Pearson Employee Reviews about "upper management"

Pros

Pearson has above average benefits, and many employees work in a low-stress environment. Many of the products developed at Pearson are done with concern for the end user/customer.

Cons

The company is very big, and some business units may not receive the funding necessary to develop industry leading products. Middle and upper management are resistant to bigger changes even though the company continuously undergoes reorganizations.

Pros

Gym discount, downtown office, nice cafeteria, good work/life balance and opportunity to work from home if you can get away with it (dependent on manager)

Cons

The Custom team is given more work than they have resources for. If you say you have too much to do, you're looked down on and treated horribly. The mentality is all work harder and faster with less resources or you'll get laid off. Upper management has a ridiculous amount of policies in place that micromanage workers and you're pressured to turn projects around so quickly.

Pros

You can move up if you can handle working all the time and they have great benefits for employees.

Cons

A very confusing corporate structure and they are always restructuring. Very poor flow of information from upper management to lower employees and everything is steeped in secrecy. Very strange.

Pros

can work from home, great upper management, excellent work

Cons

contract workers are hit or miss: I had a project and lost it due to changes within upper management.

Pros

Great place to begin a career in EdTech Great PTO and benefits Remote work fully embraced, can work hybrid or in office if you choose

Cons

- The pay is under market rate with yearly raises on the lower side - Workload will increase the longer you stay, which often leads to the low pay as a big pain point - Upper Management is completely clueless to the work of the boots on the ground and interactions with them come off as inauthentic and cold. - Absolutely zero professional development and career progression within the company unless you apply outside of the CS department

Pros

It can be solid and steady job if you know what you are doing in this business, produce, and you are not looking for advancement opportunities. Training exists but many complain that the training is not applicable to the many unique circumstances and situations around each program nursed by Pearson.

Cons

Many employees are asked to engage with additional responsibilities without additional pay. Upper management in Chicago is a 'good ole boy' club with a culture and policies that extend from Career Education Corporation - a for profit education company that runs AIU. So, don't look for interest about the student as much as for the numbers. In fact, don't look for interest in employees either especially if you require support at your job as a 'PDP' will be heading your way soon. Remember, training is minimal at best. There are pockets of engaged staff and pockets of very toxic staff. If a job is available, it could be that you are headed for a toxic pool of complainers, conspiracy theorists, gossip addicts, and generally, people who are dissatisfied with their lives.

Pros

Working with educators, helping them and their students, selling high quality products and content

Cons

Upper management is insensitive to the needs of its salesforce and there are constant reorganizations. Morale is low, and industry is on decline. You are expected to be happy while not being recognized or compensated for your hard work. You are not supported if there is harassment.

Pros

One of the best things about this company is the people working in the trenches. Everyone is intelligent and goes above and beyond to get the job done. The health benefits are very good.

Cons

The President and upper management care more about profits and shareholders than providing the people actually doing to work the tools/software they need. The old data systems they use do not work together, are constantly breaking down, and almost every time they perform an update, something else goes wrong with at least one system. Most people who have worked there over 10 years have yet to receive a promotion or a raise. Employees are asked to do the work of two people, without monetary compensation.

Pros

Started out as a very good Company to work for. Ok pay, nice benefit package as far as vacation time, etc.

Cons

When Customer Service was in Columbus, Ohio I felt sorry for the people there losing there jobs as they opened Customer Service in Lebanon, Indiana and those people lost their jobs. Now, the folks in Lebanon, Indiana are beginning to lose their jobs. They don't keep the 'little people' informed of the bigger picture only Upper Management is really aware. Just like this deal with Pearson Education and IBM. I bet there were very few CSR's aware of everything that was starting to happen in 2002 with them.

Pros

Pearson used to have a lot of pros. It was a great place to work until John Fallon became CEO.

Cons

Upper management is completely disorganized and has absolutely no clue how to move the company from book publishing into a digital product and services company. This is after at least four or five reorganizations in as many years, and massive, massive layoffs, which continue to this day. If there was an actual plan other than firing people and leaving those left behind to fend for themselves with extremely limited resources, I could understand “trimming the fat.” But there appears to be no end in sight. Management is completely disconnected from their employees . Students and their education used to matter here, but now it’s all about the shareholders. If you enjoy working in a pitifully low morale environment, and you like waiting for the next shoe to drop (your impending layoff), this is the place for you.