Pechanga Resort & Casino Reviews | Glassdoor

Pechanga Resort & Casino Reviews

Updated July 25, 2017
87 reviews

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3.6
StarStarStarStarStar
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Michael Ribero
32 Ratings

87 Employee Reviews

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Pros
  • Great benefits packages and competitive pay (in 12 reviews)

  • Good pay even better opportunities (in 8 reviews)

Cons
  • Possibly having to work holidays (in 5 reviews)

  • Salaries are not that good for hard work (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temecula, CA
    Current Employee - Anonymous Employee in Temecula, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than 10 years)

    Pros

    I've worked at Pechanga for over 10 years. They have good benefits for families, co-workers are great to work with, they have a great Team Member Programs Department. I do believe they want the best for everyone.

    Cons

    Lots of Leadership and employee turnover. Sad to see long term team members leave. They need to give more opportunities of advance and promotion to those who have put in the years. Take a chance on your dedicated Team Members. Also you'll find yourself working on days off and after hours.

    Advice to Management

    Do everything you can to keep your top-performers and long term team members. With all the new hires, its important to keep the long term team members who know the culture.

    Pechanga Resort & Casino Response

    Jul 26, 2017 – Talent Acquisition Sourcing Strategist

    We appreciate your feedback and will share your post with leadership.


  2. "Banquet Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pechanga Resort & Casino part-time

    Pros

    Great people
    Great food
    Great perks
    lots of room for advancement

    Cons

    Lots of hours
    Short Staffed
    Not enough hours to work

    Advice to Management

    Keep on call hires busy

    Pechanga Resort & Casino Response

    Jul 26, 2017 – Talent Acquisition Sourcing Strategist

    We appreciate your feedback, we will share your response with leadership.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temecula, CA
    Current Employee - Anonymous Employee in Temecula, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than 5 years)

    Pros

    Great PDC Board, Great Team Members, Awesome Team Member Events and Excellent Benefits.

    Cons

    Lots of changes and turnover

    Advice to Management

    Remember the Team Members who are dedicated and put in long hours at work, at home, and even on days they have PTO.


  4. "Marketing Operations Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pechanga Resort & Casino part-time

    Pros

    Pechanga Resort and Casino, is a great place to work great co-workers. Management is nice and supportive.

    Cons

    Must work holidays and having to work in a smoke environment.

    Pechanga Resort & Casino Response

    Jul 26, 2017 – Talent Acquisition Sourcing Strategist

    Happy to hear you enjoyed your leadership team and co-workers during the time you worked here.


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Great people I work with. People are treated with respect

    Cons

    Long hours, hard work, but it is like this when you get in management

    Advice to Management

    Keep up the great work, we thank the tribal members for giving us great opportunities

    Pechanga Resort & Casino Response

    Jul 26, 2017 – Talent Acquisition Sourcing Strategist

    Thank you for your response we appreciate your feedback


  6. "Guest Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Temecula, CA
    Former Employee - Guest Service Representative in Temecula, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Excellent Benefits and great work schedule. I worked full-time, 4-10 schedules (4 days 10 hours a day). Great team to work with

    Cons

    Compensation should be re-evaluated.
    Weekends is a must;Seniority is priority but fair
    high-turn over rate
    Guest can be difficult to deal with alot of time

    Advice to Management

    none


  7. "Coffee Shop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino full-time

    Pros

    Good pay, mostly friendly customers and co workers.

    Cons

    Overall, good place to work at

  8. "Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temecula, CA
    Current Employee - Anonymous Employee in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    great starting pay
    good benefits that start after probation period
    Co workers make the job.

    Cons

    smoking environment
    Hard to move up

    Advice to Management

    stop favoritism with in department.


  9. "Ems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Pechanga Resort & Casino full-time (More than 8 years)

    Pros

    Excellent patient contact and ability to work out pressing medical problems or treat and release

    Cons

    Follow up not always known after seeking additional medical attention.

    Advice to Management

    Allow to have a fully trained staff to provide ample coverage as needed.


  10. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Doorman
    Former Employee - Doorman
    Recommends
    Approves of CEO

    I worked at Pechanga Resort & Casino part-time (Less than a year)

    Pros

    Great environment, great employees, such a fun place to work with different things happening every day. It's definitely not a place that you get bored at because of the diversity.

    Cons

    Not really any cons that I can think of.

    Advice to Management

    Keep up the great work!!


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