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PayScale Reviews

Updated Jun 7, 2021

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Found 202 of over 204 reviews

3.1
47%
Recommend to a Friend
46%
Approve of CEO
PayScale CEO Scott Torrey (no image)
Scott Torrey
40 Ratings
Pros
  • "Work/life balance is exceptional(in 34 reviews)

  • "Great people to work with and a great mission to be a part of(in 19 reviews)

  • Cons
  • "They moved to quarterly payouts without giving their sales team a heads up so now people aren't able to pay their bills(in 9 reviews)

  • "Unlimited PTO thing is a bit of a gimmick(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year

      Incredible support from peers and leadership!

      Feb 26, 2021 - Strategic Account Executive in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to collaborate with internally-- A great mix from all backgrounds (Comp, HR and other tech industries). Suggestions for improvement are well received by leadership and implemented quickly if they are applicable and agreed upon. Great benefits and perks include unexpected days off for mental health, Juneteenth and holiday extensions.

      Cons

      Tons of fast change-- Training was often supplemented with "oh, that's the way we used to do it... Now we do it this way". This isn't a con for me, but maybe for others. I prefer this environment over a stagnant work environment.

      Continue reading
      1 person found this review helpful
    2. 3.0
      Current Employee

      No longer the tech star it once was

      Apr 26, 2021 - R&D 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Defined compensation best practices Incredible teammates Had some great diversity (team dependant) Company is going to rocket with success CEO had a plan and thoroughly executed on it

      Cons

      No longer follows compensation best practices which is hilarious because we just did a presentation to the world on it They use an outdated performance metric for all employees Collaboration and Morale are at an all time low While the company will do very very well they are not afraid to trim the fat, which will make it hard for employees to collaborate or take chances

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      11 people found this review helpful
    3. 2.0
      Current Employee, more than 3 years

      M&A gone wrong

      May 21, 2021 - Anonymous Employee in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Still work from home. Good health benefits. Some 401k match. Work / life balance is good when appropriately staffed.

      Cons

      Talented resources are leaving constantly. This had lead to too much work for not enough employees. M&A with PayFactors has accelerated the brain drain through redundancies, uncertainty, and no attempt at employee retention. PayScale management doesn't have enough faith in its own product to use it as part of performance reviews and career growth tracking.

      Continue reading
      9 people found this review helpful
    4. 1.0
      Former Employee, more than 3 years

      Change is sometimes bad too

      Jun 7, 2021 - Senior IT Analyst in Burlington, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Before the merger progressive solutions for analytics.

      Cons

      1. Lack of transparency 2. Lying to employees 3. lack of benefits 4. shady politics 5. favoritism 6. told your part of a team but treated like you have no value.

      Continue reading
      6 people found this review helpful
    5. 2.0
      Current Employee, more than 1 year

      Kind of a mess

      Apr 19, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Compensation, sales incentives, timely commission payments, friendly and engaging colleagues and direct managers.

      Cons

      Every week there’s a massive shake-up in the day to day operations for ‘revenue team.’ Company-wide emails announcing another round of massive layoffs from CEO on more than one Monday morning with no prior mention. Zero transparency in pricing- immediate increase in product prices following merger, in some cases over 100% from previous quarter pricing. All of leadership operates on PST, will send groundbreaking information without concern of time zone differences on the East coast.

      Continue reading
      5 people found this review helpful
    6. 2.0
      Former Employee, more than 1 year

      Not the same company that won best places to work

      Feb 19, 2021 - Sales in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flexible schedule, good benefits, great co-workers.

      Cons

      The company seems to be struggling since the pandemic. They refuse to pay you according to the market which is surprising coming from a company that is in the business it's in. Constantly making changes that fail or implementing tools that don't work. The people I talk to who are still there are miserable and they are letting a lot of good talent walk out the door. Never a good sign when you let people go or they quit, then they go and work at companies like Amazon, Outreach, Docusign etc. and seemingly do well. Maybe it's changed now, but it also seemed like the marketing team was doing everything in it's power to make things difficult for sales. There's a lot wrong there right now and I'd avoid working at PS like the plague.

      Continue reading
      11 people found this review helpful
    7. 4.0
      Former Employee, more than 3 years

      Great Company

      Apr 16, 2021 - Account Executive in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Recently acquired Payfactors, and has the potential of being a market leader in comp. management

      Cons

      Can't think of anything at the moment

      Continue reading
      2 people found this review helpful
    8. 1.0
      Former Employee, more than 1 year

      They do not care about clients or employees

      Apr 26, 2021 - Revenue 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great coworkers, brilliant, funny and hard working.

      Cons

      Where to begin? Unlimited PTO is a lie. They do not care about personal performance, they care about who can help them go public. This is not the same company it was a couple years ago- they have pushed out every single woman who was brilliant, cared about the company, and what it stood for, and replaced them with people who are GREEDY. It is disgusting what they will manipulate and do to line their own pockets. PayScale does NOT care about its clients or it’s employees. Their revenue team is a joke- they don’t even have any kind of leveling so NO career path, no quotas to speak of, it is a DISASTER, constant moving and zero transparency. The pay is low and dropping (hence the Nashville hires)- they are constantly putting us on “new comp plans” that significantly drop your OTE by tens of thousands. You read that right- tens of thousands. They don’t care about performance or talent. They don’t care one OUNCE for the clients. That’s probably the worst part- they make you sell your soul to hit quotas they make up 3 weeks before EOQ, and THEN you look like a liar to clients when we can’t deliver because PayScale changed the packaging/pricing/ project again. They are bleeding out clients because the customer service is horrible, upper management has no idea about compensation or the products, and they are running around like chickens with their heads cut off due to so much turnover and industry knowledge being lost. Every week they take away dedicated client reps and transition them yet again, and every week we get yelled at by angry clients who can see what a disaster it is and they haven’t even had the same point of contact for the past 3 months. One week the revenue teams handle renewals, the next week it’s the CSMs, and then the upsells now go to AE’s who have no idea how to sell to existing clients, but WAIT now we are no longer giving service to clients who spend less than 5k... it’s enough to give you whiplash. Avoid this place like the plague. Trust me

      Continue reading
      10 people found this review helpful
    9. 3.0
      Former Employee, more than 3 years

      Lack of industry experience

      Dec 21, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoyed working with peers who understood the uniqueness of the compensation space and shared a passion for helping clients solve complex HR problems through the use of data and advanced technology. Fast paced and high energy environment.

      Cons

      Since being acquired by a new PE firm in early 2019, PayScale has been in a constant state of chaos and turnover. This noise made it difficult to remain steadfast and focused on the company mission. Lack of industry experience at the leadership level is discouraging. Diversity across the organization is also a disappointment. Anecdotally, it appears the many women leaving PayScale are being replaced by men. I hope this changes in the near term. When I joined PayScale, work life balance was an important element of the employee value proposition. This has slowly faded over the last few years.

      Continue reading
      11 people found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Great remote working environment!

      Nov 23, 2020 - Solution Account Manager in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I was hired as a full time remote employee and have been blown away by all the attention to details we have received. Our training was excellent and we have endless amounts of resources available to us. The benefits are top notch and flexible PTO plan makes it easy to balance work and life. We have great leadership who is always looking out for its employees and they throw in a free day off every now and then! There is a lot of autonomy in our day to day and there is uncapped potential for the sales team.

      Cons

      West coast based so some delays in connecting with the team. There is a lot of flexibility and self drive required to get tasks accomplished. If you require lots of structure on day go day tasks it might not be a great fit. The company is growing and making changes so you need to be adaptable.

      Continue reading
      1 person found this review helpful
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