Paymentsense Reviews | Glassdoor

Paymentsense Reviews

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Found 153 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
94%
Approve of CEO
George Karibian and Jan Farrarons
13 Ratings
Pros
  • "Everyone is very friendly, approachable, helpful and fun, with a work hard play hard mentality(in 16 reviews)

  • "Paymentsense is a great company to work for(in 11 reviews)

Cons
  • "No cons just hard work equal great benefits(in 7 reviews)

  • "Due to some technical issues, customers complain about customer service and some adds additional charges to clients after the sellers promises(in 6 reviews)

More Pros and Cons
  1. "A"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Partnership Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than a year

    Pros

    The business culture here is one of a kind. Management is supportive and provides team and individual incentives which keeps moral high during the quieter months, creating healthy competition amongst teams. The company strives to push boundaries within its industry, working in an agile environment allows the business to truly listens to its clients and end customers, shaping the way they do business through genuine feedback.

    Cons

    Kitchen is too small, other than that, no complaints

    Advice to Management

    More Personal Development and tools to measure growth would be great

    Paymentsense2018-03-28
  2. Helpful (6)

    "Felt lied to from the beginning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Businesses Development Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Paymentsense full-time for more than a year

    Pros

    The biggest pro for me was the friends I made. There were some stand-up people that I met and became friends with. Potential to make lots of money.

    Cons

    From the very beginning, they tell you that there is a small base plus commission. This is a blatant lie, because it is all commission. They pay you your base if you are barely hitting target. They give you three tiers. Bronze that's where you get your basic salary, silver, and then Gold. So if you're bronze or don't hit your target then you are given your basic, keep in mind that this is considered an offense even...

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    Advice to Management

    Well, I truly don't know how some people in the Sales Dept. made it into management. They don't do anything and rely on everyone else to do the hard work so they can get a percentage of the regular guys. Treat your employees like they matter.

    Paymentsense2016-08-15
  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Wayne, IN
    No opinion of CEO

    I worked at Paymentsense full-time for more than 2 years

    Pros

    Good environment and plenty of opportunities to change positions within the company.

    Cons

    Long hours and lower pay than competitors.

    Paymentsense2016-06-21
  4. Helpful (1)

    "Concession Owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Concession Supervisor in London, England
    Recommends
    Approves of CEO

    I have been working at Paymentsense full-time for more than 4 years

    Pros

    I have been working with payment sense for more than 3 years and it has great earning potential for hardworking and also great support by the company, it doesn’t give you any thoughts to look for something else..

    Cons

    Lot of competition, but that is one way to keep your motivation going harder.

    Paymentsense2019-03-30
  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than 2 years

    Pros

    Paymentsense is a fast-paced, innovative and forward-thinking business- but better than all those things - the people really do make this an incredible place to work. I'm surrounded by incredibly switched on, intelligent and brilliant people who make each day at Paymentsense great. Culture wise, I've never worked anywhere quite like it - it's definitely not a place you don't work hard - but in return for that, you're...

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    Cons

    We've totally outgrown the office (due to rapid growth - we're in true scale up mode) but luckily we've just been told we're moving to a brand new office early next year in Paddington - complete with rooftop!

    Paymentsense2019-03-29
  6. "So glad I moved to Hull!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - TeleAppointer in Hull, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than a year

    Pros

    Having worked for 3 other direct competitors of PaymentSense (1 very large competitor) doing tele appointing and only joining the business on 3rd December 2018 I have to say how truly amazed I am by everyone and everything. From the amazing "beer Fridays" to the wonderful town Hall meetings and numerous other lovely incentives. My colleagues in both Hull offices are outstanding, I can literally approach anyone and be...

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    Cons

    My only regret is not joining the Paymentsense family sooner!

    Advice to Management

    Keep doing what you are doing. :)

    Paymentsense2019-03-15
  7. "BDM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Paymentsense full-time

    Pros

    money,work hard get more money

    Cons

    flexible hrs manage your own time

    Paymentsense2019-03-26

    Paymentsense Response

    April 1, 2019Chief Talent Officer

    Hello, thanks for your review. I like your points and I'm glad you think that this is somewhere you will be rewarded for hard work. We've tried to build a business that supports you if you're engaged and committed so I'm glad to hear that's your experience. You mention flexible ...

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  8. "Diamond in the rough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than a year

    Pros

    They look after their staff They work hard The play hard They approach each situation with the end user/customer in mind Very supportive - The sky is the limit

    Cons

    The environment is agile, they are still a startup and this isn't for everyone. People have struggled to come to terms with how they operate. This is not negative, but something people need to be aware of.

    Advice to Management

    None

    Paymentsense2019-03-07
  9. Helpful (1)

    "Great place for an ambitious person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Approves of CEO

    I have been working at Paymentsense full-time for more than 2 years

    Pros

    Good work culture, flexible working hours, good employee benefits. The company is ambitious, and hence there is opportunity to grow.

    Cons

    I have not much to add here.

    Advice to Management

    Please preserve the nice work culture!!

    Paymentsense2019-02-22
  10. Helpful (1)

    "Very ruthless company who pretend to care about their staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Paymentsense full-time for more than 2 years

    Pros

    Good money if in sales department

    Cons

    No more fast paced than other payments firms, but management flip from one idea to the next without giving anything time to bed in and everyone runs around like headless chickens to keep up

    Advice to Management

    Keeping staff happy is not just about fancy chairs and free coffee.

    Paymentsense2019-02-26

    Paymentsense Response

    February 26, 2019Chief Talent Officer

    Hi, thanks for taking the time to write your review. I'd love to talk to you in more detail about what we can do to show you we're not just pretending. We've introduced a whole raft of exciting things to share the love with our colleagues, activities like exercise classes, book ...

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Found 153 reviews