Pechanga Resort & Casino Reviews | Glassdoor

Pechanga Resort & Casino Reviews

18 reviews

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3.0
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Michael Ribero
2 Ratings

18 Employee Reviews

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Pros
  • Great benefits packages and competitive pay (in 12 reviews)

  • Good pay even better opportunities (in 8 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Department of Public Safety"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temecula, CA
    Current Employee - Anonymous Employee in Temecula, CA

    I have been working at Pechanga Resort & Casino full-time (More than 3 years)

    Pros

    Fun place to work. High energy and very friendly atmosphere. Supervision is very proactive when it comes to helping you succeed in your job.

    Cons

    Pay is not the best

    Advice to Management

    Pay employees a more reasonable and livable wage

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Thanks for your feedback. Appreciate all you do for the organization:)


  2. Helpful (1)

    "Construction takes a toll on pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Temecula, CA
    Current Employee - Valet Attendant in Temecula, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Great benefits, employees are great, bonuses

    Cons

    A lot of favoritism in management, hours

    Pechanga Resort & Casino Response

    Oct 7, 2016

    glad you like the benefits, team members and bonuses. If you have recommendations or suggestions we would like to hear them, thank you

  3. Helpful (2)

    "Fun but not really for your wallet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Court Cashier/Attendant in Temecula, CA
    Current Employee - Food Court Cashier/Attendant in Temecula, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino (Less than a year)

    Pros

    Workmates are like family, supervisors are always helpful.

    Cons

    Low pay, always graveyard or night shift for new employees.

    Advice to Management

    Adjust your hourly rate so people will want to work for you and they can treat customers better.

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Glad you enjoy working at PRC. We appreciate your feedback, if there is anything we can do to assist, please contact us at 951-770-8392.


  4. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Temecula, CA
    Former Employee - Food Server in Temecula, CA
    Recommends
    Positive Outlook

    I worked at Pechanga Resort & Casino full-time (More than 8 years)

    Pros

    Pechanga have great benefits like Christmas bonus, 401k, Paid time off and insurance. Your tips will depend on how good you are, and what shift do you work.

    Cons

    A new hired employees normally goes to graveyard shift. It is mandatory there to work all of the holidays. Based on what department you are in, you might need to work on special events or if they have a big promotion.


  5. "manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Temecula, CA
    Former Employee - Anonymous Employee in Temecula, CA
    Recommends

    I worked at Pechanga Resort & Casino (More than a year)

    Pros

    Beautiful resort, well staffed, great location.

    Cons

    Frequent changes in management make it difficult to get things done


  6. "It has its ups and downs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Temecula, CA
    Former Employee - Table Games Dealer in Temecula, CA
    Recommends
    Positive Outlook

    I worked at Pechanga Resort & Casino full-time (More than 8 years)

    Pros

    The tips were good. You don't always have to work 40 hours or overtime. Most of the coworkers are very nice and friendly. The benefits are great!

    Cons

    You always have to work holidays. It's almost impossible to get a day off or plan a vacation. As a dealer, no one backs you up when there is an irate customer on the table.

    Advice to Management

    Make it easier to get vacation weeks.


  7. Helpful (1)

    "Bell Desk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Temecula, CA
    Former Employee - Anonymous Employee in Temecula, CA

    I worked at Pechanga Resort & Casino part-time (Less than a year)

    Pros

    Always busy, easy to get a lot of hours.

    Cons

    Management, guys that have been there for 12+ years pretty much do whatever they want and get away with it. Inconsistency in standard operating procedures.

  8. Helpful (1)

    "Food & Beverage"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Supervisor in Temecula, CA
    Former Employee - Food and Beverage Supervisor in Temecula, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Great company and benefits package. The professional atmosphere is amazing.

    Cons

    Departments are very scattered even though they are part of the same company under the same roof.

    Advice to Management

    The hiring process should be more rigorous to weed out the candidates that are not suitable for the positions being employed


  9. "I have gained a lot of experience in the finance department"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Temecula, CA
    Former Employee - Cashier in Temecula, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They offer great benefits and summer/winter dinners.

    Cons

    They dismiss employees quickly, especially if you have worked there for more than 10 years with no valid reason.


  10. Helpful (2)

    "Banquet server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Banquet Server in Temecula, CA
    Current Contractor - Banquet Server in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino as a contractor (More than a year)

    Pros

    The people I work with are great. Good pay, but only during busy season.

    Cons

    Very bureaucratic. Hard to move up in the company even with a bachelors degree.


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