Pechanga Resort & Casino Reviews | Glassdoor

Pechanga Resort & Casino Reviews

14 reviews

Filter

Filter


1.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael Ribero
4 Ratings

14 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great benefits packages and competitive pay (in 12 reviews)

  • Good pay even better opportunities (in 8 reviews)

Cons
More Pros and Cons

  1. "It Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Engineer in Sun City, CA
    Former Employee - IT Engineer in Sun City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pechanga Resort & Casino (More than 10 years)

    Pros

    the benefits, I shall miss, as well a steady pay check.

    Cons

    You have to sign a at will, contract.

    Advice to Management

    Follow through, with what you say your going to do.


  2. Helpful (2)

    "Poker room started out as a place that was fun but as turned into a dreadful experience over the past several years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Poker Supervisor in Temecula, CA
    Current Employee - Poker Supervisor in Temecula, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than 10 years)

    Pros

    Benefits are good. The company offers medical, dental, vision, 401(k), life insurance, vacation and sick time to full-time employees. Part-time workers can also get partial benefits if eligible.

    Cons

    Company states they offer pay for performance. This is not true. Lazy slackers tend to receive the same percentage as top performers. Percentages are kept artificially low so managers can receive more for their bonuses. Shift managers are exempt from some policies, like attendance, which leads to abuse of the system and some managers hardly working 30 hours but getting their pay for 40. Corrupt managers are protected by senior management. The poker room is constantly short-staffed so all members need to work harder. There are many times when workers in the poker room don't even get breaks. It takes 3-6 months to get replacements due to the extensive background checks that are required.

    Advice to Management

    If you want to be the best you need to do everything possible to get and keep the best people. Pay the best, hold the best to the highest standards and accept nothing less. The slackers need to be terminated. They reduce the guest experience and hold back the productivity of other workers. Get rid of the poor and corrupt managers. The kill the morale of the workers. The room needs a fresh face to help boost morale.

  3. "Table Games"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rather Not Say in Temecula, CA
    Former Employee - Rather Not Say in Temecula, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Christmas Bonus and a bi weekly paycheck.

    Cons

    Surveillance does not monitor employee parking.
    Employees physically abusive towards supervisors.
    Payola and corruption.
    Anyone honest is booted to insure nothing changes.
    DOJ investigations.

    Advice to Management

    You cant give them any advice as they are beholding to the tribe and basically only puppets and axmen.
    Without a doubt the worse casino I ever worked at.


  4. Helpful (3)

    "Beware.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage in Temecula, CA
    Former Employee - Food and Beverage in Temecula, CA
    Recommends
    Positive Outlook

    Pros

    Great benefits and that is all I can literally say about this business, that and atleast you get to go home after being miserable for 8 hours.

    Cons

    Unprofessional work environment, Extreme favoritism, common practice of fraternizing, wages, employees not free to use the restroom in some departments, Unequal treatment, lack of trust from management. Take it this way folks, if they can be rid of 6 EXTREMELY LOYAL employees who have been employed there for 18 years with perfect attendance and no personal complaints ever filed agaisnt them, then imagine what they would do to you! Fired with false charges amd NO evidence of this so called claim! Also over the course of 18 years, was not offered or even considered for a supervisor position. Oh and not to mention, the wage is slightly above minium wage after 18+ years of Hard work..BEWARE!! 6 EXTREMELY LOYAL AND HARD WORKING SENIOR EMPLOYEES FIRED DUE TO HEARSAY AND ZERO EVIDENCE! BEWARE..i am not the one who was fired, i am a whitness to these 6 amazing people..Good luck to you all!


  5. "I was fired for being extremely ill on a mandatory weekend, and i even had a hospital note."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cocktail Server in Temecula, CA
    Current Employee - Cocktail Server in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino full-time (Less than a year)

    Pros

    The only pros I would say are the benefits, and if you work swing shift, the tips are decent.

    Cons

    The supervisors were kind of douschey, the process of getting through the tribal members to be hired was a nightmare.The hourly rate is a JOKE. I am so glad i don't work there anymore.


  6. Helpful (3)

    "Poker dealer- wouldn't work there unless I had to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Poker Dealer in Temecula, CA
    Current Employee - Poker Dealer in Temecula, CA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Pechanga Resort & Casino part-time (More than a year)

    Pros

    There are no pros to this place.

    Cons

    If you are part time , they treat you like dirt of the bottom of a shoe. They give us job assignments that have nothing to do with poker dealing. I thought when you applied to become a poker dealer , you were going to dealer . Apparently not here

    Advice to Management

    It would be nice for them to listen to employees, I guess it's too hard for them


  7. "It's a great company but limited resources."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Temecula, CA
    Current Employee - Waitress in Temecula, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    I like the environment, the fast paced casino environment.

    Cons

    The pay and the health benefits are limited.

  8. Helpful (1)

    "The worst place I've ever worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Temecula, CA
    Former Employee - Customer Service in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    I can't think of one good thing about this company. The only pro is that it was 5 minutes from home.

    Cons

    I worked front desk in the hotel. The biggest con is the check-in process is very flawed. Too much favoritism. Sometimes you would have to work 10 days striate without a day off. You have to clock-in 2 times. Once at wardrobe then a second time at your work area. Putting you in double jeopardy for being late.

    Advice to Management

    My suggestion to management is fix your check-in process. And quite playing favorites.


  9. Helpful (1)

    "Treat employees bad .... Too political ... Tribal in fighting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Temecula, CA
    Former Employee - Human Resources Manager in Temecula, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Pechanga gives to the community.

    Cons

    Inconsistant application of policies and procedures. Corrupt organization.


  10. "tABLE Games floor supervisor nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Supervisor in Temecula, CA
    Current Employee - Floor Supervisor in Temecula, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Pechanga Resort & Casino full-time (More than 5 years)

    Pros

    fULL TIME with benefits close to home

    Cons

    WOrk with idiots, smoke filled environment, dealing with drunks, YOU ARE ALWAYS wrong, supervisors know less than you but act like they know more than you

    Advice to Management

    Listen to floorpeople rather than ignore whAT WE SAY


Showing 14 of 85 reviews
Reset Filters