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PayPal Reviews

Updated February 18, 2018
2,353 reviews

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3.6
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PayPal President and CEO Dan Schulman
Dan Schulman
828 Ratings

2,353 Employee Reviews

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Pros
Cons
  • There's also no work/life balance (in 111 reviews)

  • A few re-orgs impacted the design team culture negatively (in 67 reviews)

More Pros and Cons

  1. "Treasury"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Treasury Analyst
    Current Employee - Senior Treasury Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 3 years)

    Pros

    The culture is amazing. They are truly becoming a new Silicone Valley Tech company.

    Cons

    They are still in transition to finding their own identity and structure.

    Advice to Management

    Promote smart young talent to add new fresh ideas.


  2. "Great People in Downtown San Francisco Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time (More than a year)

    Pros

    * Knowledgeable and friendly co-workers
    * Established practices and workflows
    * Reasonable hours
    * Solid benefits package
    * Great downtown office environment

    Cons

    * Projects lacked firm deadlines
    * Some office politics
    * No chocolate in the kitchen

    Advice to Management

    * Enhance and empower middle management
    * Let people grow based on their skill set
    * Be more inclined to hearing what is truly going on and not what you think is going on inside of the Company
    * Be more aggressive in keeping the best talent

  3. "Senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager Mobile Service in San Jose, CA
    Former Employee - Senior Manager Mobile Service in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time (More than a year)

    Pros

    Good money and benefit from health care

    Cons

    Too many changes of direction and politics


  4. "A great company to work for...if you put in the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Internal Consultant in Omaha, NE
    Former Employee - Internal Consultant in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time (More than 8 years)

    Pros

    PayPal is the undisputed leader in online payments and things are constantly changing. As a company that's been established for nearly twenty years, it's still operates as a start-up at heart but suffers from growing pains in various fields. This leads to new opportunities for those who are willing to step out of their comfort zones. For those that want a stable job and don't care too much for new roles, they will fit in as well. There are many lifers working for PayPal in their operation centers. The company is employee focused and is constantly updating their benefits packages to stay at the leading edge for offerings. The company has some flexibility with scheduling which allows for a healthy work/life balance.

    Cons

    Promotional opportunities are based on your past performance ratings, so if you've had a supervisor who rated you unfairly you'll find it difficult to promote. The pay is competitive at the entry levels, but as you promote they lose some of the competitive edge.

    Advice to Management

    Continue focusing on your employees and don't forget that they are the backbone for the company.


  5. "Compliance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Various opportunities for added experience and growth.

    Cons

    Inconsistent leadership, and frequent structural changes.


  6. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Technical Support Engineer in Omaha, NE
    Former Employee - Global Technical Support Engineer in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    Great benefits, great atmosphere and a great place to grow. The only reason I left is that I moved.

    Cons

    Can be busy and lots of work. But this is expected at a large company.

    Advice to Management

    Keep up the core values and keep taking care of employees like you do.


  7. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA
    Recommends
    Approves of CEO

    I worked at PayPal full-time (More than 5 years)

    Pros

    Good place to work with talented people, they work very hard and very responsible.
    Great pay and good benefit,

    Cons

    Too many re-org and no work-life balance in payment team at all.

  8. "very good and organized company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal part-time

    Pros

    Very quick transactions and service

    Cons

    Faster connection with issues on transactions


  9. "Customer Service Representative-Inbound Call Center, 7 Years’ Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Tech Support Specialist in Lake Mary, FL
    Current Employee - Senior Tech Support Specialist in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Multitasking skills and advance troubleshooting.

    Cons

    To many ways to handle multiple tasks database.

    Advice to Management

    Make the training material more engagement to upgrade the learning levels.


  10. "Business is growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of talented people to work with.

    Cons

    The organization has chimneys and hard to cross board cooperation.


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