Peet's Reviews | Glassdoor

Peet's Reviews

Updated February 23, 2017
429 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Dave Burwick
95 Ratings

429 Employee Reviews

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Pros
  • Fast paced energetic work environment (in 24 reviews)

  • flexible schedule and understanding of students just trying to finish college (in 23 reviews)

Cons
More Pros and Cons

  1. "Good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Peet's part-time

    Pros

    Free coffe and flexible hours, great barista training.

    Cons

    Busy, high turnover makes running anything smoothly really difficult.


  2. "PEETS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Peet's full-time

    Pros

    coffee, management, team, friends, coffee

    Cons

    underpaid, slow growth, customers, immature employees


  3. Helpful (1)

    "Overall positive experience as a Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Peet's part-time

    Pros

    Ethical trade/sourcing practices, very dedicated to making sure employees are educated about coffee and tea, regular feedback and annual skills re-certification, they try to create some community between stores with annual barista competitions

    Cons

    Continued to become more "corporate," feels like they're losing some authenticity trying to compete with Starbucks, very strict timecard rules, would purposely schedule shorter shifts to avoid giving longer breaks to part-time employees, not a lot of growth opportunities.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Depends how you look at it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Barista in Cotati, CA
    Former Employee - Cashier/Barista in Cotati, CA
    Recommends
    Approves of CEO

    I worked at Peet's (More than a year)

    Pros

    Peet's offers a great employers many opportunities to move up with the company. If you really enjoy the business side of the coffee industry, working at Peet's could prove to be a way to earn good money as a store manager or even regional manager. Peet's baristas have to know a lot about the coffee they serve and their training programs help make the employee more knowledgable on coffee and coffee products.

    Cons

    It takes awhile for a retail associate to make shift lead, but it all depends on who the store manager is. Sometimes the pay raises are hard to negotiate also.

    Advice to Management

    Keep up the excellent coffee platform.


  6. "It is a very nice to place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Get to learn from other co-workers.

    Cons

    As it is under the union, we don't get tipped.


  7. Helpful (1)

    "Peets is my favorite job so far."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The atmosphere is very chill. The staff and management are great. The coffee is really good quality, the training is fun,easy, and very informative.

    Cons

    They pay isn't that great, the benefits are alright, and (at least at my store ) scheduling around your availability doesn't always work in your favor. Also they ask you to really push items, like the coffee of the month, but there's no incentive for you only for them.

    Advice to Management

    Paying your people the bare minimum and expecting to work hard for your bonus doesn't improve teams moral.


  8. Helpful (1)

    "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Manhattan Beach, CA
    Former Employee - Barista in Manhattan Beach, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Peet's part-time (More than a year)

    Pros

    Some customers were awesome.
    Peet's really teaches you how to make coffee well.

    Cons

    Worked there for a full year and only got a 16 cent raise at the end of the year.

    Advice to Management

    Appreciate your baristas more.


  9. "started out great, then went south fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead in Boston, MA
    Current Employee - Shift Lead in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Peet's full-time (More than a year)

    Pros

    Flexible hours, friendly customers, great coffee

    Cons

    Poor infrastructure, overworked and underpaid employees, paid like baristas at other cafes but treated like managers with no room for growth within the company

    Advice to Management

    Invest in one manager per store. It's unfair to lower management to never see a management figure for weeks at a time, especially at these non-competitive pay rates


  10. "barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales and Barista in San Mateo, CA
    Former Employee - Retail Sales and Barista in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    meet new people and create amazing drinks

    Cons

    A lot of cleaning and little time to finish

    Advice to Management

    give more informative instructions onto making drinks


  11. "Learning and Development Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emeryville, CA
    Former Employee - Anonymous Employee in Emeryville, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Peet's full-time (More than 10 years)

    Pros

    Peet's has always been a very idealistic company with a great product. With the changes over the last few years (JAB buyout), the culture changed quite a bit. It became more fast-paced, and the focus shifted from fanatically quality-based to more market responsive. There are good and bad aspects to this change, and at the end of the day, it's just a different company and appeals to a different employee. The product and the culture are still very good.

    Cons

    In the years after the buyout, there was a lot of transition among leadership, which is difficult, and sometimes lead to a lack of clarity. Peet's lost a lot of good people: some of this turnover was an inevitable result of change, but some could have been mitigated with better change management.



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