PayPal Reviews
Updated Jun 1, 2023
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Top Review Highlights by Sentiment
- "All the good things about the company can go for a toss if you are reporting to a bad manager." (in 169 reviews)
- "Middle and upper management are focused too much on marketing requests at the expense of development needs." (in 48 reviews)
Ratings by Demographics
This rating reflects the overall rating of PayPal and is not affected by filters.
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- Former Employee, more than 3 years★★★★★Featured Review
Best company I’ve worked for
Nov 30, 2022 - Head of Small Business in SydneyRecommendCEO ApprovalBusiness OutlookPros
Can’t describe how great it was to work for PayPal. Best company I’ve worked for to date.
Cons
I honestly can’t think of any negatives.
- Former Employee★★★★★
Pros
Great benefits, great training, friendly culture
Cons
Bureaucratic, sometimes poor communication between departments.
- Former Employee, more than 3 years★★★★★
Senior software engineer
May 31, 2023 - Senior Software Engineer in San Jose, CARecommendCEO ApprovalBusiness OutlookPros
I got a chance to work with one of the best teams but sadly people left due to bad management
Cons
I also got to work in one of the worst team where I saw toxic environment, poor technical work and bad manager. So I guess it depends on the team and people.
Continue reading - Former Employee, more than 3 years★★★★★
Very Poor Management
May 12, 2023 - Business Relationship Expert in Omaha, NERecommendCEO ApprovalBusiness OutlookPros
Insurance is good and starts in day one. They recently changed insurance companies and it’s not as good as it once was. They offer a significant amount of time off. The company had a really good culture for many years.
Cons
There are a few good managers at the company, but the company is more about promoting those who can’t do anything else into management. They are very poor managers. They are abusive, manipulative and violate labor laws willingly. Bonuses will often be stock which has decreased dramatically in value. Pay is bottom level especially for entry-level. The culture has changed and there is almost no support especially in a virtual environment.
Continue reading - Current Employee★★★★★
Pros
PayPal takes excellent care of their employees and those they serve.
Cons
I can't think of any.
- Former Employee, more than 3 years★★★★★
Pretty typical Silicon Valley Tech Co
Mar 16, 2023 - Program Manager in San Jose, CARecommendCEO ApprovalBusiness OutlookPros
Good pay and benefits. Friendly people and culture. Actually value employee wellness as evidenced by company-wide "wellness" holidays every few weeks during Covid since nobody was taking time off
Cons
Super-woke leadership, which permeates all levels of the company. Either a plus or minus depending on your political views. Work-life balance varies by manager and timing. About average compared to other tech companies I've worked for. Stock volatility/crash cost me a LOT of money while there. Layoffs are constant, and mostly suppressed. 2023 where they laid off 7% of their workforce (2000 employees) was too big for them to hide. But it was just one of many, which get to be their worst in the February-March timeframe.
Continue reading - Current Employee, more than 1 year★★★★★
Is going directionless now
May 29, 2023 - Software Engineer in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Team members are great Work life balance is good
Cons
Pay is low when compared to other tech companies Stock dip is huge, making tc peanuts No proper direction moving forward
- Current Employee, more than 1 year★★★★★
Great Work - but uncertain future
May 30, 2023 - Software Engineering in San Jose, CARecommendCEO ApprovalBusiness OutlookPros
great WLB, but stock is down bad, unclear of the growth.
Cons
people are debby downers, lots of self centered fresh off the boat people.
Continue reading - Current Employee★★★★★
Needs work
May 22, 2023 - Business Relationship Expert in Chicago, ILRecommendCEO ApprovalBusiness OutlookPros
Nice stock plans Yearly bonus
Cons
Training is not reflective of day to day duties Management is out of touch with day to day duties Little to no communication with coworkers Little to no avenues for help when needed 95% inbound phone calls (don't let the job description reel you in saying that you will take chats, you will not)
Continue reading - Former Employee★★★★★
Pros
Nothing notable. I'd say the salad bar was decent at office but I dont really miss it. Despite the cons below, I'd still recommend the company because not all teams are alike. If you are lucky, you might end up in a good org with a good team.
Cons
1. Was typecast into a maintenance project/working on a legacy code base. Because of parental leaves, couldnt look for jobs outside. Despite expressing need for more challenging work for 2 years, NOTHING was done. 2. WLB - imbalanced on-call support. I was made to be the primary on-call guy for supporting a legacy app that was prone to frequent crashes. Not given cycles to improve its tech stack/performance, just to keep supporting it till its deprecation. 3. Because of above, no room for personal career growth/skillset upgrade. 4. Bad/basic parental policy. The managers treat you like you are going on a vacation if you take parental leave. 5. Disgruntled old time employees who liked being knowledge silos and hated sharing their knowledge unless coddled/getting manager involved.
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PayPal Reviews FAQs
PayPal has an overall rating of 4.0 out of 5, based on over 7,687 reviews left anonymously by employees. 75% of employees would recommend working at PayPal to a friend and 60% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
75% of PayPal employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PayPal 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at PayPal to be career development, culture, benefits and the cons to be senior leadership, management.
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