Paylocity Reviews | Glassdoor

Paylocity Reviews

Updated December 7, 2017
36 reviews

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36 Employee Reviews

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Pros
Cons
  • Sometimes Feels Like the Company is Growing Faster Than it Can Support (in 17 reviews)

  • Fast moving sometimes causes growing pains (in 29 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great company overall, but tough job with less-than-competitive pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Consultant
    Current Employee - Implementation Consultant
    Recommends
    No opinion of CEO

    I have been working at Paylocity full-time (Less than a year)

    Pros

    Paylocity is a great company overall, and does care for its employees and the client experience. Your coworkers are smart, helpful, and engaged. There is a decent amount of training resources available to you. The offices are modern, and well-equipped. Implementation, specifically has a couple conferences (nationwide) each year, so that all remote and local employees come together to collaborate and get to know eachother. Most managers are caring, and want to find ways to help you succeed and determine a long-term path for you. Some positions offer remote opportunities. Good health benefits, PTO, 401K Match.

    Cons

    Implementation is a VERY tough job. High volume times will force you to work outside of the "8-5" schedule almost everyday if you want to keep up with the workload. This includes working on weekends as well. High volume times also interfere with the holidays and makes this the most stressful time of year. Internal processes are constantly changing, so you have to be extremely proactive in learning new systems, databases, and project management in order to keep up. The pay is NOT competitive, and on the lower end compared to other implementation consultants at other HCM companies. Certain managers do micromanage, so that's something to be aware of. You will advance if you work really hard, and give it 125% year-round, but if you're not that person...then you will stay put indefinitely.

    Advice to Management

    I believe that you truly have to look at the current compensation for implementation consultants. After end-to-end, we have even more responsibility and contact with the client than ever before. We are managing countless projects, under tough timelines during high volume times. And, we need to feel appropriately compensated for the late nights and stressful day to day roles. We also go through immense changes, and extra side projects that are not related to our everyday role which makes it hard to keep up with workload.

    Paylocity Response

    Dec 7, 2017 – Director, Human Resources

    Thank you for your feedback and review. I am happy to hear that you like so many things about Paylocity. We have experienced a lot of growth at Paylocity and have seen quite a few changes. Working... More


  2. "Paylocity Overall"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - HRC in Schaumburg, IL
    Current Employee - HRC in Schaumburg, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paylocity full-time (More than a year)

    Pros

    Awesome people to work with! I can tell my manager sincerly cares about my future and growth within the company.

    Cons

    May be going too fast for us to support. Extremely overwhelming when you don't have enough staff to support the workload causing current staff to be overworked and worn out.

    Advice to Management

    Don't put more on us than we can bare. Its causing us to get worn out and so close to giving up.

    Paylocity Response

    Dec 7, 2017 – Director, Human Resources

    Thank you for your feedback and review. I am happy to hear that you feel supported and that your manager cares about your development. We have experienced a lot of growth and have seen quite a few... More

  3. Helpful (1)

    "Great culture, but wary of upcoming changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Paylocity full-time

    Pros

    Fun and energetic with great culture.

    Cons

    Moving to new building may lead to reduced remote days.


  4. Helpful (1)

    "On the fence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Approves of CEO

    I have been working at Paylocity full-time (More than a year)

    Pros

    The people I work with are the ones that keep me here. I love the employee benefits and enjoy when I have the opportunity to build a relationship with my clients. Also the opportunity to learn payroll and Paylocity's software has been a lot of fun. #PayrollNerd

    Cons

    The Service department is a call center. If you have experience with back-to-back calls 40 hours a week, you're golden.

    Also, I've heard that every other department in the company is amazing to work for, but Leadership does everything they can to lock Account Managers into the service department. For that reason, it's hard to know what other opportunities are possible in the company.

    Advice to Management

    A "verbal contract" is not a legal contract when the details of the agreement were never actually discussed orally. Figure out what the procedures are before holding employees to it.

