Pearson Reviews | Glassdoor

Pearson Reviews

Updated May 26, 2017
2,378 reviews

Filter

Filter

Full-time Part-time

2,378 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Difficult to maintain work life balance (in 45 reviews)

  • During the last 4 years upper management changes too many times (in 104 reviews)

More Pros and Cons

  1. Helpful (3)

    "general review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in White Plains, NY
    Former Employee - Anonymous Employee in White Plains, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pearson full-time (More than 3 years)

    Pros

    Many experienced, talented co-workers and location

    Cons

    The employee downsizing is constant, leaving those left to shoulder more work


  2. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Columbus, OH
    Current Employee - Inside Sales Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson full-time (More than 3 years)

    Pros

    Great atmosphere, supportive management and encouraging training

    Cons

    Promotions take forever and the corporate environment makes things go longer than they should.


  3. Helpful (9)

    "A once great company is now in a death spiral"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than 5 years)

    Pros

    Great benefits and great people. Work is really interestng. Two years ago I would have given Pearson 4 stars.

    Cons

    Company is in a death spiral. Continuos layoffs the past two years. They're outsourcing every department. A once great company to work for is now a terrible company. Morale is unbelievably low.

    Advice to Management

    Fire the CEO. The company is now a shell company -- every department has been outsourced to vendors and only a few people remain to manage the vendors.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (13)

    "Going Downhill With No End In Sight"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Employee in Boston, MA
    Former Employee - Former Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than 8 years)

    Pros

    There are great individuals at Pearson, dedicated to the spirit of the work, who believe in providing access to quality content to as many kids and teachers as possible. Decent benefits but not immune from financial realities created by poor leadership. Work from home is encouraged and supported.

    Cons

    Where to start?

    First off, there is just a ridiculous number of mid to upper-level managers at Pearson, many of who did not advance through merit but were seemingly poached from non-publishing businesses or straight out of MBA programs. Most of these managers know NOTHING about publishing and are a significant factor in Pearson's deteriorating brand recognition, releasing sub-par products and marketing materials created with virtually no input from educators or the former educators who work at Pearson.

    Second, anemic and delusional leadership. John Fallon is a terrible CEO, who has overseen a reduction in diversification (selling off FT and Economist), time and again has misjudged the market (Common Core, assessment), and has prematurely cut the legs out from paper and gone full in with digital before appreciating the realities of mixed medium learning. He has a technology executive trying to follow the Netflix model, where consumer choice is everything, and apply it to a space where mandates and standards preclude that sort of flexibility. He's headed the outsourcing of thousands of jobs where thousands of combined years of experience in education have been let go and replaced with engineers, MBA's, and project managers with ZERO experience in educational publishing and product development. Pearson's stock has flirted with junk status several times and from all recent accounts there are no signs of improvement. Look for a merger with a consortium to bail out his tenure sometime in the next couple years, seeing as the board simply refuse to see this man off.

    Third, the Agile project management culture has taken over all aspects of daily activity at Pearson and is used to mask failures. It's officious, stifles creativity, sets unrealistic and contradictory expectations, pits teams against each other, and results in far more inefficiencies than what I'd seen in my first five years with the company. Don't get me wrong, Agile works well for iteratively developed technology products, but there has to be a consistent vision aligned with customer needs and requirements to drive those efforts and Pearson fails by almost every measure in that regard. Stakeholders are no longer accountable, project managers are, so while the merry-go-round of people doing the actual work sees many go off and fewer get on the ride, the people who are supposed to be driving a cohesive strategy and failing remain in their posts. It's less project management and more CYA management.

    Fourth, and it bears repeating, John Fallon and his army of unaccountable officers and VP's.

    Advice to Management

    Simple. Leave. Or better yet, go back to the future and engage with the few remaining employees you have with decades of combined experience in education, get their and the customer's feedback, and build off of that. What you're doing now IS NOT WORKING. The stock price shows it, the weekly onslaught of negative press shows it, the fact that you have to keep laying people off in what should be an exciting and innovative time of transition and opportunity shows it. The bravery, innovation, and decency have gone from Pearson, and YOU'RE to blame for it.


  6. Helpful (13)

    "Embarrassed to say I work for Pearson"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pearson full-time (More than 3 years)

    Pros

    Previous incredible company. Employees were proud to work for Pearson, at one time took great care and concern for their employees. Again, previously. Great parking structure, great break rooms, awesome peers, clean bathrooms, decent benefits, decent vending machines, printers, lovely elevators, hard working, loyal bottom feeder employees, bright, intelligent bee workers. A couple management and AD kind, hard working, funny, but are concerned with only shedding the limelight on themselves. Lovely regular people waiting to make a difference.

