Pechanga Resort & Casino Reviews in Temecula, CA | Glassdoor

Pechanga Resort & Casino Temecula Reviews

Updated May 25, 2017
52 reviews

Filter

Filter

Temecula, CA

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael Ribero
20 Ratings

52 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great benefits packages and competitive pay (in 12 reviews)

  • Good pay even better opportunities (in 8 reviews)

Cons
More Pros and Cons

  1. "Guest Services Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Temecula, CA
    Former Employee - Guest Service Representative in Temecula, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Excellent Benefits and great work schedule. I worked full-time, 4-10 schedules (4 days 10 hours a day). Great team to work with

    Cons

    Compensation should be re-evaluated.
    Weekends is a must;Seniority is priority but fair
    high-turn over rate
    Guest can be difficult to deal with alot of time

    Advice to Management

    none


  2. "Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temecula, CA
    Current Employee - Anonymous Employee in Temecula, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    great starting pay
    good benefits that start after probation period
    Co workers make the job.

    Cons

    smoking environment
    Hard to move up

    Advice to Management

    stop favoritism with in department.

  3. "Blackjack dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Temecula, CA
    Current Employee - Table Games Dealer in Temecula, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than 5 years)

    Pros

    Nice pay , good hours, 4 30 min breaks

    Cons

    Long hours of standing in same position


  4. "This place is bad."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Temecula, CA
    Former Employee - Cashier in Temecula, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pechanga Resort & Casino full-time (Less than a year)

    Pros

    They have good amenities. The lounge is nice for relaxing during breaks or lunch.

    Cons

    This place is just bad. I went through the interview process thinking this place was good. When i went through training i was surprised to see that the employees were acting like my enemies. Most of them are of Asian background. I was put down, talked back to, there was back biting, slapped(verbally), put down of customers. I would recommend working here if you've taken high school debate or wrestling. The only good part was when i quit.

    Advice to Management

    Shut the place down or retrain all employees. (We're not in war)

    Pechanga Resort & Casino Response

    Nov 11, 2016

    Wow, we thank you for your review and your experience, if you in the future need assistance, we have a open door policy and a accessible HR Operations team that is always here to assist


  5. Helpful (1)

    "Department of Public Safety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Temecula, CA
    Current Employee - Anonymous Employee in Temecula, CA

    I have been working at Pechanga Resort & Casino full-time (More than 3 years)

    Pros

    Fun place to work. High energy and very friendly atmosphere. Supervision is very proactive when it comes to helping you succeed in your job.

    Cons

    Pay is not the best

    Advice to Management

    Pay employees a more reasonable and livable wage

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Thanks for your feedback. Appreciate all you do for the organization:)


  6. Helpful (1)

    "Slot technician level 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Slot Technician Level II in Temecula, CA
    Former Employee - Slot Technician Level II in Temecula, CA
    Recommends
    Positive Outlook

    I worked at Pechanga Resort & Casino full-time (More than 8 years)

    Pros

    Great benefits packages and competitive pay.

    Cons

    Some hostility between departments exists.

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Sorry you felt that way, but if there is anything we can do in the future, please contact the Talent Acquisition team. 951-770-8392.


  7. Helpful (1)

    "Construction takes a toll on pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Valet Attendant in Temecula, CA
    Current Employee - Valet Attendant in Temecula, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Great benefits, employees are great, bonuses

    Cons

    A lot of favoritism in management, hours

    Pechanga Resort & Casino Response

    Oct 7, 2016

    glad you like the benefits, team members and bonuses. If you have recommendations or suggestions we would like to hear them, thank you

  8. Helpful (2)

    "Fun but not really for your wallet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Food Court Cashier/Attendant in Temecula, CA
    Current Employee - Food Court Cashier/Attendant in Temecula, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Pechanga Resort & Casino (Less than a year)

    Pros

    Workmates are like family, supervisors are always helpful.

    Cons

    Low pay, always graveyard or night shift for new employees.

    Advice to Management

    Adjust your hourly rate so people will want to work for you and they can treat customers better.

    Pechanga Resort & Casino Response

    Oct 7, 2016

    Glad you enjoy working at PRC. We appreciate your feedback, if there is anything we can do to assist, please contact us at 951-770-8392.


  9. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Temecula, CA
    Former Employee - Food Server in Temecula, CA
    Recommends
    Positive Outlook

    I worked at Pechanga Resort & Casino full-time (More than 8 years)

    Pros

    Pechanga have great benefits like Christmas bonus, 401k, Paid time off and insurance. Your tips will depend on how good you are, and what shift do you work.

    Cons

    A new hired employees normally goes to graveyard shift. It is mandatory there to work all of the holidays. Based on what department you are in, you might need to work on special events or if they have a big promotion.


  10. Helpful (1)

    "Learning and Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Temecula, CA
    Former Employee - Instructor in Temecula, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pechanga Resort & Casino full-time (More than a year)

    Pros

    Working with all of the new team members while facilitating New Hire Orientation. .

    Cons

    Working in the gaming industry is a 24 hour a day 365 days a year operation. There is no such thing as a typical holiday off.

    Advice to Management

    Train your leaders.


Showing 52 of 84 reviews
Reset Filters