PayPal Reviews in San Jose, CA | Glassdoor

PayPal San Jose Reviews

Updated April 11, 2017
527 reviews

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San Jose, CA Area

3.7
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PayPal President and CEO Dan Schulman
Dan Schulman
124 Ratings

527 Employee Reviews

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Pros
Cons
  • work life balance - but then it's an employee thing as well (in 100 reviews)

  • Too many re-orgs kill team formations (in 42 reviews)

More Pros and Cons

  1. Helpful (2)

    "admin staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in San Jose, CA
    Former Employee - Administrative in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    Benefits and people were great. Very professional atmosphere not filled with a bunch of millennials being annoying like other tech companies. Great work environment.

    Cons

    the 2% raise was the sign to move on with this company. The salary can't keep up with the cost of living in the Bay Area.

    Advice to Management

    Provide avenues for growth so an employee can be promoted.


  2. "Good solid company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in San Jose, CA
    Current Employee - Marketing Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal (More than 5 years)

    Pros

    Great CEO that has a true vision, good work from home policy

    Cons

    Extremely matrixed organization which leads to lack of productivity

    Advice to Management

    Communication


  3. "Chargeback Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Chargebacks Agent and Risk Analyst in San Jose, CA
    Former Employee - Senior Chargebacks Agent and Risk Analyst in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal (More than 5 years)

    Pros

    Very good company to work for!

    Cons

    The only cons is that it is away from time and can affect life balance

    Advice to Management

    Great opportunity!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Sr Software Quality Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Software Quality Engineer in San Jose, CA
    Former Contractor - Senior Software Quality Engineer in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal as a contractor (More than 5 years)

    Pros

    Enjoyed working at PayPal. Good people. Lot of friends..

    Cons

    Hard to get converted from contract to FTE.

    Advice to Management

    If you have people working with the same company for long time. They have good domain and technical knowledge of the company. Please consider the contract people also for FTE.


  6. "Business Development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in San Jose, CA
    Former Employee - Business Development in San Jose, CA
    Recommends
    Neutral Outlook

    I worked at PayPal full-time (More than 5 years)

    Pros

    90% really care about building great products, serving the customers, and growing the business via a truly better service.

    Cons

    the other 10% care about "who reports to whom". It can be like Junior High at times.


  7. "Reasonable place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Architect in San Jose, CA
    Current Employee - Architect in San Jose, CA
    Positive Outlook

    I have been working at PayPal full-time (More than 8 years)

    Pros

    They have good life work balance

    Cons

    There are lots of lobbies and you need to be in the right lobby.


  8. "Finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in San Jose, CA
    Current Employee - Finance Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 10 years)

    Pros

    Flexible schedule, 401k match, non-tracked PTO, sabbatical and bonus programs, training programs

    Cons

    Long hours, work/life balance challenges, some departments are more "right-sized" than others

    Advice to Management

    Organize teams to stabilize work load and account for back up support for all levels. Trackless PTO is of no value if employees cannot use it without jeopardizing projects.


  9. "A great place to work with nice amenities and great benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in San Jose, CA
    Current Employee - Marketing Manager in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal (More than 5 years)

    Pros

    Very happy with current CEO, Dan. He champions diversity and inclusion every time he speaks. He isn't afraid to be bold and stand out in order to keep true to our company's values, especially in the midst of current political turmoil.

    Culture of company is good, but could be energized more.

    Company highly values personal and professional development

    Innovative environment

    Great maternity and paternity leave

    Unlimited PTO

    Two big cafeterias with plenty of options to choose from

    Cons

    Company can be very silo-ed and it can be hard to get things done.

    No free lunch

    No childcare

    Frequent reorgs/management changes


  10. "Customer Service Specialist"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at PayPal full-time (More than a year)

    Pros

    Location is perfect for travel.

    Cons

    Polices are not realistic and it is not a clam work environment.

    Advice to Management

    Acknowledge workers and change attendance polices.


  11. "Environment is changing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at PayPal full-time (More than 5 years)

    Pros

    The food is good. Most people are pretty friendly and easy to get along with. Young energetic culture. Inclusive culture.

    Cons

    Food is not subsidized. Work is put in silos so it makes it hard to get things done. Lots of change post separation from ebay which can be viewed as good or bad. Difficult to maintain work life balance. Takes to long to get decisions made.

    Advice to Management

    To much change to quickly is disruptive and confusing. I think the company will do well but at the expense of losing some good talent for little monetary gain combining positions.



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