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Paychex

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Paychex

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Paychex Reviews

Updated Nov 28, 2022

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Found 2,288 of over 4K reviews
3.8
75% Recommend to a Friend
Paychex President and CEO Martin Mucci
92% Approve of CEO

Found 2,337 of over 4K reviews

3.8
75%
Recommend to a Friend
92%
Approve of CEO
Paychex President and CEO Martin Mucci
Martin Mucci
1,312 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The benefits are great and their long term strategy is awesome.(in 517 reviews)
  • "The training at Paychex is great for people just learning how to sell in a B2B world.(in 314 reviews)
  • "Great people to work with; lots of folks willing to help you be successfull in your career.(in 193 reviews)
  • "culture is great and consistent(in 185 reviews)
  • "I have a great work/life balance and exceed quota just about every month.(in 156 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Paychex and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year

    Love my job

    Nov 22, 2022 - Payroll Specialist in Baton Rouge, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Treated great, amazing benefits. Like a family

    Cons

    Extremely heavy work load every week.

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  2. 4.0
    Current Employee, more than 3 years

    Great Company

    Nov 28, 2022 - Sr. Implementation Coordinator in Henrietta, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote positions Pay is decent. They also Worked with my availability.

    Cons

    Disconnection between departments as far as communication with upcoming changes.

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  4. 5.0
    Current Employee, less than 1 year

    Great company

    Nov 16, 2022 - Pt Service Associate in Raleigh, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company to work for and I understand the process of running payroll. Offer part-time roles with morning, afternoon, and evening shifts. The part-time employees get vacation time.

    Cons

    N/A. PT role is new, so there are no cons.

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  5. 5.0
    Current Employee, less than 1 year

    Paychex Review

    Nov 14, 2022 - Sales Associate in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Best culture company you could ever work for!

    Cons

    There are no cons here.

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  6. 3.0
    Former Employee, more than 10 years

    Balanced

    Nov 28, 2022 - Senior HR Consultant in San Ramon, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It was a pleasant job to have at a time when remote working wasn't prevalent.

    Cons

    Lots of clients, lots of work, and lots of processes to follow. Pay didn't seem to align with the value.

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  7. 5.0
    Former Employee

    Extremely supportive

    Nov 13, 2022 - Software Engineer 3 in Rochester, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fantastic people to work with. Management and peers genuinely care about your success.

    Cons

    Pay is less than other companies.

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  8. 5.0
    Former Employee, more than 1 year

    HR Sales

    Nov 10, 2022 - Sales Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, great manager + team, solid commission based compensation

    Cons

    Repetitive work, ghosting by customers due to virtual sales.

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  9. 3.0
    Current Employee, more than 10 years

    Challenging but Rewarding

    Nov 22, 2022 - Sr. Director of Sales in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Sr. Director of Sales at Paychex is really a VP level job anywhere else. The span of control is extensive and challenging. The job itself is rewarding because it’s solely focused on top line revenue growth versus owning multiple parts of the business unit (marketing, sales strategy, HR, etc). The pay is also very STRONG!

    Cons

    You’re not in control of any decisions that impact your teams opportunity and processes to achieve the objective. You rely on centralized support functions for your unit to be successful. This is strictly a margin and cost measure and is very stressful. Also, the work life balance is very challenging and stressful. Unless you are the most resilient, unattached, no family, type of situation….you can expect to have to make many sacrifices to achieve company objectives.

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    1 person found this review helpful
  10. 4.0
    Current Employee

    Good Company

    Nov 9, 2022 - Business Consultant in Denver, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management is great to work with

    Cons

    Lots of obstacles to sell around

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  11. 5.0
    Former Employee, more than 3 years

    Great place to work!

    Nov 7, 2022 - Lead Customer Service Representative in Sarasota, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great pay, benefits, and PTO.

    Cons

    Not always looking out for employees.

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Viewing 1 - 10 of 2,337 Reviews
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Paychex Reviews FAQs

Paychex has an overall rating of 3.8 out of 5, based on over 4,153 reviews left anonymously by employees. 75% of employees would recommend working at Paychex to a friend and 73% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Paychex. This rating has improved by 1% over the last 12 months.

75% of Paychex employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Paychex 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Paychex to be culture, benefits, career development and the cons to be workplace, management, compensation.

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