Payless ShoeSource Reviews | Glassdoor

Payless ShoeSource Reviews

Updated September 23, 2017
1,472 reviews

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1,472 Employee Reviews

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Pros
Cons
  • Minimum wage for back breaking labor (in 75 reviews)

  • Upper management makes bad financial decisions and people who really do the work pay for it (in 72 reviews)

More Pros and Cons

  1. "warehouse coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Assistant in Redlands, CA
    Current Employee - Warehouse Assistant in Redlands, CA
    Recommends
    Positive Outlook

    I have been working at Payless ShoeSource full-time (More than 5 years)

    Pros

    a good company to work its sad its closing

    Cons

    its a good company good place to work a lot of opportunities

    Advice to Management

    good place to work many years there good opportunities


  2. "Salespeople"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Payless ShoeSource full-time

    Pros

    Quiet store, easy pace, easy to excell

    Cons

    Job was always on the rocks

    Advice to Management

    None

  3. "Unsatisfied long time employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Payless ShoeSource full-time

    Pros

    It used to be an employee oriented company when i started 30 yrs ago.

    Cons

    poor benefits, poor management, does not give breaks to employees when needed

    Advice to Management

    Need to listen and take care of the employees.


  4. "Multi-Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi Store Manager
    Current Employee - Multi Store Manager
    No opinion of CEO

    I have been working at Payless ShoeSource full-time (More than 5 years)

    Pros

    As a manager, being able to build your own schedule. Incase you need to take particular days off you don't have to ask anyone for permission unless otherwise discussed prior to accepting job offers.

    Cons

    Competitive retail world environment. Be ready for changes.

    Advice to Management

    Always keep hiring.


  5. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Payless ShoeSource part-time

    Pros

    Breaks, friendly staff, discount, close early on weekends

    Cons

    No commission but expect for weeekly goals to be met.


  6. "No growth unless low on staff"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Payless ShoeSource (More than a year)

    Pros

    Great customers, great product, coworkers became like family

    Cons

    Manager sat around and did nothing with little training and expected everything to be spotless and goals to be met.

    Advice to Management

    Train management better.


  7. Helpful (2)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mira Mesa, CA
    Former Employee - Anonymous Employee in Mira Mesa, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Payless ShoeSource part-time

    Pros

    If you're lucky, you'll make friends with some (not all) of your co-workers.

    Cons

    Under paid for the amount work that you do. The store is often understaffed but management expects you to do the job of 3 people, even when you're all alone. Management asks you to clock out early during your shift, so you end up doing work without getting paid. Depending on your store manager, they will ask you to cut your breaks short. There isn't any work culture.

    Advice to Management

    Stop treating your employees poorly, there's a reason y'all have a high turnover rate.

  8. "People are awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Planner in Topeka, KS
    Current Employee - Merchandise Planner in Topeka, KS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Payless ShoeSource full-time (More than 5 years)

    Pros

    Co workers are the best, the work atmosphere is second to none, and you always have the ability to move up in your career

    Cons

    Behind the times in technology but hope to fix soon, havent had a bonus in several years but looks promising this year!

    Advice to Management

    Invest in IT


  9. "Stress full unsecure. Stay away."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Leader in Chicago, IL
    Current Employee - Store Leader in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Payless ShoeSource full-time (More than 3 years)

    Pros

    Benefits was good. Vocation personal hours

    Cons

    No future a sinking ship. Upper manager were old and there kids is adults..
    So they think that all of us has no kids or family. Because they put payless above their families they expect that from you too. They like manager that will take abused and unsafe conditions without speaking up complain.

    Advice to Management

    You guys outsource jobs to third world countries laid off the American . But expect to make money from Americans.


  10. "Okay for a first time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Payless ShoeSource part-time

    Pros

    This wasn't my first job but it's great for people who are looking for retail experience because they're basically always hiring because of the high turnover rate. Some of the pros would be: hour long breaks, above minimum wage, & friendly coworkers. The only reason it was so hard for me to leave was because of my coworkers! I wish I could take them with me to my new job lol

    Cons

    There's so many cons with this job I don't even know where to begin with. First of all, my manager blatantly disrespected me and called me a name but when I reported it to corporate, they basically wanted to know what was the instance where my manager called me that name... as if there was an excuse for it. If you don't go and talk to the customers while they're shopping you get in trouble, if you don't meet your goals for the day, you get in trouble. They want you to hound customers and try to get them to buy as much as possible but customers don't like being bothered! My manager was constantly focusing on what we did wrong and never once congratulated us on the things we did right. I had the sixth highest conversion in the district (higher than my managers) and my manager never said anything... I had to hear about it from the assistant manager from another store. I could deal with the cheap customers who beg you for coupons and get mad when you don't have any, cleaning the store after people who bought nothing, and people staying 5 minutes after close, but I just couldn't deal with my manager.

    Advice to Management

    Just leave the company lmao


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