Pearson VUE Reviews | Glassdoor

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Pearson VUE Reviews

Updated February 11, 2018
124 reviews

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3.5
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Robert Whelan
56 Ratings

124 Employee Reviews

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Pros
Cons
  • Reorganization has led to increase turnover rate, not much room for advancement, no guarantee of hours scheduled (in 4 reviews)

  • Low pay for the high responsibility (in 4 reviews)

More Pros and Cons

  1. "Good entry level job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Center Administrator in Phila, PA
    Former Employee - Test Center Administrator in Phila, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pearson VUE (More than 3 years)

    Pros

    This is a good place to work. Friendly and professional candidates, nice coworkers.

    Cons

    Since it involves secure testing, can be stressful sometimes.


  2. "Good and bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pearson VUE full-time (More than a year)

    Pros

    Great developer environment. Some strong mid-level leaders.

    Cons

    Lack of customer focus.

  3. "Don't"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pearson VUE full-time

    Pros

    flexible, good if you are just starting out

    Cons

    poor structure, horrible on boarding, toxic work environment, do not set up individuals for success


  4. "Where hospitality industry meets security industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Administrator in Detroit, MI
    Current Employee - Test Administrator in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson VUE part-time (More than 5 years)

    Pros

    Meeting lots of people. Friendly atmosphere. Flexible schedule. Decent benefits for permanent part-timers.

    Cons

    Low pay. Irregular schedules make it difficult to combine with studies or another job.


  5. "VUE is great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Pearson VUE full-time (More than 10 years)

    Pros

    Committed people. Strong business performance. Clear mission. Strong leadership.

    Cons

    Very little turnover so limited room for advancement at Manager level and above.


  6. "Good Com"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pearson VUE full-time

    Pros

    Great company to work for, good training and great people. They treat you with respect and help you grow

    Cons

    I see nothing wrong in working for that company.

    Advice to Management

    None


  7. "Test Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Center Administrator
    Current Employee - Test Center Administrator
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pearson VUE part-time (More than a year)

    Pros

    Low stress, great for retirees

    Cons

    Test Center not well managed. outdated and dirty, bathrooms are not cleaned properly and could be mold on ceiling tiles, broken chairs and dirty carpet, broken lockers, inoperative light fixtures in ceilings. The place is neglected.

    Advice to Management

    You get what you pay for. Test center manager is not pro-active, doesn't take care of the center. Appears the Regional manager shares the same values. Too much turnover. Benefits provided for short hour part time personnel, but can't ever take time off or be sick, because manager doesn't try to find someone to cover. What is the point of providing the benefits, if the personnel can't be granted sick time or time off? You need to do a better job with cleaning up a dirty center.

  8. "Administrative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pearson VUE full-time

    Pros

    It was a great place to work

    Cons

    I can be challenging being a newbie with a office filled with longtimers


  9. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pearson VUE full-time (Less than a year)

    Pros

    Great organization, orderly and clean, good working environment

    Cons

    Need higher pay and more vacation time


  10. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Bloomington, MN
    Current Employee - Supervisor in Bloomington, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pearson VUE full-time (More than 10 years)

    Pros

    Great benefits
    Many different career paths

    Cons

    Does not replace necessary headcount which adds additional work to others

    Advice to Management

    High turnover is due to added stress from too lien of teams.


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