organization. However, it does help the person itself in overall growth and development.

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    3. 2.0
      Former Employee, more than 3 years

      Run away from this employer

      Mar 19, 2021 - Director, Marketing in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Above average total compensation packages

      Cons

      Constant reorgs. I experienced 4 org changes and 6 different leaders in less than 2 years. Each one demanding a new plan and new strategy to be developed in the first weeks they took over. Everything is a priority and there is no resourcing to match. You take a job here, it's your 24hr a day 7 day a week commitment because "it's a rocket ship". 7am calls with EMEA, 9pm calls with Asia - it's normal to have 14hour days three or four days a week. It's a rocket ship for those with millions in stock, not the lower level employees who do the work. it's just a grind with no end in sight. You get one big project done, and there are three more you are behind on that you get called on the carpet for because that leader is upset his/her project wasn't the first one you did. Management runs from one fire to the next. It's all about greasing the squeaky wheels. And the politics are sooooo deep here it's crazy. There is very little thought to longevity of employees, outwardly the CEO talks about the importance of employees, but internally he is driving programs and demanding outcomes that can't be met by the organization staffing levels. So he is stressing out every department, bursting capacity limits, and demanding more and more every week to satisfy the thirst of investors and drive the stock price up.

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      5 people found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Best Place to Work!

      Apr 5, 2021 - Senior Business Intelligence Analyst in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working in PayPal has been the most exciting stage of my life, and I am thankful to have such a unique experience as a graduate student. PayPal immensely focuses on its values and helps us every step of the way. With the virtual onboarding during the Pandemic and WFH situation, I was initially skeptical about the whole experience and how I would ramp up. But the guidance and support provided by PayPal and the team, including Udemy, Linkedin Learning, and internal Learning portals, helped me so much during the initial few months.PayPal offers many paths to learning from mentors, resources, and day-to-day tasks. The University Hiring team is the best in PayPal. They are so supportive and organize so many fun stuff and team-building activities that release all the stress. I would highly recommend all new graduates out there to apply to PayPal and become part of this fantastic family!

      Cons

      I wish we had some outdoor meet & greet where we could have a chance to interact. But it's the Pandemic to be blamed!

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    5. 5.0
      Current Employee, more than 1 year

      Productive, Fun and Flexible work place.

      Apr 5, 2021 - Software Engineer III in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      PayPal takes great care of employees and mainly listens to the need and adapt accordingly. Always open to change, and feedback. Work-life balance is good. It provides competitive pay and good benefits. It has great perks in respect to discounted stock plan(ESPP), 401K, and unlimited paid holidays. Opportunity for advancement is available and everyone is encouraged with ways to map out and mentored along the way. There are ample learning resources available like LinkedIn Learning, Udemy, O’Reilly, and internal tools. It feels like one team working at PayPal. People have a vision and passion for their work. Management is very supportive and it's a good place to grow in a career. It has one of the best Internship Programs for Undergrads and Grads. Interns get to work on exciting and challenging projects all along with the fun and productive activities planned by University Team.

      Cons

      - No free Lunch - Long blackout periods for trading company stocks

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    6. 5.0
      Current Employee, less than 1 year

      Best Company to Start Your Career!!! #PayPalUniversity #PayPal

      Apr 5, 2021 - Software Engineer II in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I joined as a recent college graduate in pandemic, PayPal's values and mission have always inspired the work we do and the impact we create is beyond amazing. As a new joinee, I feel learning curve has been big for me and PayPal has been super supportive to help maintain WFH life balance. Why should you be here ? 1. If you care that your work positively impacts the world and you want to be in a place that cares about you. 2. Benefits are amazing ! Wellness days - FTW 3. Challenging problems to solve; great work domain 4. No late night staying at work 5. Happy friday hours are for real !

      Cons

      Re-orgs might happen often; but looking at a positive side - this gives you a chance to network across other teams

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    7. 5.0
      Current Employee, less than 1 year

      Good workalike balance

      May 7, 2021 - Decision Scientist in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance talented peeps

      Cons

      Not much learning in some teams

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    8. 5.0
      Current Employee, less than 1 year

      good company

      May 6, 2021 - Technical Duty Officer in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Productive, Fun and Flexible work place.

      Cons

      Interview reviews claim the process is moderately difficult,

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    9. 5.0
      Current Employee, less than 1 year

      Great Company for Growth

      Apr 9, 2021 - Technical Product Manager in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Own projects and provide creative input. Able to have direct impact on company's key initiatives - Friendly team members. Always ready to share advice. Very helpful for an entry level employee with no payments background - Manager and I set up clear long and short term goals for success in my role. Transparent conversations on improvement and direction - Leadership advice readily available. Exponential growth on my soft skills (communication, decision-making) from their mentorship - Clear communication on company COVID-19 response. Very generous benefits during pandemic (office equipment, stock options, bonuses). Employees well-being is a priority

      Cons

      - Multiple re-organizations. Sometimes unclear on reasoning

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    10. 5.0
      Current Employee, less than 1 year

      Great work life balance

      May 4, 2021 - Levin H in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance Great flexibility Lots of room to grow in Fin tech space

      Cons

      The cons you will see in any other large companies.

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