PayPal Reviews | Glassdoor

PayPal Reviews

Updated December 10, 2017
2,274 reviews

Filter

Filter

Full-timePart-time

2,274 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work life balance can be challenging (in 108 reviews)

  • A few re-orgs impacted the design team culture negatively (in 44 reviews)

More Pros and Cons

  1. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at PayPal full-time

    Pros

    Great Company Perks, free transit benefits

    Cons

    Poor management, no room to ask questions

    Advice to Management

    Stop micromanaging employees


  2. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Work life balance is nice. Good collaboration environment.

    Cons

    Lack of documentation of process. Hard to find necessary information.

  3. "Software Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Architect in San Jose, CA
    Former Employee - Senior Software Architect in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    Good work life balance and payment

    Cons

    Many meetings and slow progress.


  4. Helpful (1)

    "Don't drink the Kool-Aid!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Omaha, NE
    Former Employee - Customer Service in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PayPal full-time (More than a year)

    Pros

    Cheap snacks. Decent benefits.

    Cons

    Wayyy too many meetings and huddles and "this is the best company" propaganda. They make a lot of noise to distract people from the low pay, crap hours, and the lack of job security. You could perform your job exactly as you're supposed to, but if you get bad reviews by customers who are angry at company policies, you can and will be fired. No job security. I've seen way too many good employees fired - whose supervisors even said they handled their calls/emails exactly as they were supposed to but shrugged it off as "the numbers are what the higher-ups look at."

    Doctor's notes do not excuse absences, so I have seen people fired after car wrecks, bouts with illnesses such as pneumonia, and even early childbirth.

    I found another job and got out of there ASAP.

    Advice to Management

    Instead of tooting your own horns and patting yourselves on the backs, why don't you actually make significant changes that actually improve the overall quality of your employees' lives? Pay them fairly. Don't use ineffective metrics to decide the fate of an employee.


  5. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PayPal full-time

    Pros

    Dynamic forward thinking company, great supporter of diversity.

    Cons

    Can be inhospitable for older workers.


  6. Helpful (3)

    "14 years, pre and post eBay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analytics in Omaha, NE
    Former Employee - Analytics in Omaha, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PayPal full-time (More than 10 years)

    Pros

    eBay ownership years were amazing!

    Cons

    eBay was the soul of PayPal, since spin off PayPal has become an awful place to work with no heart.

    Advice to Management

    Build a culture that you will actually support.


  7. Helpful (1)

    "Good company, but not the one any engineer should stay at too long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Jose, CA
    Former Employee - Software Engineer in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal (More than a year)

    Pros

    - Some of the best engineers
    - Staying on top of cutting edge tech
    - Good campus food
    - Good work life balance
    - Everyone is accessible

    Cons

    - Some horrible engineering management
    - No future. No new products (which is why there is time to rewrite and update to cutting edge tech)
    - Questionable if some if the senior engineers are really capable of system design or if they really have skills necessary for engineering work. Many lack solid CS fundamentals.
    - Lot of politics
    - Low hiring bar
    - Pay is not competitive

    Advice to Management

    Not sure what to say, but I think engineering management needs formal training on speech and basic skills on how to communicate with people. Also, there is no innovation. This company will fall if it doesn't innovate!

  8. "Product Manager MBA intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good team, good culture and activities, big impact projects

    Cons

    Should be better if they can make it clear about return offers.


  9. "good company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at PayPal full-time

    Pros

    it's very exciting to work at PayPal. there is learning opportunities every day and everywhere

    Cons

    reorg happens very often. It's critical to have good people skills


  10. "Still a pretty good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PayPal full-time

    Pros

    Comprehensive benefits package. Paid sick time and paid time off. Inclusive corporate culture.

    Cons

    As a large organization, it can be difficult to quickly implement departmental changes or improvements due to the company's internal bureaucracy


Showing 2,274 of 2,455 reviews
Reset Filters