Pechanga Resort & Casino Reviews | Glassdoor

Pechanga Resort & Casino Reviews

Updated July 20, 2017
84 reviews

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3.5
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Michael Ribero
29 Ratings

84 Employee Reviews

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Pros
  • Great benefits packages and competitive pay (in 12 reviews)

  • Good pay even better opportunities (in 8 reviews)

Cons
More Pros and Cons

  1. "tABLE Games floor supervisor nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Supervisor in Temecula, CA
    Current Employee - Floor Supervisor in Temecula, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Pechanga Resort & Casino full-time (More than 5 years)

    Pros

    fULL TIME with benefits close to home

    Cons

    WOrk with idiots, smoke filled environment, dealing with drunks, YOU ARE ALWAYS wrong, supervisors know less than you but act like they know more than you

    Advice to Management

    Listen to floorpeople rather than ignore whAT WE SAY


  2. Helpful (1)

    "Treat employees bad .... Too political ... Tribal in fighting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Temecula, CA
    Former Employee - Human Resources Manager in Temecula, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Pechanga gives to the community.

    Cons

    Inconsistant application of policies and procedures. Corrupt organization.

  3. Helpful (1)

    "Bad. Revolving door at top of HR;"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    No better staff of people below upper management to work for.

    Cons

    Backstabbing and lying is a understatement especially in the HR department

    Advice to Management

    Pointless you have to want to improve to improve so need need to even bother with this question


  4. Helpful (1)

    "The worst place I've ever worked!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Temecula, CA
    Former Employee - Customer Service in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    I can't think of one good thing about this company. The only pro is that it was 5 minutes from home.

    Cons

    I worked front desk in the hotel. The biggest con is the check-in process is very flawed. Too much favoritism. Sometimes you would have to work 10 days striate without a day off. You have to clock-in 2 times. Once at wardrobe then a second time at your work area. Putting you in double jeopardy for being late.

    Advice to Management

    My suggestion to management is fix your check-in process. And quite playing favorites.


  5. "It's a great company but limited resources."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Temecula, CA
    Current Employee - Waitress in Temecula, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    I like the environment, the fast paced casino environment.

    Cons

    The pay and the health benefits are limited.


  6. Helpful (3)

    "Poker dealer- wouldn't work there unless I had to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Poker Dealer in Temecula, CA
    Current Employee - Poker Dealer in Temecula, CA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Pechanga Resort & Casino part-time (More than a year)

    Pros

    There are no pros to this place.

    Cons

    If you are part time , they treat you like dirt of the bottom of a shoe. They give us job assignments that have nothing to do with poker dealing. I thought when you applied to become a poker dealer , you were going to dealer . Apparently not here

    Advice to Management

    It would be nice for them to listen to employees, I guess it's too hard for them


  7. "I was fired for being extremely ill on a mandatory weekend, and i even had a hospital note."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cocktail Server in Temecula, CA
    Current Employee - Cocktail Server in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino full-time (Less than a year)

    Pros

    The only pros I would say are the benefits, and if you work swing shift, the tips are decent.

    Cons

    The supervisors were kind of douschey, the process of getting through the tribal members to be hired was a nightmare.The hourly rate is a JOKE. I am so glad i don't work there anymore.

  8. Helpful (3)

    "Beware.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage in Temecula, CA
    Former Employee - Food and Beverage in Temecula, CA
    Recommends
    Positive Outlook

    Pros

    Great benefits and that is all I can literally say about this business, that and atleast you get to go home after being miserable for 8 hours.

    Cons

    Unprofessional work environment, Extreme favoritism, common practice of fraternizing, wages, employees not free to use the restroom in some departments, Unequal treatment, lack of trust from management. Take it this way folks, if they can be rid of 6 EXTREMELY LOYAL employees who have been employed there for 18 years with perfect attendance and no personal complaints ever filed agaisnt them, then imagine what they would do to you! Fired with false charges amd NO evidence of this so called claim! Also over the course of 18 years, was not offered or even considered for a supervisor position. Oh and not to mention, the wage is slightly above minium wage after 18+ years of Hard work..BEWARE!! 6 EXTREMELY LOYAL AND HARD WORKING SENIOR EMPLOYEES FIRED DUE TO HEARSAY AND ZERO EVIDENCE! BEWARE..i am not the one who was fired, i am a whitness to these 6 amazing people..Good luck to you all!


  9. Helpful (2)

    "Unprofessional interview process"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you get employed I'm sure the benefits are great

    Cons

    Clean up your HR department and the person in charge needs training for her staff they simply don't obviously need any type of degree they handle things very unprofessionally they don't care it's obvious how could you determine someone's fit if your not engaging with them.

    Advice to Management

    Fix the problem in your HR department lack of communication and you waste your time with someone who never even gives you eye contact you go to another person and same questions off a written scripted paper why don't you try to actually get to know the person your in and out in less then 5 minutes of course your going to get a big turnover and Joel who handles the marketing department is sarcastic and all over the place, try recording him and see that you cannot understand one word he says. Never will apply again nor will i recommend this company. Your just a number and pretty soon so will others that work there.


  10. "Table Games"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rather Not Say in Temecula, CA
    Former Employee - Rather Not Say in Temecula, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Christmas Bonus and a bi weekly paycheck.

    Cons

    Surveillance does not monitor employee parking.
    Employees physically abusive towards supervisors.
    Payola and corruption.
    Anyone honest is booted to insure nothing changes.
    DOJ investigations.

    Advice to Management

    You cant give them any advice as they are beholding to the tribe and basically only puppets and axmen.
    Without a doubt the worse casino I ever worked at.


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