PayPal Reviews | Glassdoor

PayPal Reviews

Updated November 16, 2017
2,252 reviews

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3.7
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Approve of CEO
PayPal President and CEO Dan Schulman
Dan Schulman
762 Ratings

2,252 Employee Reviews

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Pros
Cons
  • Work life balance can be challenging (in 107 reviews)

  • A few re-orgs impacted the design team culture negatively (in 43 reviews)

More Pros and Cons

  1. "Cutting edge technologies with great work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    Work life balance, food, technology.

    Cons

    Repetitive work and communication gaps in some cases.


  2. "Design Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PayPal full-time

    Pros

    Dynamic work with great people. You really feel like you are making a positive impact on the product and in the world.

    Cons

    Leadership change was frequent. Hoping it settles down.

    Advice to Management

    Once leadership settles, all will be fine.

  3. "Solid Place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ

    I worked at PayPal full-time (More than a year)

    Pros

    Great environment
    Training was effective
    Team work

    Cons

    Micromanagement was insane and unnecessary

    Advice to Management

    Treat employees like they are adults please


  4. "Design Work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal full-time

    Pros

    Great people to work with.

    Cons

    50+ hour work weeks for engineers and shop guys.


  5. "Good work life balance"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They have a Beautiful campus

    Cons

    There are not enough meeting rooms.


  6. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in San Jose, CA
    Current Employee - Product Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (Less than a year)

    Pros

    Collaborative, inclusive, innovative and a culture that empowers. Respects wellness of it's employees.

    Cons

    Slow decision making process, multiple alignments in a matrix structure which slows the pace of work.

    Advice to Management

    Improve agility and pace of delivery.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at PayPal full-time

    Pros

    Free Gym, Good Cafe, Diversity, Friendly Management

    Cons

    None I can think of

    Advice to Management

    Stay friendly, and appreciative

  8. "Smart people, great product/ service leader in FinTech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    Work life balance/ flexible working hours
    Unlimited/ no tracking time off
    True leader in Fintech
    RSUs
    Paid Sabbatical

    Cons

    Things move really slow
    Lot of people involved in any project..Room to improve/ streamline the process


  9. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 5 years)

    Pros

    Great salary, benefits, interpersonal communications, collaboration between the teams

    Cons

    Aggressive goals achievement requirements when the goal is dynamic


  10. Helpful (1)

    "Unprofessional and Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Solutions Specialist in Hunt Valley, MD
    Former Employee - Customer Solutions Specialist in Hunt Valley, MD
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at PayPal full-time (Less than a year)

    Pros

    Free soft drinks and good benefits that start on day one

    Cons

    Work environment seems like middle school; discriminatory practices; team leaders are untrustworthy and unprofessional; issues reprimands and you have no knowledge of them until weeks or months later but most importantly they may be for the dumbest things that are normal forms of self expression; you have to bid on a work shift; lacks leadership and implementation of policies in a uniform manner.

    Advice to Management

    Advice to corporate, get rid of or retrain the management and team leaders at the Hunt Valley location, this is why you have a high turnover rate. Of course there is going to be some level of staff turnover but you are losing good employees and retaining some not so good ones. In addition, there should also be urinalysis for drug use as part of the employment process because there are several employees that either come to work high and some that even do while at work. Two team leaders in particular, Stan and Kate, are very unprofessional and untrustworthy; both will blatantly lie on you for no apparent reason. Coming to the job with two graduate degrees and several years management experience, I clearly witnessed many things that were not properly handled along with gaps in implementation of best practices. I would not recommend this employer to anyone. This is definitely a job for people that do not have a lot of options in regards to employment.


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