Pearson Sales Representative Reviews | Glassdoor

Pearson Sales Representative Reviews

Updated May 18, 2017
61 reviews

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Sales Representative

2.8
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Pearson CEO John Fallon
John Fallon
26 Ratings

Employee Reviews

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Pros
Cons
  • Difficult to maintain work life balance (in 45 reviews)

  • During the last 4 years upper management changes too many times (in 104 reviews)

More Pros and Cons

  1. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Columbus, OH
    Current Employee - Inside Sales Representative in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson full-time (More than 3 years)

    Pros

    Great atmosphere, supportive management and encouraging training

    Cons

    Promotions take forever and the corporate environment makes things go longer than they should.


  2. "Overall good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Raleigh, NC
    Current Employee - Sales Representative in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson full-time (More than 3 years)

    Pros

    A lot of great people at the company. Exciting new things happening. Flexible schedule. Company is great about people working remotely in many positions.

    Cons

    Recent internal changes have affected a lot of things in a negative way. Huge reorgs are never fun. Internal promotions have been really few and far between because of this. They aren't as open to hiring people internally from sales for marketing or product positions as they previously led me to believe. Base pay for Sales reps is really low.

    Advice to Management

    Be more transparent with your employees especially in regard to internal promotion opportunities.


  3. Helpful (5)

    "Sales - Needs A lot of Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Boston, MA
    Former Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than a year)

    Pros

    The location of the office is great.

    The clients you work with are delightful.

    The representative that they higher are good people.

    Cons

    Commission structure is awful and not paid on time

    Goals are never given on time, they usually give it to you about the same day you get your commission

    Management doesn't understand that morale is low in the office

    Bad communication from the higher ups

    They keep losing people to better paying jobs

    The company doesn't treat employees well

    No professional development in this company

    Advice to Management

    Listen to your employees, stop blaming everything that goes wrong on the staff or people that left the company. The issue is coming from inside the company starting with higher ups and management. Treat employees better and with respect.


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  5. Helpful (4)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Boston, MA
    Current Employee - Sales Representative in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearson full-time (More than 8 years)

    Pros

    Education sales. Good products. Good benefits. Company car. Work from home. Not much else to say. Potential to make good money but goals are unattainable in current environment.

    Cons

    This company wants to work its people to the bone. Extraordinary expectations and no support. Company is struggling. Layoffs. No raises. No flexibility. Lots of travel. Large territories.

    Advice to Management

    Realize the quality of your tenured sales force and the importance of relationships in making sales value your employees strengths and work life balance. The good employees will do what it takes to be successful, do not micro manage. Trust. The bad employees will fail and it will be taken care of in the results. The work life balance is non existent. If you want to keep good employees allow them to do their job.


  6. Helpful (6)

    "Run far, run fast! Sinking ship...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Sales Representative in Remote, OR
    Former Employee - Field Sales Representative in Remote, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    When I first started, work life balance was good. Until you get management staff who believes that you have to answer calls and emails on nights and weekends for Pearson technology that fails.

    there were a couple of managers who really cared about their Reps and tried to find the best fit for them....

    Cons

    ...That quickly dissipated. Senior Leadership Team (and it turns out, Pearson as a whole) had an MO to only hire just out of college "cheerleaders" who they could pay less. It was well known and blatantly obvious to the tenured publishing professionals, and created much more work for them as they had to train these children who do not want to work hard. Pearson switched the compensation plan multiple times and NOT for the better. It is not a hard job, but recognize when the reps go above and beyond (you DO NOT!) They would also schedule campus visits during finals or poor times of the school year. Why? They wanted to attend a sporting event in the area and it was convenient for them. (Who cares about the customer and rep)

    Advice to Management

    Realize that you have wonderful talent already doing the job. Pay them the commissions they deserve. Do what you say you will do. Do not expect them to work on nights and weekends. If they are a good employee help them get to where they want to go. Don't try to portray yourselves as a technology company, you are not and never will be. Figure out commission and stick with it. Be an advocate for your employee, not a dictator. Senior Leadership consistently lies and says one thing and goes back on their word more often than not. Publishing is a dying industry, time to put it out to pasture. Realize that vacations are earned and do not tell an employee the only time they can have vacation is in June. They earn that time and they can be away from campus for a week without it impacting their entire year. You are a very short sighted leadership time. It is time to look inward and see why everyone is jumping ship.


  7. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Dallas, TX
    Former Employee - Sales Representative in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pearson full-time (More than 3 years)

    Pros

    Great benefits and terrific management

    Cons

    zero work life balance, lots of re-organizations going on within the company

    Advice to Management

    Pull back on the overwhelming amount of Admin work required by the reps.


  8. Helpful (12)

    "Inside sales rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Columbus, OH
    Current Employee - Inside Sales Representative in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pearson (More than a year)

    Pros

    Flexible hours during off season

    Cons

    No room to grow. Only work here if you want to stay a rep for life and be micro managed by a boss who doesn't know how to do your job, let alone his/hers.

    Advice to Management

    Quit focusing on happy hours and National Food Days in the office and other band aid fixes and put your attention towards your employees who are working hard and want to invest in the company.


  9. Helpful (6)

    "good luck!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Hoboken, NJ
    Current Employee - Sales Representative in Hoboken, NJ
    Doesn't Recommend
    Neutral Outlook

    I have been working at Pearson full-time (More than 5 years)

    Pros

    Great people, great place to learn, good global outreach programs.

    Cons

    Bonus payout never happens, if you do happen to make a bonus it takes months to receive it. Current moral is down due to restructure.

    Advice to Management

    Hire from within, losing great employees.


  10. Helpful (9)

    "Good until I moved to Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Columbus, OH
    Former Employee - Inside Sales Representative in Columbus, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pearson full-time (More than a year)

    Pros

    Good benefits, lots of PTO (which accrues over time). A lot of good people, I left a while ago and I'm still good friends with some of them.

    Cons

    My experience with Pearson was pretty good until I moved into sales. The inside sales department is one of the most unprofessional, toxic environments I have ever worked in. There is rampant favoritism, no consequences for racist or sexist comments, microaggressions surrounding different identities and backstabbing is just to be expected. By the time I was ready to go, I learned to keep everything to myself because the culture was so incredibly treacherous. Managers act with impunity and promote only the white men who suck up to them. It's a dangerous work place. There are always openings on the team because the turnover and burnout rate is incredibly high. Do not work for this team.

    Advice to Management

    Stop prioritizing favorites. Learn to treat your employees like humans, not machines. The high-ups need to take a real hard look at this department and evaluate if as it is now is worth the legal risk that it poses to the company. And get it together with your digital transition. Nothing ever works.


  11. Helpful (5)

    "Sales rep"

    Star Star Star Star Star
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Recommends
    Neutral Outlook

    I have been working at Pearson full-time (More than a year)

    Pros

    Semi flexible schedule and time to work from home. It totally depends on your manager how your experience here will be. Positive work environment. Great people. As this is tied to school system, you essentially barely work over summer, which is a major benefit and half the reason I stay at this job.

    Cons

    Work life balance is hard during selling season. Depending on your territory, a lot of travel. Extremely email heavy. HUGE learning curve. Bad time to be in publishing. Aggressive goals that are very hard to achieve and you're on a

    Advice to Management

    Less aggressive sales goals and possibly a bi annual goal so that reps are not burnt out and demotivated.