PayPal Reviews | Glassdoor

PayPal Reviews

Updated May 15, 2017
1,991 reviews

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Full-time Part-time

1,991 Employee Reviews

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Pros
  • Strong team spirit, good work life balance (in 294 reviews)

  • A great stable company also with great benefits (in 113 reviews)

Cons
  • Work life/balance needs some adjustments (in 101 reviews)

  • No work which means if you stay here for long you can't find another job, re-orgs is the only work management has (in 42 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Work environment in local office, great benefits, as well as local perks, free beer, bagels on Wednesdays, healthy and non healthy snacks, regular lunches. Great compensation, Great Work/Life Balance.

    Cons

    Satellite Office - need I say more... Very San Jose centric, limited career opportunities in local office.

    Advice to Management

    Provide Career opportunities to remote based folks or risk losing them to other IT companies.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer-II in San Jose, CA
    Current Employee - Software Engineer-II in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than a year)

    Pros

    Great company and great value in your work.

    Cons

    Nothing i could think of.


  3. Helpful (1)

    "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispute Claims Agent in Chandler, AZ
    Former Employee - Dispute Claims Agent in Chandler, AZ

    I worked at PayPal full-time (Less than a year)

    Pros

    Great benefits; work in teams

    Cons

    Cannot transfer to other departments easily if you have qualifications;


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "A company that helps develope you if you're ambition and willing to receive feedback"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Specialist in San Jose, CA
    Current Employee - Learning Specialist in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal (More than a year)

    Pros

    PayPal wants you to be the best you can and if you seek growth, you will find it.

    Cons

    Starting off on the phones is difficult and disenchanting.

    Advice to Management

    Keep up with the servant-based leadership.


  6. "Lead Risk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Risk Analyst in San Jose, CA
    Current Employee - Lead Risk Analyst in San Jose, CA

    I have been working at PayPal full-time (More than 5 years)

    Pros

    good platform, leading position in the industry, work-life balance

    Cons

    noncompetitive salary, limited growing opportunites


  7. "MTS1 QA Engg"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at PayPal full-time (More than 8 years)

    Pros

    Sustain business and growth no competition

    Cons

    No Quality focus. No innovation. Product folks are name sake doenst bring any innovation.
    Managers doesn't believe in quality.

    Advice to Management

    Respect your quality folks and your consumer.


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at PayPal full-time (Less than a year)

    Pros

    The Company is great and the culture is amazing. They a very lenient in most regards. Fun place to be a part of.

    Cons

    Family medical is extremely expensive. Cell phone rules make no sense. A company took away the new sick days, now you must earn sick days? otherwise, you will receive occurrences when calling out.

    Advice to Management

    Give more time off the phones. It is stressful being yelled at all day. Also allow more flexable schedulesing


  9. Helpful (1)

    "PayPal needs to increase pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Omaha, NE
    Current Employee - Team Leader in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 5 years)

    Pros

    Excellent benefits, and work life balance for those in management.

    Cons

    Compensation doesn't increase to keep up with other cities

    Advice to Management

    Increase wages for all employees by 5% every year with the ability to award others with higher raises based on merit.


  10. Helpful (1)

    "sr manager, marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager, Marketing in San Jose, CA
    Former Employee - Senior Manager, Marketing in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great team and great leadership within team...some smart people that really know a lot about payments and some that want to innovate BIG

    Cons

    but too big of a company with very little executive leadership and cohesion. Lacking in commitment to product vision and braintree acquisition gave it spoiled child status. Very little cooperation between teams and lots of CC in emails to cover oneself rather than to get a job done.

    Advice to Management

    stop with special status for braintree and hold them accountable for not making numbers or knowing how to manage! and get real with management training of mid level managers, stop promoting in auto mode.


  11. "Growing and Maturing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Omaha, NE
    Current Employee - Anonymous Employee in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal (More than 10 years)

    Pros

    Very laid back
    Flexible
    Opportunity to provide input and affect change
    Great growth opportunities
    Transparency
    Great work/life balance

    Cons

    Poor communication between groups and teams


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