Paychex Insurance Agency Reviews | Glassdoor

Paychex Insurance Agency Reviews

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Found 96 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
66%
Approve of CEO
Sally Prather
4 Ratings
Pros
  • "They also encourage work/life balance and managers have also been supportive with any family issues(in 9 reviews)

  • "Easy work, really great benefits(in 7 reviews)

Cons
  • "low pay, no raise after years spent at the company(in 14 reviews)

  • "Everything; micromanaged; poor management; constant turnover of sales reps(in 6 reviews)

More Pros and Cons
  1. "Unlimited Financial and Career Potential"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - District Sales Manager in Saint Petersburg, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paychex Insurance Agency full-time for more than 6 years

    Pros

    Great earning potential, company culture and career opportunities within any division. Benefits are solid as well.

    Cons

    Large company with silos between sales divisions - but this has improved significantly over the past 3 years. Only remains an issue with a handful of sales reps.

    Advice to Management

    Continue placing value in employee feedback and ideas.

  2. "Good starter job"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Paychex Insurance Agency full-time

      Pros

      Gain valuable insurance sales knowledge and skills in a stable environment

      Cons

      No growth opportunities unless you wish to be in sales management.

    • "Excellent growth opportunities, continued focus on Innovation, Great co-workers"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retention Manager in Rochester, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Paychex Insurance Agency full-time for more than 9 years

      Pros

      Full benefits package, solid training programs!

      Cons

      Technology enhancements for our customers.

    • "Great Place to work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Rochester, NY
      Recommends
      Positive Outlook

      I have been working at Paychex Insurance Agency full-time for more than 20 years

      Pros

      Paychex Insurance Agency has been named to Business Insurance magazine's list of the Best Places to Work in Insurance for a fourth straight year!! The agency moved up one spot from its 2017 ranking, slotting 12th on the list of medium-sized employers, which includes companies with 200-999 employees supporting insurance sales and service. Paychex offers great training - and career growth!

      Cons

      Some times of the year are very busy -and overtime may be necessary.

    • "I highly recommend Paychex"

      StarStarStarStarStar
        Current Employee - Senior Underwriter in Rochester, NY
        Recommends
        Positive Outlook

        I have been working at Paychex Insurance Agency full-time

        Pros

        Flexibility, training, career development and management. Once you get your foot in the door your career is up to you. Management will support and encourage you to move forward in your career path. They also encourage work/life balance and managers have also been supportive with any family issues.

        Cons

        In previous positions that I've had there were stress levels with the work load.

        Advice to Management

        Keep being supportive it goes a long way :)

      • "You Can't Spell Paychex Without The Letters "C, H, E, A, P""

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Employer Shared Responsibility Specialist in Rochester, NY
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at Paychex Insurance Agency full-time for more than 2 years

        Pros

        Benefits, Great co-workers, Stable workforce (i.e., no layoffs).

        Cons

        Low pay, management asks for suggestions and only addresses what they want to address, Dress code is outdated, Work from home limited to certain roles, Outdated hardware and software, Internal job applications are often ignored or hiring managers discount non-Paychex experience, Management does not live the "Paychex Values" it promotes

        Advice to Management

        Paychex has a stellar reputation due to their stability yet management seemingly takes advantage of that reputation by under-paying its employees, often by an entire tier level. In other words, my role should pay what my supervisor makes, she should be paid what her supervisor makes, etc.. etc. Everyone will ALWAYS say they want to make more money, but there's a difference between that and being underpaid. Management...

        Show More
      • "Good place to work, but a lot of room for improvement"

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Dedicated Service Representative in Rochester, NY
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Paychex Insurance Agency full-time for more than 2 years

        Pros

        coworkers, support, flex time, paid time off, fun perks, benefits package

        Cons

        pay rate, system inadequacy, client communication, organization of clients, upper management disregarding employee feedback

        Advice to Management

        listen to your employees when they tell you what needs to be improved

      • "good benefits"

        StarStarStarStarStar
          Current Employee - Account Manager in Rochester, NY

          I have been working at Paychex Insurance Agency full-time for more than 6 years

          Pros

          benefits, team members, hours, location, staff

          Cons

          pay, micro manager, culture, overworked

        • "Agency Specialist"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee 
          Recommends
          Positive Outlook
          Approves of CEO

          I worked at Paychex Insurance Agency full-time

          Pros

          Great co worker. Caring environment. Lots of professional development opportunities.

          Cons

          Low pay. Little flexibility in schedule.

        • ""Everything Specialist""

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 
          Recommends
          Neutral Outlook
          Disapproves of CEO

          I have been working at Paychex Insurance Agency full-time

          Pros

          benefits, PTO, easy to move internally through different departments.

          Cons

          low pay, no raise after years spent at the company

          Advice to Management

          provide more than a " good job " or " EE of the month" the Top performing EE's because they literally are running the business and you'll loose them quickly to competitors....

        Found 96 reviews