    Cons

    Lack of leadership, constant reorg, revolving door of upper management, no consistency, Embanet rules change day by day to benefit company, 1% raise or ZERO if you are not a brown noser, workers are pigeon holed, very, very little opportunity for promotion, can be targeted as problematic if you voice concern about lack of leadership, facade of importance, grandios ego with Senior management, HR means well, but has not a clue, lack of honestly, lack of vision, can only see how to fill senior management and shareholders pockets, lack of concern and regard for loyal hard working employees, low, low paying hourly even with advanced degrees, does not share changes with in the company with employees until the moment they come into play, new management come and go, senior management have ability to work remote, senior management allotted better benefits, additional PTO and enormous salaries and very good annual compensation. Run. Don't look back. This company previously, was wonderful, respected, under great Directors and senior management, but now it is sad quite, like being in grade school and being pushed around by the insecure bullies of the playground. One can only hope this company can find the basic principles it was once had.

    Advice to Management

    Stop trying to promote yourselfs as being the elite of the company. You are there to do a job, not to strut around like you are a Koch Brother, you are nothing near or even remote caliber of those individuals. Do your job, get a clue, gain some morals, principals and get off your pretend high horse. Recognize the little people for their abilities rather than being afraid, intimidated, by them. Belittling them only shows your true colors. John Fallon, have you no shame? You were once so, caring, charismatic, respected and admired. Larry Singer should be put in a corner with a dunce cap.


  7. Helpful (1)

    "Sr. Human Resource Help Desk Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bloomington, MN
    Former Employee - Anonymous Employee in Bloomington, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pearson full-time (More than 10 years)

    Pros

    Good pay and benefits. Job was interesting

    Cons

    Tiring when call or email volume was high.

    Advice to Management

    should have kept the jobs in the US


  8. Helpful (1)

    "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Image Coordinator in Upper Saddle River, NJ
    Former Employee - Image Coordinator in Upper Saddle River, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Pearson full-time (More than 10 years)

    Pros

    Excellent health and retirement. Enefits

    Cons

    Company outsources jobs to India

    Advice to Management

    Keep jobs in the USA


  9. Helpful (1)

    "Loved working for this company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Program Manager in San Antonio, TX
    Current Employee - Senior Account Program Manager in San Antonio, TX

    I have been working at Pearson full-time (More than 10 years)

    Pros

    Worked through many different positions, in the end was in a great position. Was able to manage contract from my home office

    Cons

    Constant reorgnization, lack of communication


  10. "Great company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Solutions Associate in Indianapolis, IN
    Current Employee - Learning Solutions Associate in Indianapolis, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Pearson full-time (More than 3 years)

    Pros

    Great pay and benefits, allow us to work from home twice a week, generous with bonuses, home/work balance is honored and valued, love my team!

    Cons

    The company is now going through a rough patch and has made several layoffs.

    Advice to Management

    When you layoff a group of people, take into consideration who are the hardest workers, not just location.


  11. Helpful (6)

    "The next Kodak..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than 10 years)

    Pros

    I had been with Pearson on and off for the past 20 years. I gained valuable knowledge and experiences there, and I had the opportunity to work with some exceptional people and talent.

    Cons

    The publishing industry as a whole has been in steep decline over the past 5 years, if not longer. Pearson created new business models in an effort to keep their main business in higher education sustainable. However, due to poor management and in-fighting among very senior management in the US, they removed most of these other business models, which were bringing in millions of dollars, in an effort for what one can only view as "going back to the basics." Unfortunately, this company's future is very dim, as they are now on a ride to be the next Kodak. In the most recent lay-off in March 2017, they let go of approximately 100+ people, and they have left customers hanging and they have no idea how to fix or address outstanding commitments and on-going issues. If you are in a sales position, they are extremely coy about paying out bonuses fairly, and will try to move you and/or your team to a services model, where you would only be able to receive a mediocre annual incentive plan over a traditional sales incentive bonus. Politics abound everywhere. It is rare to find a manager that will groom you, as they are all looking out for themselves in an effort to climb the corporate ladder an escape from the next lay off. Lastly, it is very difficult to get promoted at Pearson. They will often dangle a new position with additional responsibilities to you without ever changing your title or compensation. Get EVERYTHING in writing.

    Advice to Management

    It's great that the internal in-fighting has been removed, however it is unfortunate that it was ever allowed to occur. (Internal competition was encouraged for years and years by one of the former executives of North America, and in recent years the internal competition that was allowed resulted in the most recent layoff). To the new president in North America, you are between a rock and a hard place. People have offered their insights and opinions based on either their limited view of Pearson and how their organization or team fits in as a larger piece of the puzzle, and/or you have been blind-sided by management team members that only tell 1/2 truths. Other companies and customers are talking about Pearson, they are rolling their eyes... If you really want to go back to basics, start with why Pearson exists. What was it associated with? Why did customers in the past always come back? Put employees first again instead of the shareholders. It can still be a win-win --- happy employees make happy customers, which means return business, which will mean happy shareholders.


Showing 2,378 of 2,568 reviews
Reset Filters