PayPal Reviews | Glassdoor

PayPal Reviews

Updated February 27, 2017
1,871 reviews

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Full-time Part-time

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
PayPal President and CEO Dan Schulman
Dan Schulman
534 Ratings

1,871 Employee Reviews

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Pros
Cons
  • work life balance - but then it's an employee thing as well (in 89 reviews)

  • Much better these days with recent re-orgs (in 42 reviews)

More Pros and Cons

  1. "PayPal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSS Agent in Omaha, NE
    Current Employee - PSS Agent in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (Less than a year)

    Pros

    Great compensation, amazing benefits, great workplace.

    Cons

    If you don't like talking on the phone, this isn't the job for you.


  2. "Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    Overall good pay, policy and work culture

    Cons

    Slight racism but mostly at team level

    Advice to Management

    Na


  3. Helpful (2)

    "Age old management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at PayPal full-time

    Pros

    Pay & Compensation
    Bonus
    Benefits
    Work life balance

    Cons

    The management is very old. Need a change.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sr. Product Manager"

    Star Star Star Star Star
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Neutral Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Generally surrounded by pleasant people

    Cons

    There's some legacy deadweight at the company but that is definitely changing amidst the leadership of our "new" CEO


  6. "Program Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in San Jose, CA
    Current Employee - Program Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than a year)

    Pros

    Aggressive and aspirational.. good talent pool..

    Cons

    Too many priorities.. should focus on quality more rather than delivering fast..


  7. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    Good work environment.
    Lot of exciting products in the pipeline

    Cons

    Promotions/hikes are very political. Not sure if the higher management is even aware of this.


  8. "Customer support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions Agent in Hunt Valley, MD
    Current Employee - Customer Solutions Agent in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than a year)

    Pros

    Great environment. Fair pay and compensation. They understand taking calls all day is draining and do what they can to keep you motivated

    Cons

    I'm not a fan of the interview process. Giving specific examples of how you handled a situation is not ideal for me.


  9. "MTS1 Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    Good work environment. Learning opportunities

    Cons

    Not being Headquarters. Lot of decisions are delayed


  10. "customer service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time

    Pros

    Great company to work for

    Cons

    Great company but lack of upper level opportunities


  11. "Good company to work at"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Risk Analyst in San Jose, CA
    Current Employee - Lead Risk Analyst in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 5 years)

    Pros

    Good work life balance. Company is supportive about growth opportunities, moving teams etc. Fun team events. Good culture.

    Cons

    Lesser compensation than other big corporates. Politics for promotions.



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