Paycom Sales Representative Reviews | Glassdoor

Paycom Sales Representative Reviews

Updated August 8, 2017
132 reviews

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Sales Representative

3.7
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Paycom President Chad Richison
Chad Richison
110 Ratings

Employee Reviews

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Pros
Cons
  • Work-life balance is a struggle (in 50 reviews)

  • However they reward you for the hard work ethic (in 27 reviews)

More Pros and Cons

  1. Helpful (4)

    "Great Place to Work with Opportunities to Learn and Advance your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (More than 8 years)

    Pros

    Paycom invests a lot of time and energy into developing sales professionals. From a lengthy paid training course, a week with our CSO at our corporate headquarter, to follow up training throughout your tenure, you will have every possible tool to be successful at Paycom.

    The culture in the sales offices is terrific and once you make the annual President's Club Award trip you will never want to miss it again.

    Cons

    Thi s position is not for everyone as it is a true outside sales position that requires a thick skin, a can-do attitude, and resilience.

    Advice to Management

    Continue to find ways to support your top-tier reps so they can continue to sell more each year.

    Paycom Response

    Jun 30, 2017 – Paycom Representative

    Thank you for the review! We appreciate you sharing your experience as a tenured sales representative at Paycom.


  2. Helpful (5)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Paycom full-time (More than a year)

    Pros

    good pay and comp, good software

    Cons

    not great training, only reps with high revenue will get attention from managers...even if you are brand new

    Advice to Management

    better training for employees and better training specifically on the Paycom software

    Paycom Response

    Aug 11, 2017 – Paycom Representative

    We’re happy to hear you appreciate the compensation and our product here at Paycom. Regarding training, Paycom considers its sales training program as an “MBA of sales” and is designed to be... More

  3. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Los Angeles, CA
    Current Employee - Sales Representative in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (Less than a year)

    Pros

    Good base, rewarded for hard work

    Cons

    No free time, work life balance is not available

    Advice to Management

    Spend more time training new employees

    Paycom Response

    Aug 9, 2017 – Paycom Representative

    We’re glad to see you recognize the value of Paycom’s compensation program for sales representatives. Additionally, we recently announced an increase in PTO accruals for employees. As you’ve... More


  4. Helpful (1)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paycom full-time (Less than a year)

    Pros

    Compensation, training, culture, perks, presidents club

    Cons

    Micromanaged by managers, strict weekly schedule that must be followed. Not a lot of freedom

    Advice to Management

    Give more freedom to your sales reps!

    Paycom Response

    Jul 3, 2017 – Paycom Representative

    Thank you for your review! We'll be sure to share your feedback with management team.


  5. Helpful (9)

    "Executive Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Sales Representative
    Former Employee - Executive Sales Representative
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Paycom full-time (More than 3 years)

    Pros

    Compensation and benefits offered. There are no other pros. Difficult to meet the 20 word minimum for this review. Terrible.

    Cons

    You'll reach a point where you will realize the money you make there does not outweigh the emotional strain this job puts on you, your friends and your family.

    Outside sales representatives should be given flexibility to dictate their own schedules - not micromanaged.

    Leadership is verbally abusive and not supportive. This company will legitimately brainwash you. So thankful I was strong enough to get out.

    Advice to Management

    Just change ASAP

    Paycom Response

    Jul 6, 2017 – Paycom Representative

    It’s unfortunate you did not appreciate your time at Paycom. With hard work comes great rewards. During your time with us, we hope you took the opportunity to address your experience and concerns... More


  6. Helpful (9)

    "The good, the bad, the ugly about Paycom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Sales Representative
    Former Employee - Executive Sales Representative
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Paycom full-time

    Pros

    -Training and development program
    -Head of sales is incredibly inspiring
    -Compensation opportunity ($200k+)
    -Medical plans $1 per pay period
    -Executive Sales Representatives quarterly training in Dallas
    -Culture used to be a huge plus but management has changed that significantly

    Cons

    -Success depends on office manager (take the job if you're applying in Orange County)
    -NEW senior leader has drastically changed sales culture (he will ask you about your religious views and political affiliation)
    -Management team does not value career sales, only as good as your last couple of deals
    -Politics for promotional opportunities
    -In 2016 Paycom changed President's Club location last minute from Grand Caymen Islands to Scottsdale, AZ
    -First year work/life balance (expect 60+ work weeks)
    -Buyers hate payroll companies and do not want to change
    -Overly competitive marketplace
    -Long sales cycles (4-6 months average)
    -Be prepared to facilitate and coordinate all payroll implementations without payroll training
    -Major turnover in sales organization (especially first year reps >70%)
    -Complex software to learn (diverse product set)
    -Gossip mill and politics across offices
    -Inexperienced managers due to lack of training
    -Internal HR department is extremely unprofessional and unprepared

    Advice to Management

    -Monitor the culture across offices
    -Pay attention to turnover and exit surveys, your culture is bleeding and you need to do something about it
    -Leader of the company needs to change dictator leadership style

    Paycom Response

    May 18, 2017 – Paycom Representative

    We appreciate you acknowledging the many positives to working in sales at Paycom. We strive to offer tremendous training, support and opportunity to our sales representatives. Regarding some of your... More


  7. Helpful (1)

    "Great Oppurtunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative
    Approves of CEO

    I have been working at Paycom full-time (Less than a year)

    Pros

    Unlimited opportunity for success. You can truly drive your career with paycom. It is challenging but very rewarding

    Cons

    Upper management makes huge push for quotas. Turnover is high from amount of pressure on sales reps.

