Payroll1 Reviews | Glassdoor

Payroll1 Reviews

16 reviews

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2.4
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Elaine Kelly
8 Ratings

16 Employee Reviews

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  1. "Amazing LIFE/WORK balance and GREAT TEAM BUILDING"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting in Birmingham, MS
    Current Employee - Recruiting in Birmingham, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Payroll1 full-time (Less than a year)

    Pros

    This company has a wonderful culture and the wamth and genuine concern for others is apparent in not only their policies but treatment of staff. Life/work balance is encouraged and promoted. Salary is based on qualification and past work history. Training is supportive with both self directed tutorials and file share programs easily accessed.

    Cons

    Office politics can play a role as it can in any organization. Fly straight and your fine.


  2. "Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in Birmingham, MI
    Former Employee - Executive Assistant in Birmingham, MI

    I worked at Payroll1 full-time (More than 10 years)

    Pros

    Good, caring, and professional staff, willing to work hard, take care of clients, and make sure every task and detail is completed thoroughly. Everyone there went the extra mile to satisfy clients and help each other.

    Cons

    The culture felt like it changed shortly before the company was sold to Heartland Payment Systems. In all fairness, I was also going through some personal issues due to my mother's illness, but some of the warmth and open communication seemed to shift in the months before and right after the sale, making an indelible impact on the company and staff interactions.

    Advice to Management

    I truly miss the team I worked with at Payroll 1. We were like family, so it was very hard to leave. I do hope the new owners remember that the most valuable asset they acquired when they purchased Payroll 1 was the staff, and that they treat them with the uttmost respect, care, and candor.

  3. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, MI
    Former Employee - Anonymous Employee in Birmingham, MI
    Disapproves of CEO

    I worked at Payroll1 full-time

    Pros

    The other payroll specialist are great.

    Cons

    No communication from corporate. They make changes with out talking to the people who do the job. They have no idea how much work load is on their employees.

    Advice to Management

    Talk and listen to your specialist. They are the ones that deal with your clients.


  4. "Payroll Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Payroll Specialist in Macomb, MI
    Former Employee - Payroll Specialist in Macomb, MI

    I worked at Payroll1 (More than 10 years)

    Pros

    They do a great job of training new employees before actually processing payroll for many clients.

    Cons

    The pay was low and there's not much room for advancement.


  5. Helpful (2)

    "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Payroll1 full-time

    Pros

    I do love the people I work with. It is a very small office, and we're all like family. The pay is decent. They do give a nice bonus for completing your CPP certification.

    Cons

    I have only had one review and raise since I got there over 3 years ago. They keep dragging their heels. They also like to keep piling more duties on you for no extra pay.

    Advice to Management

    Regular feedback and reviews are key to improving and motivating your people. It really makes us feel underappreciated when we get nothing from you for feedback or raises.


  6. Helpful (7)

    "16 years at the Company and great people working with except for Elaine Kelly which is an ego manic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager in Denver, CO
    Former Employee - Office Manager in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Payroll1 full-time (More than 10 years)

    Pros

    There is really nothing good about this company

    Cons

    After 16 years and bringing on 100 companies and managing this whole time, I experienced a personal tragedy with my daughter getting bone cancer. Elaine Kelly came to visit the Denver office. I had shaved my head because my young daughter had lost her hair. She came right up to me and said I will not have my managers with shaved head and I don't care if your daughter has cancer or not. You are the one with cancer. Well after 16 years need less to say I have a sense of pride and a comment like this coming from the CEO which many other employees heard left us all speechless. I was comforted by the other employees and they all wanted to quite immediately. She has some balls and will go after anyone. Praise the Lord she does not have kids.

    Advice to Management

    Peter and Chip: you guys are great and have always been the soul of the company. Sorry Elaine ever came on board. It has taken a real dive with her poor leadership. And she must be a bear to work for. God bless you guys.


  7. "Great Place Great People!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Payroll1 full-time (Less than a year)

    Pros

    Great culture; honesty, integrity, teamwork and work life balance.
    Not a hierarchal organization, so no micro-managing or redundancy in management positions
    Stable company

    Cons

    The fact that this is not a hierarchal organization can lead to ambiguity at times. Great environment for self starters with an entrepreneurial spirit, not so for those requiring a more structured environment.

  8. Helpful (3)

    "Worst Company I ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Specialist in Denver, CO
    Former Employee - Payroll Specialist in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Payroll1 full-time (Less than a year)

    Pros

    I received a better job and only had to endure it for two weeks.

    Cons

    After going through 2 months of interviewing, I was finally offered a position $2.00 less an hour than originally discussed (1st interview out of 3). When I professionally asked if the salary was negotiable I was scolded like a child and was told "you were told the salary would be xyz!!!" So I'm a liar? I write everything down...Strike 1. Since I recently moved to Denver I needed a job so I reluctantly accepted. I was told I would start a week later, next day I interviewed with another company.
    1st day, I found out only 4 people work in the office, no supervisor, no IT. When I interviewed in the office, it was set up to look like more people worked in the office. One is a mailroom clerk and 1 is part time. I was given a payroll book and was told to read it...so for 8 hours I read it. I've done payroll so this was by far a waste. As the day progressed, I noticed two of the workers basically were killing themselves getting stuff done, while the part time person left for 2 hours and the phone rings to everyone!
    Next day, I was advised for the next two weeks I would be in the mailroom since the mail clerk decided to take vacation. However, you are the mailroom for 5 offices not just 1. So for the first week I did the mail, and the machines kept breaking down. I asked if there was someone we could call for service, no the mail clerk does it. So me and the other two people (the part time person was sick, and also on vacation) licked and stuffed over 200 paychecks a day (it was quarter end so yes let people take time off). I ended up working overtime and when I submitted my timesheet I received a page email, telling me this was unacceptable . Again, I was told by my coworker/trainer to do it. It was 4 hours..
     I will spare the details but I had a family emergency and the company actually called to make sure I was telling the truth. ..that was the final straw, I was offered another job and I would have accepted it no matter the salary.
    Btw..my "supervisor" who was in another state didn't call or email me once to welcome me..nice.
    And the location...what a dump

    Advice to Management

    Get a clue


  9. Helpful (3)

    "Decent pay/benefits, Horrible management!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Payroll1 full-time

    Pros

    The people are great (excluding management). Pay and benefits start out ok. Don't plan on a salary increase and expect benefit premiums to go up every year.

    Cons

    Terrible communication between management and specialists. No room to grow in the company.

    Advice to Management

    Listen to your employees. It's unprofessional as a district manager to discuss any employee issue with another employee - stop doing it. You should make your employees feel like they are a well respected, valued employee instead of making them feel like they are just there to help out. Take the time to learn your employees name at least.


  10. Helpful (1)

    "Good opportunity for entry level Person looking to start their career in payroll."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Payroll Specialist in Atlanta, GA
    Former Employee - Payroll Specialist in Atlanta, GA

    I worked at Payroll1 full-time (More than a year)

    Pros

    Learn the full cycle of payroll processing.
    Working with multiple clients and developing working relationships to further enhance career goals.

    Cons

    Payscale in the Atlanta area is very low compared to industry standards.
    Location is in the Atlanta/Perimeter and traffic is congested all day.
    Room for advancement opportunities is poor.

    Advice to Management

    Foster growth for direct reports to advance and improve upon the low salary ranges


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