    Paylocity Response

    Sep 12, 2017 – Director, Human Resources

    Thank you for your feedback and review. I am happy to hear that you like many things about Paylocity. We have worked hard to create a company where people are valued and feel empowered to succeed... More


  5. Helpful (4)

    "Decent pay, great culture, insane workload."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager II in Lake Mary, FL
    Current Employee - Account Manager II in Lake Mary, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Paylocity full-time (More than a year)

    Pros

    The company culture is fun-loving and modern with all sorts of social events and community activity. Leadership is mostly supportive and flexible. Lots of time off and leadership makes it easy to use it. The health benefits are pretty good and the pay is alright. The company makes more than a baseline attempt to provide good amenities. The facility is also completely modern and gorgeously appointed. Overtime is abundant as needed and rightfully so.

    Cons

    The workload is intense and very nearly unreasonable to designate as a 40-hour-a-week job. There is very little communication between crucial departments and almost no delineation between what is and isn't an account manager's responsibility. Client load is completely luck of the draw. Paths to upward mobility are unclear and seemingly random.

    Advice to Management

    Be more open to reasonable accommodation as requested. Communicate more openly with employees and clients alike to ensure expectations are not just reasonable but universally understood.

    Paylocity Response

    Oct 9, 2017 – Vice President Client Services

    Thank you for your feedback. We try very hard to make Paylocity a place where we work hard and play hard. The Account Manager role is the center of our clients experience and an extremely important... More


  6. "Good company retrain managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Paylocity full-time

    Pros

    Culture is very nice and real

    Cons

    Management
    training is for the basic job assignments, however there are much more products that you will need to know and understand once on the floor

    Advice to Management

    Treat everyone the same and no need for several people to be in the one on one meetings


  7. Helpful (2)

    "Support specialist 1 and 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Specialist
    Former Employee - Support Specialist
    No opinion of CEO

    I worked at Paylocity full-time (More than a year)

    Pros

    Strong cultural values, great laid back work environment and great people.

    Cons

    Unbelievably poor compensation and virtually zero advancement opportunities.

    Advice to Management

    Fight to get your employees paid

  8. "Not horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Paylocity full-time (More than a year)

    Pros

    The people are awesome.
    Work-life balance is great.
    Individuals can still contribute and matter.

    Cons

    They are moving to enterprise all the things.
    Technical leadership can be less than stellar.
    Bonuses are pretty craptastic.

    Advice to Management

    Get back to the basics. There are a lot of cultures out there (Spotify, Valve, etc.) that really will work. Embrace them.

    Paylocity Response

    Jun 1, 2017 – SVP, Product and Technology

    Thank you for taking the time to share your feedback! I agree – our people are awesome and individuals can make a difference. We are very proud of our culture but are always striving to improve... More


  9. "Inconsistent Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Paylocity full-time (More than 3 years)

    Pros

    The company provides a lot of balance to work and life for the most part. There is also a focus on providing a comfortable working environment.

    Cons

    Communication from various levels of management can and will change within a week, sometimes even a single day. This makes it very hard to stay on even footing with what your goals are, which then translates into some somewhat unpleasant transactions with coworkers, and even at times clients.

    Advice to Management

    Make the "silos" not only go away on the organizational chart, but in practice as well. Living an us v them mentality isn't productive for us or the clients.

    Paylocity Response

    Jun 5, 2017 – Director, Human Resources

    Thank you for your feedback and review. I am sorry to hear your experience does not match our intention of being a great place to work. We are a fast growing company, and this can result in several... More


  10. Helpful (1)

    "Basic employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Paylocity full-time

    Pros

    benefits arr good. they give away a lot of free stuff but mainly to their favorite "special" employees

    Cons

    upper management has ego issues. If you do not jump when they tell you to, you will have hell to pay

    Advice to Management

    treat your employees respectfully. talk to them respectfully.

    Paylocity Response

    May 30, 2017 – Senior Manager Human Resources

    Thank you for taking the time to write this review. I’m sorry to hear that you have had such a bad experience. We have worked hard to create a company where people are valued and feel empowered to... More


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