Peet's Reviews | Glassdoor

Peet's Reviews

Updated January 16, 2019
651 reviews

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3.4
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Casey Keller Jr.
13 Ratings

Employee Reviews

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Pros
  • "Fun, laid back work environment" (in 37 reviews)

  • "great benefits, semi-flexible schedule" (in 35 reviews)

Cons
  • "shift leads thought they were better than the RA's" (in 38 reviews)

  • "Lack of upper management not understanding the pressure of store level employee needs and capacity" (in 32 reviews)

More Pros and Cons

  1. "Barista"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun place to work with good people

    Cons

    Business liquidation, not good management


  2. "Great Experience!"

    StarStarStarStarStar
    Current Employee - Team Member
    Current Employee - Team Member
    Recommends

    I have been working at Peet's part-time (Less than a year)

    Pros

    Great benefits and discounts like free coffee and pastries!

    Cons

    Occasional overscheduling and really busy rushes.

  3. "A fun coffee job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Peet's part-time (Less than a year)

    Pros

    The community and culture
    The pay is good
    Fresh food and drinks
    The benefits are nice

    Cons

    Rushes can be really stressful
    Corporate micromanaging here and there
    Work conditions depend on store


  4. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Jose, CA
    Current Employee - Store Manager in San Jose, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Peet's full-time (More than 3 years)

    Pros

    Quality brand
    Opportunity for growth
    Product quality
    Teamwork
    Culture

    Cons

    New processes/systems are often and abrupt
    Distribution
    Support
    Store design/age
    High turnover with Senior Leadership

    Peet's Response

    Jan 14, 2019

    Thank you so much for taking the time to review Peet's! It is wonderful that you pointed out teamwork and culture as positives within the company.

    Culture is not something you can train, it is... More


  5. "Bad management, horrible customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead in San Francisco, CA
    Former Employee - Shift Lead in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Peet's full-time (More than a year)

    Pros

    Tips, good baristas,, nice location.

    Cons

    Low pay, bad management, bad customers are treated better than the employees.

    Advice to Management

    Listen to your subordinates, care about your stores.


  6. "Not much to say."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Chicago, IL
    Former Employee - Barista in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Peet's part-time (Less than a year)

    Pros

    You get free coffee and pastries.

    Cons

    Tremendous pressure on understaffed baristas due to focus on product delivery time. If customers treat you poorly, management will not support you.

    Advice to Management

    Listen to your employees. Give them better reasons to stay, such as benefits and compensation.

    Peet's Response

    Jan 14, 2019

    Thank you for taking the time to leave Peet's a review. We have a number of policies in place that were created to protect our workers from both internal and external factors. If you ever felt that... More


  7. "Shift lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Peet's full-time

    Pros

    Good co workers and good manager

    Cons

    Customers, store upkeep, district manager,

    Advice to Management

    Hold standards!

  8. "Shift Lead/ Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead/Barista in Roseville, CA
    Current Employee - Shift Lead/Barista in Roseville, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Peet's full-time (More than 3 years)

    Pros

    Great People
    Flexible Scheduling as long as there are staff
    Fun work environment

    Cons

    Hourly Pay
    Poor training sometimes depends on management
    No Room for growth depending on location

    Advice to Management

    Pay your workers better, especially people in management


  9. "Shift Supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Peet's part-time

    Pros

    Cool customers, could be intense, good coffee

    Cons

    Lack of upper management not understanding the pressure of store level employee needs and capacity.


  10. "Learn a lot; sink or swim atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Peet's full-time

    Pros

    If you can learn quickly, you will be successful and learn a lot.

    Cons

    Sink or swim atmosphere, no on boarding training for office employees

    Advice to Management

    Invest more time in your new office employees.