Pearson Reviews | Glassdoor

Pearson Reviews

Updated February 21, 2017
477 reviews

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Pearson CEO John Fallon
John Fallon
174 Ratings

477 Employee Reviews

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Pros
Cons
  • Also when it is the peak season, it is really hard to keep a work life balance (in 43 reviews)

  • Upper management is clueless of the day to day (in 93 reviews)

More Pros and Cons

  1. Helpful (9)

    "Formerly one of the top NYC metro companies to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager
    Former Employee - IT Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pearson full-time (More than 10 years)

    Pros

    Great work life balance, lots of enthusiasm and energy, products and services to be proud of.

    Cons

    Constant re-orgs, outsourcing, severe staff slashes. Very stressful environment, constant pressure to meet goals with staff that is either apathetic, concerned for thier jobs, or consultant/staff that is constantly changing. Reviews from the Education community are an embarrassment. Has become a sad place.

    Advice to Management

    Focus on digital education.


  2. Helpful (9)

    "Used to be great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Iowa City, IA
    Former Employee - Manager in Iowa City, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than 10 years)

    Pros

    My immediate team was great, and we were working on some very forward-thinking work.

    Cons

    Upper management has completely destroyed the company, and the employee morale. There is no direction, no conviction to follow-through on anything, and everyone knows it.

    Advice to Management

    Quit. Just quit, and let someone competent take over. Please.


  3. "A company that needs radical change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearson full-time

    Pros

    Team environment and level of knowledge and dedication

    Cons

    Top leadership and Board continue avoid diversification, which allows for major headwinds year over year when aging technology continues to show signs of breakdown.

    Advice to Management

    Reinvent our company not our brand.


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  5. Helpful (6)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time

    Pros

    Great people and top talent in the industry, strong compensation and benefit plan

    Cons

    Instability due to frequent re-orgs, senior leadership does not have realistic expectations or realistic market insight, technology is behind, too much recycled content and poor customer service department

    Advice to Management

    I have plenty, but I don't think they would listen to it. They want to hear what they want to hear and not what reality is.


  6. Helpful (4)

    "Sales - Needs A lot of Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Boston, MA
    Former Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than a year)

    Pros

    The location of the office is great.

    The clients you work with are delightful.

    The representative that they higher are good people.

    Cons

    Commission structure is awful and not paid on time

    Goals are never given on time, they usually give it to you about the same day you get your commission

    Management doesn't understand that morale is low in the office

    Bad communication from the higher ups

    They keep losing people to better paying jobs

    The company doesn't treat employees well

    No professional development in this company

    Advice to Management

    Listen to your employees, stop blaming everything that goes wrong on the staff or people that left the company. The issue is coming from inside the company starting with higher ups and management. Treat employees better and with respect.


  7. Helpful (6)

    "Communications Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Communications Manager in Hoboken, NJ
    Former Employee - Communications Manager in Hoboken, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than 3 years)

    Pros

    The company has a great mission and the staff from around the world really feel like the work they are doing can make a difference. Great work/life balance with many managers allowing people to to WFH.

    Cons

    Years of reorganization has eroded morale. Leadership is in survival mode and are more interested in protecting their own jobs than finding ways to truly make the company shine. Very slow to innovate. Approval processes are long and tedious due to so many people wanting/feeling the need to to contribute (therefore protecting their own jobs as they become part of the "team").

    Advice to Management

    Find a reorganization plan and stick to it. Let the plan play out before abandoning it for another reorganization plan that seems better, as so far that hasn't worked. Everyone understands the need for layoffs, but it should be across the board including non-performing managers. Open your eyes and really see where the productivity and successes are and will be, and stop living in the past.


  8. Helpful (6)

    "Going down hill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time

    Pros

    I worked with some wonderful, smart, dedicated people, some of whom I am still in touch with. The people in my division, anyway, were always willing to help one another and worked together as a team to produce a quality end product.

    Cons

    The higher-ups at the company don't seem to care about those who work for them. Decisions are made with seemingly no thought as to what the consequences will be for those who have to implement them. They introduce buzz words like efficacy and yet keep procedures in place that do not foster efficacy in any way. It's as if the buzz words will somehow cover up for their lack of talent. By the time I left it seemed as though quality was taking a back seat to profit. Spending that sort of capital is a Bad Idea.

    Advice to Management

    Take a moment to talk to, and really listen to, your employees. They have some great ideas and insights. Stop trying to run the company into the ground.


  9. Helpful (6)

    "Good For the Unambitious"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Boston, MA
    Former Employee - Project Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pearson full-time (More than 5 years)

    Pros

    Simple Responsibilities, ability to WFH when needed, standard set of benefits and up to 4.5% match with the 401k, central location in Back Bay allows for straight-forward commute.

    Cons

    Outdated and inefficient production systems, consistently late deliverables, miles of red tape, lack of career advancement, notoriously low salaries in the publishing industry, you're literally a cog in the machine that's quite easy to replace.


  10. Helpful (2)

    "Content and Scoring Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Content and Scoring Support in Kent, WA
    Current Contractor - Content and Scoring Support in Kent, WA
    Recommends
    Neutral Outlook

    I have been working at Pearson as a contractor (More than 3 years)

    Pros

    Flexibility, must use your brain for problem solving, critical thinking and analysis on a daily basis.

    Cons

    Unpredictable scheduling. Opportunity for bonus can be taken away at a moments notice.

    Advice to Management

    Management is great here.


  11. Helpful (1)

    "Needs a complete overhaul"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearson full-time (More than 3 years)

    Pros

    Pearson employees are truly the best in the business! There are great health insurance options.

    Cons

    The whole company needs a major overhaul. The industry is changing and Pearson is not changing fast enough. The rep job has become almost impossible. We work nonstop many months of the year and are not being paid at all near what we deserve. It is almost impossible to make a bonus anymore. The technology is good, but there are just too many issues in the market and Pearson hasn't adapted.

    Advice to Management

    Completely start over. Like, at the beginning of time.



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