    Paycom Response

    Apr 18, 2017 – Paycom Representative

    Thank you for the review.

  8. Helpful (18)

    "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Portland, OR
    Former Employee - Sales Representative in Portland, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Paycom full-time (Less than a year)

    Pros

    Decent base salary. Co-workers.

    Cons

    You won't have a life. Period. They will expect you to eat, drink, and speak Paycom 24/7 (drink the Paycom koolaid). If you have friends, a family, hobbies, or general activities outside of work, this is NOT the job for you. This is an extremely corporate job where "Paycom standards" have to be met on a weekly basis or you'll get written up/fired. Micromanagement is so unbelievable you'll think you're in preschool again. If you're a seasoned professional with sales experience, your head will spin in disbelief and amazement. Don't be fooled by the awesome "culture" they promote. Expect to be working 70-80 hour work weeks with 5 days off TOTAL a year (I'm serious). There is no cushion for "off days" and you'll expect to be in constant contact with your Manager e.g. "send me a picture of where you are?" There is absolutely ZERO trust in your abilities and are constantly under the microscope. Local management is so fake and superficial it's unreal. Look elsewhere unless you're desperate...

    Advice to Management

    I know Paycom likes to hire new college grads because they have no prior work experience and can brainwash them into thinking this amount of work/life style is normal, but c'mon. We all have lives outside of work. Sales professionals need to recharge and be fresh to be impactful to their clients unless you're a robot.

    Paycom Response

    May 11, 2017 – Paycom Representative

    Sales representative roles are fast-paced and require cooperation with management. We clearly outline expectations, the effort required and what it takes to be successful during the interviewing... More


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Phoenix, AZ
    Former Employee - Sales Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paycom full-time (Less than a year)

    Pros

    Unlimited earnings potential with base and commissions!

    Cons

    There are no cons to working at Paycom.

    Advice to Management

    Ad more fun to sales cycle to increase sales.

    Paycom Response

    Mar 27, 2017 – Paycom Representative

    Thank you for the review and feedback!


  10. Helpful (16)

    "AVOID THE OUTSIDE SALES POSITIONS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paycom full-time (Less than a year)

    Pros

    - My coworkers were nice and driven
    - Base salary is decent (doesn't end up being worth it when you're putting in 11 hours a day)
    - Earning potential
    - $1 insurance

    Cons

    ADVICE TO JOB SEEKERS-- find someone on LinkedIn that is a former Paycom sales rep and ask them to give you candid information on how it was and why they left. I wish I would have done this before I took the job.

    Paycom actually asks new sales reps to write Glassdoor reviews AT TRAINING-- notice how majority of the good ones say "less than a year". Just keep that in mind...

    Where to start. First of all, the management style is INCREDIBLY immature and EXTREMELY passive aggressive. Your manager can be smiling at you one moment and then turning around, rolling their eyes, and talking about you with your coworkers the next moment. Just because someone is a good sales rep does not mean they are going to be good at managing a sales team. When you're new, there is definitely a "sink or swim" mentality which is expected but this is literally a "throw you in the pool and hold you under water until you either can't take it anymore and leave or you miraculously learn how to breathe under water" type of situation. You are offered little to no support. When I was going on my first few appointments in which my manager said they'd attend with me, they told me 15 minutes before we were supposed to leave that they were going with another VERY tenured rep on their appointment instead. They chase revenue and will abandon you. You get FIVE days of vacation and are looked down on if you take it. I would honestly compare Paycom to a cult. I was actually worried about leaving the office for fifteen minutes to pick up my lunch or go to the bathroom-- EVERYTHING IS MONITORED. If you're looking for a company that respects you and legitimately cares about your development, look elsewhere. You are not valued until you start bringing in SERIOUS revenue. A work/life balance is a myth at Paycom. LAST PIECE OF ADVICE-- actually ask them about what the turnover rate is for sales reps. Out of the training classes of about 20 people that they turn out every month, WELL OVER HALF are gone within the first year.

    Advice to Management

    Make sure your managers are actually managing well. And learn what work/life balance is.

    Paycom Response

    Apr 25, 2017 – Paycom Representative

    We invite employees across career stages and roles throughout the company to leave voluntary, anonymous reviews on Glassdoor. This sometimes includes sales representatives who are near or have... More