Peet's Reviews | Glassdoor

Peet's Reviews

Updated October 21, 2017
520 reviews

Filter

Filter

Full-timePart-time

520 Employee Reviews

Sort: PopularRatingDate

Pros
  • flexible schedule and understanding of students just trying to finish college (in 28 reviews)

  • Great atmosphere and work environment (in 27 reviews)

Cons
More Pros and Cons

  1. "Good first job experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Peet's part-time

    Pros

    Able to promote from Team member to Barista in a reasonable amount of time

    Cons

    Your job experience is completely dependent on the manager running your store


  2. "Not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Peet's part-time

    Pros

    You get free coffee and snacks.

    Cons

    Disorganized training and management. Unsanitary.

    Advice to Management

    Train your employees. Male sure they are not taking shortcuts.

  3. "Flexible Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Peet's part-time

    Pros

    Flexible hours
    Great attitudes of the workers

    Cons

    Upper management tries to intervene to much in the store's operations
    under staff

    Advice to Management

    I would give advice but they don't listen


  4. "Was okay when I was part time, but there was too much pressure and micromanaging when I became a shift lead."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead
    Former Employee - Shift Lead
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Peet's (More than a year)

    Pros

    LOVED my coworkers, but not so much my managers. It's a really fun job once you get the hang of it. A lot of customer interaction, and you can make a lot of friends with a good attitude. Great discount. Fun shifts.

    Cons

    When I became a shift lead, and was promoted to full time hours, it started off fine, but quickly became a micromanaging mess. If I missed one thing while closing, I would be written up. Store Managers or ASMs are definitely favorited by Regional Managers.

    Advice to Management

    Relax and have fun.


  5. Helpful (2)

    "Employee Discounts/Perks Severely Cut Back!"

    StarStarStarStarStar
    Current Employee - Barista in San Francisco, CA
    Current Employee - Barista in San Francisco, CA
    Disapproves of CEO

    I have been working at Peet's part-time

    Pros

    Flexible hours, free drinks (to a certain extent), Barista training, and weekly tips.

    Cons

    Discounts have been cut back starting Sept. 1, 2017
    - Off duty drip coffee and tea are no longer free. It's 30% off and you have to pay.
    - Off duty bar drinks (ex: javiva, lattes, cappuccino) are now 30% off down from 50% off.
    - On-duty bar drinks are now limited to up to 3 drinks per shift as opposed to unlimited before.

    What's still the same are:
    - Free coffee and tea while on duty.
    - One free pastry each day while on-duty
    - Free weekly take home of 1/2 pound coffee or one tin of tea.
    - 25% off of Peet's merchandise, oatmeal, and warm breakfast sandwiches

    Advice to Management

    The people who work hard in your store representing your brand and making you money work should be rewarded, not punished! Despite the at or near minimum wage pay and lack of benefits, the LEAST you can do is ensure that drip coffee and tea are free whenever/wherever and that discounts for bar drinks be kept at 50%. Expect morale to be low after this terrible change in policy!


  6. "Good Job, Good Benefits, Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Lead in Santa Barbara, CA
    Former Employee - Shift Lead in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Peet's full-time (More than a year)

    Pros

    I really enjoyed my time spent with peets, sure it had its ups and downs, but looking back, i would do it again in a minute

    Cons

    sometimes dealing with the corporate structure was a bit frustrating

    Advice to Management

    Keep on Keepin on


  7. "Review for the corporate office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Marketing Manager in Emeryville, CA
    Former Employee - Associate Marketing Manager in Emeryville, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Peet's full-time (Less than a year)

    Pros

    I have no pros for this company. I stopped purchasing any products, and refuse to step foot into a Peet's ever again.

    Cons

    culture, hierarchy when it comes to management/feedback culture (the phrase "know your place" gets thrown around)

    Advice to Management

    slow down and get all departments on the same page. The company seems like its lost its direction, there are competing priorities, and since management is not always aligned, it seems like there is a ton of wasted effort and money. Fix your culture too - I would rather have ZERO perks, than to be disrespected and belittled on a daily basis. Also, there are departments with many positions that have not been filled. Fill your key management roles first, before building the rest of the team, otherwise you will have employees that aren't set up for success, and are told that no changes or direction will be provided since they want to just "leave it to the new person once they are in role." I actually heard this come out of the mouth of a VP. Just pathetic. Third wavers will for sure make Peet's obsolete if it already hasn't.

  8. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tutor in San Francisco, CA
    Former Employee - Tutor in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Peet's part-time (More than a year)

    Pros

    Free drinks and flexible scheduling

    Cons

    Managers feel entitled with their $18 an hour salary and dont always put the brand before them

    Advice to Management

    Hiring through the ranks is great, just dont hire talk.


  9. "Peets is a chill work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Lead
    Current Employee - Shift Lead
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Peet's part-time (More than a year)

    Pros

    Good training program, but not a lot of time to train. Some upper management is great like mine, also lots of room to grow if you choose. lots of promotion from within.

    Cons

    Some management is very poor, and there aren't many locations.


  10. "Assistant manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Peet's full-time (More than a year)

    Pros

    Opportunities for upward growth are there, provided you're self-motivated and willing to push your own progress

    Cons

    Communication with upper management is infrequent and often insufficient. Training is almost 100% your own responsibility, and not thorough enough. Sexism and racism become an issue once you attempt to push to upper management.


Showing 520 of 528 reviews
Reset Filters