Pearle Vision Reviews | Glassdoor

Pearle Vision Reviews

Updated December 18, 2017
116 reviews

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2.4
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Kerry Bradley
21 Ratings

116 Employee Reviews

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Pros
Cons
  • No benefits, no paid holidays or vacation (in 7 reviews)

  • Low pay, Luxottica products only (in 5 reviews)

More Pros and Cons

  1. "Administrative Position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pearle Vision full-time

    Pros

    I loved it and if I could go back I would

    Cons

    N/A There was not any cons for me


  2. "Owner - Franchisee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Pearle Vision full-time

    Pros

    N/A. I don't have five words of pros.

    Cons

    If you aren't an experienced Optician or O.D., just say NO! The sales team gives you this amazing presentation and tells you how GREAT you are and how you're the "future of Pearle" and then after you sign up, leaves you in the dirt. Our experience has been awful and the lack of proper training is egregious. They can build you a fantastic store but then you are on your own. Ask about financial reporting systems, Monthly COGS, insurance percentage of business, insurance reimbursements, avg percentage of write offs from retail sales for insurance, how you can reconcile your invoices to your monthly statement (hint: you can't),etc. Get into the minutiae! Otherwise you will be screwed. This is not the franchise for the weak or optically inexperienced. We bought into this asking all the right questions (so we thought), doing our "due diligence" (so we thought), and researching thoroughly (so we thought). Now we're in debt to the tune of $600k and are damned well going to get through this on our own. Just don't expect anything from Pearle Vision after you give them their $30k-$46k franchise/design fees. Read and understand every, single word in the contract before you sign. Ask them to summarize your investment on a microscopic level - both as initial investment as well as ongoing monthly basis. Don't assume ANYTHING! Luxottica is absolutely awful.

  3. "Be more patient with your new employees and stop making people feel stupid for asking questions."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist
    Former Employee - Receptionist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pearle Vision full-time (Less than a year)

    Pros

    The pay and bonuses were good, 40 hours guaranteed weekly, every other weekend off

    Cons

    Insufficient training, lack of constructive feedback, clicky and gossipy, no structured training, inconsistent messaging

    Advice to Management

    Treat your employees with respect. Don't speak down to them. Communicate expectations and be fair, don't expect people to read your mind.


  4. Helpful (1)

    "Life is too short"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Optometric Assistant in Boston, MA
    Current Employee - Optometric Assistant in Boston, MA
    Doesn't Recommend
    Negative Outlook

    I have been working at Pearle Vision full-time (Less than a year)

    Pros

    Safe work environment . Sundays off.

    Cons

    No break, overbooked, angry customers, understaffed. Unprofessional. Unfair pay.

    Advice to Management

    Don't have the doctors wife try to run the place or manage employees . Don't trick patients into thinking they have appointments. Teach everyone how HIPPA works, give breaks and don't pay male workers more than the females doing more work.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Pearle Vision full-time

    Pros

    Great team, lots of learning opportunities

    Cons

    Have to be willing to deal with grumpy customers at times


  6. "Horrible very big lying cheating & sneaky poor Quality of service & products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearle Vision full-time (Less than a year)

    Pros

    The Office is clean and nice equipment. Great Patients until they get screwed over .Good hours.

    Cons

    Lying cheating and giving poor quality of service and product

    Advice to Management

    Too many chiefs not enough indians


  7. Helpful (1)

    "1 star"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pearle Vision full-time

    Pros

    I have no pros to list

    Cons

    Was treated like absolute garbage!

  8. "Too obsessed with cutting hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Portage, MI
    Former Employee - Assistant Manager in Portage, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pearle Vision full-time (More than a year)

    Pros

    Free pair of glasses every year
    Fun contests to win more free glasses/sunglasses
    Decent commission

    Cons

    Always pressure from the top to cut hours
    Product is very expensive
    Computer system was repetitive and made process longer than necessary

    Advice to Management

    Simplify the checkout process. We shouldn't have to type in someone's address, name and phone number etc more than once. Just make the system smart enough to carry it over.


  9. "Optician/Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Optician in Burnsville, MN
    Former Employee - Optician in Burnsville, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pearle Vision full-time (More than 3 years)

    Pros

    Great Team, Great Management, Franchise location, great relationships with vendors

    Cons

    Regional management is a pain


  10. "Wonderful owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Austin, TX
    Former Employee - Store Manager in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pearle Vision full-time

    Pros

    Owner/operator was a great guy.

    Cons

    No health insurance for employees.

    Advice to Management

    Invest in insurance for employees.


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