PayPal Reviews in United States | Glassdoor

PayPal US Reviews

Updated March 24, 2017
1,337 reviews

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1,337 Employee Reviews

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Pros
Cons
  • work life balance - but then it's an employee thing as well (in 92 reviews)

  • Too many re-orgs kill team formations (in 42 reviews)

More Pros and Cons

  1. "full-time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time

    Pros

    Great and helping People all around

    Cons

    work is not great for growing up


  2. "Lead Risk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Risk Analyst in San Jose, CA
    Current Employee - Lead Risk Analyst in San Jose, CA

    I have been working at PayPal full-time (More than 5 years)

    Pros

    good platform, leading position in the industry, work-life balance

    Cons

    noncompetitive salary, limited growing opportunites


  3. "MTS1 QA Engg"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at PayPal full-time (More than 8 years)

    Pros

    Sustain business and growth no competition

    Cons

    No Quality focus. No innovation. Product folks are name sake doenst bring any innovation.
    Managers doesn't believe in quality.

    Advice to Management

    Respect your quality folks and your consumer.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Former Employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispute Claims Agent in Chandler, AZ
    Former Employee - Dispute Claims Agent in Chandler, AZ

    I worked at PayPal full-time (Less than a year)

    Pros

    Great benefits; work in teams

    Cons

    Cannot transfer to other departments easily if you have qualifications;


  6. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at PayPal full-time (Less than a year)

    Pros

    The Company is great and the culture is amazing. They a very lenient in most regards. Fun place to be a part of.

    Cons

    Family medical is extremely expensive. Cell phone rules make no sense. A company took away the new sick days, now you must earn sick days? otherwise, you will receive occurrences when calling out.

    Advice to Management

    Give more time off the phones. It is stressful being yelled at all day. Also allow more flexable schedulesing


  7. Helpful (1)

    "PayPal needs to increase pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Omaha, NE
    Current Employee - Team Leader in Omaha, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 5 years)

    Pros

    Excellent benefits, and work life balance for those in management.

    Cons

    Compensation doesn't increase to keep up with other cities

    Advice to Management

    Increase wages for all employees by 5% every year with the ability to award others with higher raises based on merit.


  8. "Great firm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Risk and Data in San Jose, CA
    Former Intern - Risk and Data in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at PayPal as an intern (Less than a year)

    Pros

    great team
    works with the latest technology

    Cons

    Snacks are free but no free lunch


  9. Helpful (1)

    "sr manager, marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager, Marketing in San Jose, CA
    Former Employee - Senior Manager, Marketing in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    great team and great leadership within team...some smart people that really know a lot about payments and some that want to innovate BIG

    Cons

    but too big of a company with very little executive leadership and cohesion. Lacking in commitment to product vision and braintree acquisition gave it spoiled child status. Very little cooperation between teams and lots of CC in emails to cover oneself rather than to get a job done.

    Advice to Management

    stop with special status for braintree and hold them accountable for not making numbers or knowing how to manage! and get real with management training of mid level managers, stop promoting in auto mode.


  10. "Mixed emotions, but thankful for the experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Services Manager
    Former Employee - Creative Services Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    It was a demanding work environment. Challenging to meet the ever changing business demands. The strengths and skills built and acquired during this time frame have been invaluable in my career and I greatly appreciate this time and experience. I was tasked with responsibilities that I initially thought were too far removed from my own skills and abilities to meet. This company will help you grow a thicker skin and focus on what you can achieve.

    Cons

    The business direction of the company shifts frequently as does also the executive leadership over the past few years. The company's direction and focus seem to constantly be altered by internal and market and technological demands and can make work hard and sometimes completely wasted. Middle and some upper management suffer from constant kingdom building. Re-orgs are very common and extremly disruptive to business, morale and your own career needs and desires. Ego's, politics and macho mentality made it hard to engage with leaders, bosses and coworkers often.

    Advice to Management

    Need to focus on achieving some type of metrics for goals instead of everyone trying to build and advance their own careers and size of their teams. A consistent solid, feasible, and sound business plan would greatly help lead the company and its employees focus.


  11. "Average place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 5 years)

    Pros

    Reasonable location and benefits. Somewhat flexible schedules, depending on department. Nights are more mellow and better for introverts.

    Cons

    Can have a 'highschool' and Millennial driven mentality with lots of "incentives" and "Mandatory Fun". Attendance policy can be unforgiving to those with chronic health conditions. Make sure you work with their FLMA leave admin group!

    Advice to Management

    Keep the lines of communication open betweeen upper managment and supervisors. This has been an ongoing issue for years.



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