PayPal Reviews in United States | Glassdoor

PayPal US Reviews

Updated October 18, 2017
1,047 reviews

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1,047 Employee Reviews

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  1. Helpful (2)

    "Analytics manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager of Finance in Los Altos, CA
    Current Employee - Senior Manager of Finance in Los Altos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Growth company and will continue to grow. People are talented with impressive backgrounds. Not in the city makes for easy commute

    Cons

    High pressure and often Demanding project deadline makes it hard. Complex organizational structure makes it hard to get work done sometimes.


  2. Helpful (5)

    "PayPal review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enhanced Due Diligence/AML (Anti Money Laundering) Analyst in Chandler, AZ
    Current Employee - Enhanced Due Diligence/AML (Anti Money Laundering) Analyst in Chandler, AZ
    No opinion of CEO

    I have been working at PayPal full-time (More than 5 years)

    Pros

    -Great benefits
    -Flexible work schedules

    Cons

    -Outdated systems
    -Lack of transparency from superiors
    -Lack of communication
    -Salary below industry standard

    Advice to Management

    Be more transparent with your employees, show compassion and finally, create open dialogue and use this feedback to improve the workplace instead of doing the exact opposite.

  3. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Timonium, MD
    Current Employee - Anonymous Employee in Timonium, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 5 years)

    Pros

    Great work life balance; great benefits. Unlimited PTO

    Cons

    Career paths seem to equal moving to FANGs

    Advice to Management

    We need to do a better job of retaining talent


  4. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Analyst in San Jose, CA
    Current Employee - Risk Analyst in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than a year)

    Pros

    1. good work life balance
    2. rich resources to learn
    3. free drink and snacks

    Cons

    1. company move slowly
    2. complex organization


  5. "Outbound Telesales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outbound Sales Representative in Chandler, AZ
    Current Employee - Outbound Sales Representative in Chandler, AZ
    Recommends
    Approves of CEO

    I have been working at PayPal full-time (More than 3 years)

    Pros

    Good work life balance. Great benefits.

    Cons

    Commission plan get changed every year.


  6. "Awesome!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Big Data Intern in San Jose, CA
    Former Intern - Big Data Intern in San Jose, CA
    Recommends
    Approves of CEO

    I worked at PayPal as an intern (More than a year)

    Pros

    Awesome experience. They let you evolve.

    Cons

    None from my side found.


  7. "Decent place to work given bureaucracy and personal agendas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in San Jose, CA
    Former Employee - Senior Product Manager in San Jose, CA
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than 3 years)

    Pros

    Nice offices, gym, food options, benefits.

    Cons

    Large company culture, entrenched old-times with long-time agenda rule.

    Advice to Management

    Be open to newer employees with fresh ideas.

  8. Helpful (3)

    "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Omaha, NE
    Former Employee - Anonymous Employee in Omaha, NE
    Doesn't Recommend
    Disapproves of CEO

    I worked at PayPal full-time (More than 10 years)

    Pros

    Great benefits, at a low cost to employee

    Cons

    Too many changes in leadership making it hard to build trust, some teammates are rewarded for bad behavior. Company is to corporate now, many organizational changes going on and people leaving the company, retention doesn't seem important anymore.

    Advice to Management

    Bring wages up to where they should be based on similar paying jobs in Omaha not just in one department. Retention of tenured agents seems to have gone by the wayside. Take employee complaints seriously and do a better job of investigating them, not posting on LinkedIn what a great job PayPal does handling employee complaints.


  9. Helpful (1)

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at PayPal full-time (More than 10 years)

    Pros

    Competitive pay and benefits with flexible work hours. Good location in San Jose with locations around the globe . Very diverse workforce.

    Cons

    Can't think of any as PayPal is awesome and close to par with top notch companies in the bay. Could hire more women in technical fields.

    Advice to Management

    Keep up the pulse reviews and follow up to retain top talent


  10. Helpful (1)

    "Depends on leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chandler, AZ
    Former Employee - Anonymous Employee in Chandler, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at PayPal full-time (More than 5 years)

    Pros

    Benefits from day one
    Good paid training
    Lots of different schedules in some departments
    If you work hard you can get off phones and into back office

    Cons

    Once you advance to certain departments its hard to move
    Most moves are lateral pay
    Raises are small percentages
    Progressing within the company is all politics and who you know and who likes whom

    Advice to Management

    Make sure that the people 'promoted' to back office deserve to be there and then pay them properly for it. Stop hiring people in at more money than people who have worked there for years make... Even when they get their maxed out raise every year. Be careful promoting teammates to management with in the same department so someones peer one day is not now their immediate supervisor the next. It causes a rift in teams and I've seen it multiple times.


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