Pechanga Resort & Casino Reviews | Glassdoor

Pechanga Resort & Casino Reviews

Updated February 3, 2017
79 reviews

Filter

Filter

Full-time Part-time

79 Employee Reviews

Sort: Popular Rating Date

Pros
  • Great benefits packages and competitive pay (in 13 reviews)

  • Good pay even better opportunities (in 5 reviews)

Cons
  • Possibly having to work holidays (in 4 reviews)

  • HR department does not side with staff nor will investigate staff issues (in 3 reviews)

More Pros and Cons

  1. "Slot technician level 2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Technician Level II in Temecula, CA
    Former Employee - Slot Technician Level II in Temecula, CA
    Recommends
    Positive Outlook

    I worked at Pechanga Resort & Casino full-time (More than 8 years)

    Pros

    Great benefits packages and competitive pay.

    Cons

    Some hostility between departments exists.

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Sorry you felt that way, but if there is anything we can do in the future, please contact the Talent Acquisition team. 951-770-8392.


  2. "Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits are great, cheap meals, good people.

    Cons

    Management is political and very nit picky

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Glad you like the benefits and meals, if there is anything we can do to assist with any recommendations, please connect with us.


  3. Helpful (1)

    "Construction takes a toll on pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Temecula, CA
    Current Employee - Valet Attendant in Temecula, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Great benefits, employees are great, bonuses

    Cons

    A lot of favoritism in management, hours

    Pechanga Resort & Casino Response

    Oct 7, 2016

    glad you like the benefits, team members and bonuses. If you have recommendations or suggestions we would like to hear them, thank you


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Ehh"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good pay even better opportunities

    Cons

    Too many hours and could be better

    Pechanga Resort & Casino Response

    Oct 7, 2016

    thanks for the feed back, we appreciate it


  6. Helpful (2)

    "Fun but not really for your wallet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Court Cashier/Attendant in Temecula, CA
    Current Employee - Food Court Cashier/Attendant in Temecula, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino (Less than a year)

    Pros

    Workmates are like family, supervisors are always helpful.

    Cons

    Low pay, always graveyard or night shift for new employees.

    Advice to Management

    Adjust your hourly rate so people will want to work for you and they can treat customers better.

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Glad you enjoy working at PRC. We appreciate your feedback, if there is anything we can do to assist, please contact us at 951-770-8392.


  7. Helpful (1)

    "Good benefits and long work weeks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Pechanga Resort & Casino part-time

    Pros

    -many hours available to work
    -meet so many new people
    -reward their employees very well

    Cons

    -overwork, sometimes well over 40 hr work weeks, mandatory to work all holidays
    -starting pay is below average
    -oblivious management/ favoritism across the board
    -no room for advancement

    Advice to Management

    -keep taking care of your employees, especially during the construction period, as they are the heart and soul of the company
    -better consistency in payroll


  8. "More bad then good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cocktail Server
    Former Employee - Cocktail Server
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Your employees are like family, the point system for callin in to work, the tips and regular guests you have .

    Cons

    Your life is Pechanga , they watch your every move , your job is not secure , very low hourly pay, rough hours , bad environment .

    Advice to Management

    Be more consistent with rules and policies.


  9. Helpful (1)

    "Great place"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Escondido, CA
    Current Employee - Anonymous Employee in Escondido, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino (More than a year)

    Pros

    Great place, great people, great resort

    Cons

    Takes 2-3 months to get in, low pay

    Advice to Management

    "Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients"- Richard Branson


  10. "server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Temecula, CA
    Former Employee - Food Server in Temecula, CA
    Recommends
    Positive Outlook

    I worked at Pechanga Resort & Casino full-time (More than 8 years)

    Pros

    Pechanga have great benefits like Christmas bonus, 401k, Paid time off and insurance. Your tips will depend on how good you are, and what shift do you work.

    Cons

    A new hired employees normally goes to graveyard shift. It is mandatory there to work all of the holidays. Based on what department you are in, you might need to work on special events or if they have a big promotion.


  11. Helpful (1)

    "Made me feel like I died a little everyday"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Pechanga Resort & Casino full-time (More than 5 years)

    Pros

    cheap healthcare benefits, holiday bonus on a weighted scale to years of employment, on site employee dining area at discount price

    Cons

    Management is TERRIBLE. The customers are often abusive. There are no clear guidelines set in place and employee always work holidays, nights and weekends. Managers are always looking to pass the buck and it is sa very tense and adversarial environment for employee against the management staff.

    Advice to Management

    Try A LOT harder. A harmonious team atmosphere is more productive for everyone involved.



Showing 79 of 80 reviews
Reset Filters